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  5. Reviews of The Rockwell

Reviews of The Rockwell 4 stars

181 Cromwell Road, Kensington and Chelsea, London, SW5 0SF, United Kingdom

#322 of 1,006 hotels in London

Guests' Choice

Review score

Based on 2345 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Great hotel, good value for money and friendly staff
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Obviously the room was quite simple and small but fit for purpose. Bed could have been a bit longer.

    Affordable, clean and friendly staff

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Clean and comfortable. Great location. Value for money. Wouldn't hesitate to stay again.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Nothing.

    The room was spacious, warm, clean, and comfortable. Reception staff were very friendly and helpful. Great location. Wouldn't hesitate to stay again.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Great hotel in need of a little updating
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Decor is a little tired

    Good size comfortable room, staff are great.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    9.0
    really nice stay
    • Business trip
    • Solo traveller
    • Garden Room
    • Stayed 1 night

    draught from the window

    breakfast, big room, clean

    Stayed in March 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Bed was a little soft for our liking so were a bit restless, but only a minor niggle.

    Location was perfect, in a lovely part of London. Quick access to the tube station and some shops. Staff really friendly. Room was the most spacious we've actually ever booked in London, and for the price per night we were really happy with everything.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    I have a comfy stay in rockwell.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hvac might have little noise at night. It is acceptable. I have a habit of putting earplugs on even when I am at home. So, not a big problem for me.

    The location is excellent. The staffs are professional. My request for a quite room has been taken care of. The interior of the hotel is decorated with taste. The breakfast in the restaurant provides essential selections which did a amazing job. I can tell it is carefully maintained.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    I have a comfy stay in Rockwell.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hvac might have little noise at night. It is acceptable. I have a habit of putting earplugs on even when I am at home. So, not a big problem for me.

    The location is excellent. The staffs are professional. My request for a quite room has been taken care of. The interior of the hotel is decorated with taste. The breakfast in the restaurant provides essential selections which did a amazing job. I can tell it is carefully maintained.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mattresses are VERY FIRM (just a preference).

    Great location & friendly staff.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Good value, clean with massive rooms and beds in a great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice period property massive bedroom

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower cubicle too small

    The bed, decor, spaciousness of the room

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    A wonderful stay.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    A bathroom mat / floor towel would have been nice to have cause it can get a little slippery coming out from the shower. The room could use a little update like modern charging socket. We had the ground floor room next to the public toilet but it was no biggie.

    The room was a good size. TV channels were alright. There's a large window looking out to the backyard where you can have your breakfast. I like that there's a sofa but nicer if it fits two people. Toiletries were adequate. There's a heater in the room too. A good 5-min walk to and from Earl's Court underground train station.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Garden Room
    • Stayed 1 night
    • Submitted via mobile

    Large & modern room

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Perfect location for one night stay with a special someone
    • Leisure trip
    • Couple
    • Garden Room
    • Stayed 1 night
    • Submitted via mobile

    Large bed had two mattresses, and it was slightly inconvenient to find yourself in the gap between them…..

    Excellent location, a very large bedroom (unlike in many other hotels nearby), a lovely little balcony and the whole hotel was very quiet. Staff friendly and attentive.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    I wish the pillows had not been Duck feathers, and it would be nice to have had some non-dairy milk sachets.

    The people on Reception were very warm, and welcoming. The room was bright, clean, and had a wonderful view!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    A pleasant entrance to London
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Single room was small. Hard to control temperature. Either too hot or too cold.

    Garden room was lovely. Spacious and cute. Amenities were helpful and staff was kind. Easy location.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Good location
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is well located and the staff were friendly. The room was clean and had everything I needed.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    No usual red/blue indicators for hot/cold for the shower and no indications for how the controls worked.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Excellent value
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great value, lovely staff and good breakfast

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    comfortable, well proportioned room
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Some aspects of the room seemed a bit dated and could do with modernising, the shower for example. The tap water in the bathroom didn't taste good so had to ask for more bottled water frequently

    I stayed in a single superior room for one night. It had a great view. The room was much nicer than I expected and the bathroom was decent. It had all the amenities needed, kettle, hairdryer, robe etc. The staff were friendly and willing to bring up extra water etc on request. Would stay again

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Generally a pleasant stay and a good location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The room was next to a fire door leading to staircases and every time someone opened it, it would create a gust of wind that caused our room door to make a noise which was annoying. I also found road noises coming through the window to be a bit too much. A pair of one time slippers would have been nice to have.

    The Hotel is well located and a 5 minute walk from the underground station. Reception is 24 hours and the staff was very polite and helpful. The room itself was spacious and had everything one could need. A nice variety and good quality toiletries were provided. The pillows were nice and soft and the room temperature was about right.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    A good small hotel and priced just right.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Sadly as we were in the basement there was no view. The mattress was very firm, a bit too hard for us.

    The room was clean, spacious and comfortable. Breakfast was good and staff all friendly and helpful. Good location for our needs.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Great location reallly good value,welcoming staff and a nice brekkie.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our bed was very uncomfortable it was hard on the edges as a platform bed. Mattress not thick enough. Was a shame because we really liked the room. We didn’t get a chance to bring to hotels notice as it was very late when we got back. I would still book there again, it’s a shame King size are not standard

    Great location for us and the Albert Hall, warm welcome from staff. Comfy,decorated nicely. Breakfast was great,fresh good choice. Nice lady serving. Our room as quiet faced the garden had everything we needed, tea,coffee,towels,toiletries. Great value for money.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Absolutely loved this hotel.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very comfortable and affordable. The staff were super helpful and friendly. Location was ideal being close to Earl’s Court and Gloucester Road.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Great value in a premium London location
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Although the size of the room was a bit of a limitation, the bathroom was fairly well proportioned, but the shower was a bit of a squeeze.

    Very high-quality comfort at a great location near Kensington, Knightsbridge, and Earl's Court. Room was well-furnished for the size, and staff were helpful.

    Stayed in March 2024

Showing 1 – 25

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