Bathroom very small. Fire alarm went off twice. Once in the middle of the night. No follow up regarding the reason or evacuation of hotel.

Good location and nice walk along the river. Breakfast was good and varied. Nice room with view over the river.

Stayed in February 2024

The location is right in the middle of the city The view of the Sarawak river and the Sarawak giant flag was right in front of our room view.. SUPERB.!

Stayed in February 2024

Swimming pool closed temporarily. We were allowed to use pullman hotel swimming pool however it would have been better if the hotel provided shuttle service from hilton to pullman. Distance between two hotel not too far but considering us bringing with two toddlers,would be very helpful.

Location very good. Room spacious and comfortable.

Stayed in April 2024

The pool was being renovated which was sad for us.

Nice hotel in a great location. The view from the room was the best in Kuching and the breakfast was excellent.

Stayed in April 2024

Keep it up

Stayed in March 2024

Sadly and too sad fr me.. After i check out around 12 noon and going out for a while and back to the hotel staying at the lobby til around 6.20 pm while waiting going to the airport and around 7++ pm when i at the aport receive a call frm the hotel and asking me unexpected question!🤦🏼‍♂.Asking missing hangar, hairdryer and iron bag??🤦🏼‍♂.. I wonder y during the Housekeeping cleaning the room they didnt cal me right away while im stil at the hotel?. Luckily My husband did complain at the reception during our checking out time as we jus realised theres no hairdryer in the room. Never in my life a staff frm de hotel cal n asking me the embarassing question🤦🏼‍♂. Its just that i feel dissapointed and embarassed wit this matter. Ive been staying der fr 3 days witout complain and fr me tis ting shudnt be happen to me😥

The hotel is very clean and i had meet with a kind and friendly staff there

Stayed in March 2024

Pool closed for refurbishment

The room is fully refurbished with the River View is superb .... and the Food is fabulous really exceptional

Stayed in March 2024

Lighting ambiance in room is too bright. No dimmer and night lighting. Air conditioner air flow is blocked by facade grille.

Location is superb

Stayed in February 2024

I felt that apart from the staff that directly served and/or communicated us, the rest doesn’t look friendly. No greetings and/or smiles like ones given to foreigners that we noted

Excellently located

Stayed in March 2024

The pool and the pool area are a bit dated

Nice hotel, nice rooms and Amazing gym.

Stayed in February 2024

TV is lagging due to poor connection

Friendly staffs

Stayed in February 2024

We were there when the hotel was undergoing some renovations so there was some noise disturbances but it was not too bad. There were also times when the air-conditioning was switched off and this made staying inside the hotel room sometimes uncomfortable.

Location was pretty good as it was nearby most of the places of interest. It is also a plus point that the hotel is just a step away from the waterfront area and you can view the water fountain performance from the comfort of your hotel room.

Stayed in February 2024

Some odd smell in the room when I first entered. But we used a good room freshner. Delay in evening in room dining food order delivery. But I undersatnd the hotel was full on that day.

good sized room. comfortable bed. Very helpful front desk staff. ( Mr Ivan, Mr Daniel) Good breakfast

Stayed in February 2024

It’s okay

It’s convenient

Stayed in January 2024

Nice hotel but bit outdated in old rooms

Stayed in December 2023

Condensation on the window didn’t allow us to enjoy the view.

Location and good river view.

Stayed in February 2024

That I didn't take the river view. The city view overlooking tune hotel and the others are just bland concrete jungle. The lift has faint construction scent but it'll go away eventually. The ground floor tiles reminisce of older times luxury, those dark coloured granite but that's just me. Glass water is not it, not enough and insufficient for drinking.

The river view is worth the price if you're going to stay in the room. Booked the cheapest room with river view and another king suite room with city view, although there's living room space, bathtub and well thought design, the view plays such an important aspect. But room was clean with Crabtree and Evelyn touch is nice. Pool wasn't crowded and it's a nice that there's 2m deep part to swim around. The hotel scent was distinct that of Hilton. Guest toilet on ground floor was impressive. Bed was good, with reading lights control for both side of the beds. Not overly soft that one will sink it, nice balance. Staff exudes professionalism. Parking was conveniently connected to the hotel. They did a great job in sprucing up the hotel. As of January 11th stay, no construction going on and it was perfect. Though the lift has odors of recent construction.

Stayed in January 2024

Nothing popping up

Location, clean, staff. Very relaxed hotel.

Stayed in January 2024

There was a renovation in the higher floors. Smell of glue was over-powering on the last day of our stay.

The room was spacious and very comfortable.

Stayed in December 2023

Breakfast had limited choice on hot meals

Staff at every location / position were very forthcoming.were very forthcoming

Stayed in January 2024

Lengthy maintenance and rain drops inside lobby!

Warmth of the staffs

Stayed in January 2024

just paint the building n make it too look great again

smooth arrangement through booking .com .staff was great n court.room as expected with waterfront view .breakfast superb

Stayed in January 2024

Hotel is slightly aged but its still good value for money

Excellent location, located at the central area yet secluded. Very friendly and accomodating staff. Room are clean and comfortable. Its not fancy with the bling bling clubs for party, but definitely great for family stay, good choice for your family vacation or a secure and quite night

Stayed in October 2023

The only negative thing worth mentioning would be that it wasn't very clean. Don't get me wrong, it was okey, but cleaning can be improved. The bathroom shower wasn't very clean (not sure if the shower and glass were cleaned before us); we found one orange peel in the room on the table lamp, the dust wasn't cleaned off.

On the whole, it was a wonderful experience. We were very impressed by the breakfast, so many varieties and they were very tasty. We absolutely loved the hotel staff, they were very nice, considerate and helpful all the time, gave us great recommandations. The location was very good; we were close to all major attraction points.

Stayed in January 2024