1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Would recommend to anyone, the host was friendly and welcoming, the room was clean and had everything we needed and the breakfast was good, cooked to perfection.
Negative section of review
The only downside was we got the room with a shower over a bath, and with having mobility issues was a slight problem, but other rooms have just showers so will ask for one of those rooms next time we're over.
Positive section of review
Breakfast and service was great. Rooms were very comfortable and spacious. Staff extremely helpful. Had a lovely dinner in the Antlers Restaurant.
Negative section of review
Hotel was still undergoing some renovation and there was not lift available. Stairs are steep and tricky ( I have a mobility issue). Our daughters room had a problem with a noisy cistern and no heating. It was a one night stay and when reported at check out there was no offer of recompense whatsoever to remedy the faults.
Positive section of review
I like everything about Holiday Inn Luton. It has positive attitude and shows warm hospitality. I was relaxed before continuing my travels.
Negative section of review
Not applicable
Positive section of review
Proximity to ice rink and town centre. Everything you needed was in the property to make for an enjoyable break away with friends.
Positive section of review
Room very clean and bed comfortable. Breakfast was well cooked and value for money.
Derry Londonderry, United Kingdom
Positive section of review
The kitchen was big and there was a lot of room everywhere.
Positive section of review
The location of the hotel and the rooms
Negative section of review
How small the bar etc area was. There wasn’t anywhere for us to sit with two small children. We just had to reside to our rooms which wasn’t ideal. Also at breakfast one of the young girls dropped a whole squirty spray over me which she used to clean the table and I was covered head to toe in what ever liquid was in that bottle and she didn’t even care or give me tissue.
Positive section of review
Stunning views and excellent location
Positive section of review
Very spacious.
Negative section of review
The mattress was terrible very uncomfortable
Positive section of review
Price
Negative section of review
Majority of staff were absolutely lovely. Just one individual who didn’t go out his way to make my stay a welcome one and one who was in a senior position, it was extremely disappointing and unwelcome.