1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were helpful and friendly. Perfect location for access to town centre and more. Decent breakfast included in price.
Negative section of review
The hotel was outdated, in need of renovation. ‘Boutique’ decor was tacky. The bathroom had areas of mould/mildew on ceiling and around bathtub silicon. Hairs found in bath on arrival and general cleaning standard of bathroom was not great. Worst of all the bed was very uncomfortable and the two nights my partner and I stayed we did not sleep well because of this. Room heating very high with no way to adjust and windows only partially opened. For a 3 star hotel I felt this wasn’t acceptable and overpriced.
Positive section of review
Nicely furnished and well maintained. Lovely breakfast and breakfast lady. The nearby pub had good food.
Negative section of review
Nothing really. Some people might like it closer to the lake, but it suited us.
Positive section of review
Very close to amenities and walks Beds comfortable and shower amazing
Negative section of review
Be very careful on the stairs. Do not walk down them in stocking feet or you will slip. We all slipped once and was very concerned each time we used the stairs. With their steepness it could be a serious fall. There was salt and seasoning left in the cupboard but nothing else. Had to buy a few things. The heating comes on for a couple of hrs in the morning and evening but my daughter and I felt quite cold although my husband and son were fine. We used the log burner each day and night
Positive section of review
Staff were extremely polite and accommodating
Positive section of review
very convenient area - great transport links
Negative section of review
needed more mirrors - 5 people to get ready for wedding.Bedside lamps would be also . wine glasses.Apart from that , everything thought of
Positive section of review
It was a great location. Friendly staff.
Negative section of review
A bit more selection from the breakfast menu.
Positive section of review
Breakfast and the room.
Negative section of review
Room was not ready on arrival but staff were polite and helpful.
Positive section of review
Location, room, staff
Positive section of review
Fabulous location
Negative section of review
Rudimentary pods