380 Kensington High Street, Kensington and Chelsea, London, W14 8NL, United Kingdom
#762 of 1,006 hotels in London
Guests' ChoiceBased on 2369 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.3
Facilities
7.3
Staff
8.3
Value for money
7.0
Free WiFi
7.9
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End of dialog contentReviewed: 9 May 2024
Jason
United KingdomOverpriced at the Bar
Location to where we was going
Stayed in May 2024
Reviewed: 9 May 2024
Naomi
United KingdomThe bathroom door wouldn’t close (wood was swollen) Very small bed , had requested twin. Had to share with my daughter
Friendly welcome. Ok position, a little out of it. Water and tea and coffee facilities in room
Stayed in April 2024
Reviewed: 8 May 2024
Stan
United KingdomThere were no biscuits to go with our morning tea and coffee
We liked the room size and corner position
Stayed in May 2024
Reviewed: 7 May 2024
Karen
United KingdomThe sloping bed.
Nice restaurant with a lovely view.
Stayed in April 2024
Reviewed: 7 May 2024
Josephine
United KingdomFine
Local to event
Stayed in May 2024
Reviewed: 6 May 2024
Daniel
United KingdomRooms are very outdated, bathroom didn't smell very nice
Good location, friendly staff
Stayed in May 2024
Reviewed: 4 May 2024
Michael
United KingdomBeing a Hilton hotel we found the room and corridor decor to be tired and dated.
Location for our visit to the Royal Albert Hall, only a 30 minute stroll away, and close proximity to the train station.
Stayed in May 2024
Reviewed: 4 May 2024
Corileigh
United KingdomRooms outdated and bed uncomfortable wallpaper hanging of the wall in one of the rooms
Location and reception area was nice
Stayed in May 2024
Reviewed: 3 May 2024
Sadia
CanadaBreakfast options could’ve been better
Location
Stayed in May 2024
Reviewed: 30 April 2024
Dileep
United Arab EmiratesLots of small issues. They ran out of still water one day and could only give me sparking. I had requested some bathroom tissue rolls and they simply couldn’t find one and couldn’t give me one. Didn’t feel like a Hilton.
The location is fantastic. On Kensington high street
Stayed in April 2024
Reviewed: 29 April 2024
Sean
IrelandAir Conditioning was hit and miss. Also we could not open the window fully as there was a security tag on it to prevent full opening. Air in room and ventilation was extremely bad.
Location
Stayed in April 2024
Reviewed: 27 April 2024
Benjamin
United KingdomWe had to pay £2 for the drinks in the fridge 1 sparkling and one still water, I’ve never had this before. The bed wasn’t particularly comfortable and there were no spare pillows. The shower was particularly small.
It was well furnished, we managed to get one of the new rooms. They were spacious and clean.
Stayed in April 2024
Reviewed: 27 April 2024
David
United KingdomBed ok for 1 but it was a double room with a 3/4 size bed. Poor window seals and old DG so noisy particularly at 5am when bins emptied. Car park had limited spaces and very tight spaces,guess cars are larger than when built in the 1970's.
Location was good for me. On-site secure parking a plus. Good choice for breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Abdul
CanadaI don’t think there was anything like that
Location was great . Secondly many convenient stores and restaurants were just on walking distance specially Halal.Mainly Rates were reasonable . Right from the front of the Hotel take bus #9 or 27 to Picaddley Underground to Heathrow Terminals .
Stayed in April 2024
Reviewed: 24 April 2024
James
United KingdomWe could not ask for a better location as visiting the Ideal Home Exhibition. The room was adequate and comfortable. The breakfast had a good variety, though food could have been warmer. It would be nice if porridge could be available.
Stayed in March 2024
Reviewed: 23 April 2024
Joe
United KingdomBed felt rock hard.
Very nice clean and friendly staff. Tasteful decor.
Stayed in April 2024
Reviewed: 23 April 2024
Cecilia
Hong KongA good hotel at a convenient location on Kensington High Street, with easy transportation. Quality of food at the restaurant was good. There are good restaurants nearby.
Stayed in March 2024
Reviewed: 20 April 2024
Carla
United KingdomGood breakfast and amazing location
Stayed in January 2024
Reviewed: 19 April 2024
Cindy
CanadaGreat location in kensington..lots of atores around, exvellent breakfas5 and lovely bar
Stayed in April 2024
Reviewed: 19 April 2024
Ian
United KingdomThe rooms are a bit tired.
Excellent breakfast and location as were working at Olympia
Stayed in January 2024
Reviewed: 18 April 2024
Andrew
United KingdomHigh cost of car parking
Close to the venue we were attending and had car parking available
Stayed in March 2024
Reviewed: 18 April 2024
Lynne
United KingdomOnly small downside was the bed pillows, extremely soft and a little uncomfortable but as I was only staying 1 night this wasn't a major issue.
On arrival for check-in I was advised by the reception staff that I had been upgraded to a Premium Room, this was a lovely surprise. Room was spacious and clean, view not so great but I was only staying for 1 night. Breakfast was lovely!
Stayed in April 2024
Reviewed: 17 April 2024
Mohammed
QatarOld
Clean
Stayed in April 2024
Reviewed: 15 April 2024
Zoltan
HungaryThe London taxis/Uber/Bolt are not reliable, sometimes it's not easy to get a ride when you are in a hurry.
The location is perfect, close to the London Book Fair at Olympia.
Stayed in March 2024
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