Price - £220 for two of us without breakfast.

Big room and bike storage. There were some nice public areas.

Stayed in April 2024

the windows are looking a bit tired and in need of sanding and repainting. the carpeted stairs down to the bedroom also look a bit worn. also i thought i was going to have a relaxing swim but didn't know ahead that the swimming pool is also used by the local community, so there was a bunch of kids having a lesson when i went, which is fine but i wish i had been aware of before heading down as i could have gone at a different time!

my room was big, the shower was great, they left snacks and coffee for me, breakfast was delicious as well as dinner. I also loved the view from my room directly overlooking the sea.

Stayed in April 2024

Our room never got cleaned the 2nd day, I had to ask at night if we could get fresh water as we drank the bottles previously. Beds were squeaky and uncomfortable

Loved the facilities, the views were spectacular and the staff were friendly

Stayed in April 2024

I guess American seniors are a bit soft. I found the bed much too hard despite inquiring ahead of time. I was told that they were medium firmness. I attempted to sleep on top of the duvet. There were a lot of stairs for a person recovering from a broken back and a visually impaired person. The hotel tried their best, but due to my late request, we had to deal with stairs. Not their fault.

Hotel and rooms were beautiful. Staff was wonderful. Restaurant was very good.

Stayed in April 2024

Dog friendly room long walk to get outside. Lounge menu limited choice.

Staff were excellent and made the stay.

Stayed in April 2024

Looked tired in places

Location

Stayed in April 2024

There was no room to leave our bags before check in.

Super relaxed, room was very clean and comfortable, the food was exceptional. Very accommodating of our dog. The location was spot on as was a 2 min drive from the ferry. Would definitely recommend and stay next time we are visiting mull.

Stayed in April 2024

Bed was not great Pet friendly hotel but ANY room can be used for pets - really feel some pet free rooms should be available In view of no pet free feel over priced

Hotel has been upgraded so is fresh Breakfast cooked to order efficiently

Stayed in April 2024

Really enjoyed breakfast. Lots of lovely freshly prepared fruit. Lovely bottles of water in room daily. Beautiful biscuits and fresh ground coffee provided in room.

Stayed in April 2024

the dinner menu we felt was a little limited

we liked the view, large comfortable bed, enjoyed the full range of breakfast

Stayed in April 2024

a bit pricey

Magic location. very friendly staff. well appointed rooms and bathrooms. comfortable bed. excellent for dogs with access to shore. great breakfast

Stayed in April 2024

Rooms are often some distance from the lobby, so you will need to maneuver through staircases and fire doors. Accessibility could be an issue, so plan ahead if you need an accessible room. Rooms my have shower only, some have tub/shower combo, so ask for your preference. On site breakfast was good, however overpriced and understaffed. Staffing seemed to be an issue throughout for a 4 star property.

As expected this is a large hotel, so well equipped with common areas, bar, onsite restaurant and even a pool. Walking distance from the ferry terminal at Craignure on Mull. Connected to the main village of Craignure by a wooded waterside trail.

Stayed in April 2024

Bar closed at 1030 one night that I would have expected to stay open until 11pm. Two of the facilities in the sauna were not operation, one being the jacuzzi the other the steam room - a bit disappointing. There were also complaints about the temperature of the pool that was very cold.

Nice hotel very close to both ferry terminals. Great spa with pool and outdoor hot tub. Great powerful shower over bath. Friendly staff, especially in Sauna.

Stayed in April 2024

Have had better breakfasts but this is a minor gripe

Great staff, very pleasant and accommodating. Lovely location and perfect for the ferry at Craignure (2 min drive).

Stayed in April 2024

Some details of finish indicated mediocre maintenance - eg tatty paint lines around gents urinal ( if you use dark colours against white, everything needs to crisp) also remnant paint on room window (which was not double glazed Restaurant service was not as efficient and crisp as it could be

Nice location & spacious building Comfortable room with good quality bed, fixtures & fittings Friendly welcoming staff

Stayed in April 2024

At breakfast I ordered porridge, was informed that there was no banana for porridge and I said okay, that's not a problem. Then my husband and my cooked breakfast arrived without the potato scone and no toast. Had to ask for toast and ketchup. My porridge never arrived. Our last evening sitting relaxing having a meal and there was a group of about 6 men having a drink, the more they drank the louder they got and language was floral!! Staff did not ask them to quieten down, we ended up going to our room for peace and quiet.

Bed was so comfortable, shower was really good, nice and hot. Staff were very friendly and helpful and made my wee border terrier dog, Torrance feel at home. I had a spa treatment whilst my husband climbed a munro, and have to say it was amazing. Lovely 20min walk from hotel to Craignure, Craignure Inn is dog friendly and food was very good.

Stayed in April 2024

spa facilities were limited for the amount of rooms, steam room out of order and options were limited, only one hot tub available, also would be lovely if spa/ pool was open later as we were out during the day, room was a long walk from reception and had to climb 3 sets of stairs to get there

lovely room, great service all staff were lovely, food was delicious had breakfast and dinner both days, amazing views, brought blanket for dog and there were baskets available for him in bar areas, lots of different areas to explore around hotel wish id had more time ie beach and woodland walk

Stayed in March 2024

Limited range of fraught beers. No cask ales.

Great location. Lovely staff. Good food. Good views. Very comfortable room.

Stayed in March 2024

I have nothing negative to say about the property. It was clean and staff were very friendly and helpful

Very relaxing and calm

Stayed in March 2024

Nothing in the local area ....had to travel to Tobermory

Peaceful location..... beautiful walks and scenery and fab staff and spa. Not a lot to do outside of the hotel though

Stayed in March 2024

Cost. Dated furnishings and structure

Location

Stayed in March 2024

The price is unnecessary in my opinion - I don't think what they charge is justified. Thankfully, I got an offer - last minute and in low season, and so I booked it to give it a go while it was cheaper. I would not pay full price for this hotel, the standard just isn't there for the price they are charging, given the types of places you can stay in, within a similar price range. I would stay again, but only at a very reduced rate I was fairly excited about going for a nice relaxing swim in a peaceful spa pool - this was not the case. The pool felt like a council pool, it'll do, but it wasn't anything "spa" like. The local children were having swimming lessons and so took up most of the pool - this is a great arrangement for the islands children, but why would you advertise as a spa to paying customers, charging as much as you do - when the pool is in that state? Wasn't relaxing and I didn't enjoy parents picking their children up and standing by the pool, while I'm trying to swim and relax. Wouldn't use these facilities if I was to book again.

Location was beautiful - the view from the restaurant and bar area is just lovely. Stunning location. There is a path which you can take which leads down to the water, very peaceful. The food was delicious. We were fully catered for at breakfast, lovely choice of cold and hot food, very nice. In the evening, although the restaurant was very expensive (in my opinion) , it was really lovely food and we enjoyed it. All very fresh and delicious. The room had lovely touches, the Highland soaps, tea and coffee set up with different choices of herbal teas also, along with a variety of snacks. A nice touch We loved the retro radio also! Bed comfy, shower took a little while to heat up, but it does get there! Overall, a lovely stay, relaxed atmosphere

Stayed in February 2024

Nothing everything was good

Hotel was clean and the staff were very friendly and helpful.

Stayed in March 2024

Rather expensive as breakfast wasn’t included and although I could use the pool it was another £25 to use the other spa facilities.

Great location. Lovely clean room. Comfortable bed. Tea and coffee facilities in the room were top quality. Lovely friendly staff. A very sweet and helpful receptionist.

Stayed in March 2024