everything was perfect

best service and always very helpful.

Stayed in July 2022

they ripped us off, i booked a deluxe room, they gave me a basic room

Stayed in August 2022

All

Nothing

Stayed in September 2022

Hello, after looking at the hotel and the pictures on the net, it was amazing, but the shock was upon arrival and seeing the bitter truth, as the hotel is below zero in terms of cleanliness and the rooms are very poor and does not deserve to be classified as 4 stars and does not deserve the amount paid, so I ask for compensation from you because you know the hotel that is supposed not to be cheating in dealing

Hello, after looking at the hotel and the pictures on the net, it was amazing, but the shock was upon arrival and seeing the bitter truth, as the hotel is below zero in terms of cleanliness and the rooms are very poor and does not deserve to be classified as 4 stars and does not deserve the amount paid, so I ask for compensation from you because you know the hotel that is supposed not to be cheating in dealing

Stayed in September 2022

Promise to check in early on the email from the manager what van arrived Had to wait three hours with Family! before I can check in, Air Condition system In the room wasn’t working properly, Fridge in the room was not working properly, One bedside light was not working.

Very few choices on the breakfast, Needs to add local breakfast stuff into the menu

Stayed in August 2022

hygiene is poor and alarming .

nothing special . location

Stayed in August 2022

Was disgusting, very very unclean. hair in the bed floor was sticky, towels were stained and smelled bad AC was not working. light bulbs were not working so the room was extremely dimly lit breakfast was not nice bugs in the room coming from a hole. staff made false promises saying they will give us a nice room but it was only for 1 night and then downgraded us the next day without telling us DO NOT STAY HERE

Nothing. absolutely nothing

Stayed in August 2022

The hotel page has misrepresentation, they wrote they have parking yet the truth is you cannot even drive to there through a normal google navigation! and hotel has no parking lot, we tried to find the hotel for about two hours and there is no other parking places available near hotel. facility in this hotel is old and our room was even not clean!the hojustbtry to avoid since you will totally disappointed!

Nothing from this hotel is good.

Stayed in August 2022

lot of noise issues with the airport transfert room not cleaned every day

location is good

Stayed in August 2022

Very unfriendly staff! Women are not allowed in the hotel! Only with her wife allso family is forbidden! The whole hotel is old the elevators don't work properly the room food is very bad! The room sleeps uncomfortable !

This is the worst hotel I've ever been to and I've been to a lot of hotels in my life don't go near there! The manager there tells me that he doesn't care about my complaints and the rating of the people a lot of people come there and they are 4-5 stars

Stayed in August 2022

i staied in this hotel, it was very good regarding the services, rooms, cleaning, staff, reception, breakfast, location.

Stayed in July 2022

Staff mostly did not speak English (when it came to money, they did not speak any English and just wanted to charge extra for whatever). Spa prices apparently is negotiable which is greatly annoying. I went downstairs to ask for a price list - saw one in in TL and then when I returned with money, they had placed a different price list out with dollar prices (much much more than the initial price list). Walls are paper thin and no sleep is guaranteed as you can hear everything in the rooms around you.

The location.

Stayed in May 2022

I didn’t like the room size the bathroom was very basic shower was a very tiny space the room are very dull and dark they need lighting update. No iron when needed the fridge in room don’t work “ excuse is corona period all the fridge in hotel room don’t work!” The breakfast is 0 star absolutely disappointing if you wanted an omelette you would have to pay extra for basic omelette.

The only thing i like was the location and the only staff at the hotel should get credit for is Edgen the night reception man he was absolutely amazing and is a credit to the hotel. He was polite and always willing to help and listen the rest of staff are very rude and have no manners in talking not helpful at all. They need to take training in customer service

Stayed in July 2022

Really good location, good breakfast and nice staff

Stayed in May 2022

O Staff very friendly and location

Stayed in June 2022

The room was small but we barley stayed in so it's fine

The hotel staff are kind The hotel was clean Great breakfast and not boring The location is the best

Stayed in June 2022

location and the friendly staff

Stayed in April 2022

The location of the hotel is amazing

Stayed in March 2022

Nice hotel

Stayed in December 2021

very high price 280 € 4 nights 80 € night room overlooking the road and without terrace madness hotel and as a couple we with no bed we have not slep comfortably and the toilet is not beautifully arranged I suggest another hotel cheaper and more good.

Stayed in February 2022

good

good

Stayed in February 2022

amazing hotel and cheap

All the best clean nice stuff specially mr Ahmed and receptionist Cahtt easy to go in grand bazaar good breakfast and staff nice very nice

Stayed in January 2022

Heat was not working

Stayed in January 2022

only let down was the Hamam and spa. While the pool sauna and steam room, which are exceptionally clean, are free to hotel residents, I found it expensive for a Hamam and massage. the staff who lease the property should pay attention to customers and less to their phone

very clean and well run hotel. It is very close to everything you want to see and do in Istanbul. Very helpful staff and a particular mention to the manager Guven, who runs the hotel with class and style. I wouldn’t hesitate to recommend this hotel to anyone coming to Istanbul.

Stayed in January 2022

The rooms smell old furnitures behind the beds is full with dust and molds.

Nothing

Stayed in January 2022