Very friendly, warm and helpful staff. Shower was hot with great pressure, bed was pretty comfy. Room was smaller than expected but was fine for the two of us.

Stayed in February 2024

Air Condition system are poor in room ventilation

Stayed in February 2024

The lack of windows in some of the rooms can feel a little claustrophobic; but having stayed before I was expecting that.

Free Cheese and Wine for Guest during the evening was a lovely touch; a glass of fizz to celebrate my partners birthday and a choice of the available rooms. Nice personal touch.

Stayed in February 2024

Aircondition and air Ventilation is poor in the rooms

Stayed in February 2024

The room was too noisy: the noise coming from the street, the noise coming from the AC, the noise coming from the corridor. It is quite difficult to have a good sleep. The room is very small I knew it when I booked it, but for a family room with 4 people it is quite difficult to move into the room.

The location is great. Next to the old street station. There are a lot see of good restaurants nearby and lots of options for breakfast.

Stayed in February 2024

TV was a little glitchy

Very nicely furnished and clean room, such good value for money

Stayed in February 2024

like it

good，

Stayed in February 2024

Poor breakfast

Location, friendliness of staff

Stayed in February 2024

We were in the basement level which was quite noisy at times. Could hear the tube but didn’t notice it after a while.

Comfortable beds, good amount of plugs, loved the size of TV

Stayed in February 2024

location was great

Stayed in February 2024

There was a stain on my wall next to the bed which grossed me out a little bit.. 🥲 But other than that, everything was good

Excellent location, kind staff, comfortable bed, complimentary bottle of water, instant coffee and hot chocolate, quick check in and check out

Stayed in February 2024

Basement room, no window, but that was made clear in the booking.

Great central location, easy check-in, clean room, comfy bed, great room design made the most of the small space

Stayed in February 2024

Room too hot and thermostat could not be set below 18 degrees.

Location (very near to Moorfields Hospital), price (reasonable for London), very quiet and clean, free toiletries and tea and coffee and bottle of water.

Stayed in February 2024

When we checked in we were early and told we could have a room without working air conditioning or wait 30 minutes. We decided to wait but the air conditioning in the room we were given was not working. The rooms are very small even for a couple so I would not recommend for anymore than 2 people in a room.

Brilliant location for what we needed and close to the restaurants and Banya No1 we had booked.

Stayed in February 2024

Lower ground floor rooms are quite noisy due to underground trains and the rooms are close to each other meaning you can hear quite a lot of noise. Our TV also didn’t work as it should, not too much of an issue, but something that would have been useful.

Great location, clean rooms, and friendly staff.

Stayed in February 2024

the room we were given in the basement was just horrible. It was very noisy and could hear trains all day and night. The floor in the room had been cleaned. There was debris everywhere. Shower enclosure was tiny as a couple this was difficult to navigate. Not a single space to put a suitcase or clothes other than hooks on the wall .

Fantastic location and Reception area was lovely had a modern feel and 24 hour bar. I staff were friendly and told us, we could have a late check out for free , but later found out this wasn’t true.

Stayed in December 2023

The air-con was noisy and also not working properly although there was a sleek looking control panel. It gets too hot and I couldn't even turn it off. I was going to tell the front desk, but after returning from a small shopping, I noticed that it turned itself off (I couldn't turn it back on) and the room temperature came down to comfortable level. I was too tired to bother, so just went to sleep, so I cannot comment what reactions I would have got from the staff and what could have been done to the problem. Without the air-con issue, I would have given it 8 or 9.

The price and location. Old Street is not in the central London, but the hotel is VERY close to the station and you can get around London by Tube fairly easily. The room is compact to say the least without any windows, but I only needed it for sleeping over night, so no issue there. You can hear people speaking outside on the corridor, but luckily there weren't many on the day I stayed. The room was clean and facility is just what I needed (a shower, toilet, sink, wifi, tea/coffee making thingy). For the same kind of money, I stayed at another hotel near one of the terminal station with much bigger room and great breakfast, but it did not have a shower or loo. For a short stay, this one win hands down. There are a couple of supermarkets nearby which is also very convenient.

Stayed in January 2024

Room and bed quite small

The cleanliness

Stayed in February 2024

No fan in the bathroom so it was really stuffy

The receptionist offered an upgrade as I was after earlier check in and a bigger room was available. Very happy that I did because we got a corner room with more natural light and it was much bigger.

Stayed in January 2024

Didnt like being in the basement as you could hear the trains, although it didnt disturb my sleep. Didnt like being ignored while trying to get my bag later in the day, first man said my colleague will deal with it no one else was there waited 5 minutes then someone else came dealt with another person who just come up to the counter, I went to the loo and my daughter stood there for a further 5 minutes finally they got my bag which was just at reception took two seconds why the first man couldnt have done that I dont know, he was just standing in reception the whole time waiting for someone.

Like the hotel location, check-in was quick and easy and check out

Stayed in February 2024

a full sky package on tv

Stayed in January 2024

The bed was a bit stiff, and the frosted glass between the toilet and bedroom was a bit invasive

I loved the ‘no frills’ feeling of the place, it was all very tidy and the team were very helpful and friendly.

Stayed in February 2024

Being with no windows in my room

N/a

Stayed in January 2024

Rooms are small but this is London and space is at a premium. The room is perfectly arranged and very cosy and comfortable and had everything needed.

Nice, trendy, clean, modern and comfortable accommodation. Kind and friendly hotel staff. Easy check in and out with luggage storage. Excellent location for eating tasty food and drinking nice cocktails. Trendy area with a huge variety of restaurants, bars and cafes to choose from. Very good transport links, and only 2 stops to Euston on the underground. Used the bus to get to Spitalfields. Only 6 stops. Fabulous hotel for either business or leisure. Thank you Z hotels, will be back again.

Stayed in February 2024

Room aircondition systems need be checked daily

Stayed in February 2024