Nothing we all enjoyed the break

Good location about a 10 min walk from the town centre Views looking out to sea was amazing

Stayed in August 2023

bath room was not spacious.

room are good ans spacious.

Stayed in August 2023

This is actually the consolidation of three buildings so getting from one to another was what the kids called a "rabbit warren"... more fun than a problem once you learned your way around or if you're only in one room (our multi-generational group had three.)

The proprietors were wonderful to deal with over several plan changes. Meals (breakfast/dinner) were served in a wonderful "sun room," well prepared with good food options. It's only a block off the promenade (though up hill) and its convenient bus stop. They run both a "hotel" and "apartments" so there are numerous sleeping options.

Stayed in August 2023

The lift was really tiny ..the stairs were really steep to the 1st floor

The balcony view out of the hotel, the staff were brilliant very helpful

Stayed in August 2023

The staff were lovely, friendly and supportive, restaurant food was excellent, clean and well looked after hotel, room had everything and more. Close to the beach, promonade and bus stop. Couldn't have asked for anything more, already booked to go back next year.

Stayed in July 2023

Nothing to dislike

Perfect location. Comfortable with a great en suite. Clean and well serviced

Stayed in August 2023

Wish they had more veggie evening meals

The hotel was very comfortable, the staff are really helpful and friendly. Breakfast was very tasty.

Stayed in July 2023

Cannot think of anything.

Very good choices for breakfast menu. I eat at the restaurant on a number of occasions during my stay. Food always of an excellent quality and staff friendly and helpful. I have stayed at the Welbeck on a number of previous occasions and would certainly recommend it to others.

Stayed in August 2023

The apartment was fantastic value for two adults and two children.

Stayed in July 2023

All good

Everything

Stayed in July 2023

Good traditional hotel. It has been upgraded to a high standard. Staff were friendly and helpful.

Stayed in July 2023

Great location, very good breakfast and helpful staff

Stayed in July 2023

Parking good,loc ok

Stayed in July 2023

The pillows were quite hard and the elevator was a squeeze to get 2 people and 2 small backpacks inside, but these were minor issues.

Really liked staying here. The gentleman (sorry, I didn't catch his name) on reception was very friendly, the room very comfortable and spacious, the shower powerful and the wifi fast. Nice to have a small fridge in the room! The price was good too. Would recommend!

Stayed in July 2023

The staff were brilliant and made us feel really welcomed I would definitely recommend

Stayed in July 2023

Short but steep hill up from the promenade to the hotel, but then nothing in Douglas is flat once you leave the prom!

The apartment was very well set out and felt secure. Had a bit of a sea view. More or less everything you could need was in the kitchen area, including a few tea bags, coffee etc. Staff were friendly and helpful. Breakfast was good and the chef was very helpful with regard to dietary needs. We had one evening meal here which, contrary to our expectations, was actually a little cheaper than some of the local restaurants. Overall, a good hotel. Would consider using again.

Stayed in July 2023

Nothing

We had an excellent stay at the Wellbeck in a huge corner room with a view of the sea. It was very comfortable and clean. The staff were fantastic and very helpful. Breakfast was great with a huge choice and I particularly enjoyed the fresh kippers. I thoroughly recommend it.

Stayed in July 2023

Not a lot really, the lifts are quite small, but it is a Victorian building, (and all the better for it) so they have to fit the available space. Because the corridors are quite narrow, (again constrained by being an old building) it may not suit folk with a disability. Although all these points are mentioned on their brochure, so I actually have no complaints.

The location of the Wellbeck is excellent, basically bang on in the middle of the prom. The choice of breakfasts is fantastic, catering for every need and request. I had Manx kippers everyday. The staff are very friendly and attentive.

Stayed in July 2023

Removing complimentary toiletries on eco grounds very suspect. More wastage occurs when guests have to buy either small plastic containers of shower gel / shampoo, or larger containers which cannot be taken on board a plane so get thrown away. Saying that a stock is kept at reception for "emergencies" is not acceptable - "if required" would be better, "emergency" is last resort. Putting refillable non-plastic supplies in the bathrooms would be even better. Many visitors travel by (non eco-friendly, I know) plane and the travel restrictions on liquids mean that toiletries are not added luxuries.

Unexpected sea view from room, lovely breakfast, comfortable bed, easy to use shower and hot water (though shower cubicle a little small), someone on reception most of the time.

Stayed in July 2023

Very friendly and kind staff

Stayed in July 2023

The shaver point and light above the sink in the bathroom didn't work.

I liked it being self-catering for our accommodation, but there was a bar and restaurant downstairs so we could have breakfast or an evening meal if we felt like it. Parking right outside was excellent too. The staff were friendly and helpful.

Stayed in July 2023

Room was nice and comfy

Stayed in July 2023

The curtains were pretty thin so the sun would wake us up early in the morning. We were really unhappy about that. I would strongly recommend the management to fit the rooms with proper curtains, as the current ones are more or less useless. The staff were generally very nice, but when serving breakfast, they tended to be ineffective, chaotic and slow.

Cozy hotel located quite conveniently in the middle of the Douglas coast promenade. The bus stop is just a 2 minutes' walk, just like the convenience store. The apartment we stayed at was clean, quite spacious, had a nice view of the hills and the sea and was well equipped - a cooker, dishwasher, oven, microwave, fridge, kitchen utensils. We only missed a washing machine. ;-) The beds were a bit soft, but stil comfy. The breakfast was partially a buffet and partially served full English breakfast.

Stayed in July 2023

walking up the hill

the room location had a good view

Stayed in July 2023

Breakfast is Good

Good Customer service excerpt the Housekeeping stayed for 4 days & 3 nights they have clean or change the linens

Stayed in July 2023