Kuala Lumpur, Malaysia
Positive section of review
The hotel lobby seems to be newly renovated. It's very nice and looks very new! It's like you step into a 5-star hotel. The location is great! Walking distance to Pavilion and easy to get food. They have free parking for guests which is a plus point for us.
Negative section of review
We got the room on the 17th floor and was pretty surprise the room is relatively old, unlike the 1st impression we had when we first arrived at the lobby. Our check-in took a while as the front desk officer couldn't find our booking in their system and have to create a new booking. Although the hotel provides 24-hour room service, apparently, only certain items are available in the menu. Went on and ordered room service for breakfast as we were really hungry after a 4-hour ride but was told all their room service staff were busy preparing for breakfast at their restaurant and no one is available to take our order. We have to wait 45mins-1hour if we still wanna order room service. Alternatively, we were told to come down to the restaurant to have breakfast. This wasn't informed when we checked in. Not a pleasant experience with their room service. Thankful for Grabfood!
Kuala Lumpur, Malaysia
Positive section of review
The hotel is very nice and I enjoyed staying in it. I would recommend it for everyone who wants to live in the city center. Close to downtown and Suria KLcC . Easily walk
Negative section of review
Everything was great
Kuala Lumpur, Malaysia
Positive section of review
Location of the property. The host was very responsive to messages. Was very welcoming and helpful
Negative section of review
Nothing. It was great
Kuala Lumpur, Malaysia
Positive section of review
The whole experience was amazing staff very helpful can’t wait to stay in here again.
Negative section of review
N/A
George Town, Malaysia
Positive section of review
The cleaner was great Kitchen was well stocked Washing machine was great to have
Negative section of review
Nothing
Kuala Lumpur, Malaysia
Positive section of review
hotel looked classy and near mrt station with mart and watsons
Negative section of review
no nearby local mamak shop or small loaal food stores. and diy coin laundry is far away hae to board bus as such might not be suitable for long stayers (i stayed for 2 weeks)
Kuala Lumpur, Malaysia
Positive section of review
Room Service Very Good. Staff very friendly.
Kuching, Malaysia
Positive section of review
Breakfast was sumptuous.
Negative section of review
Carpeting in the room was matted and too worn out. Area seems too quiet. Almost ghostly.
Kuah, Malaysia
Positive section of review
Good hotel
Negative section of review
Staff behaviour
Cyberjaya, Malaysia
Positive section of review
Big room