It is a very old building and the doors on the room whilst closed and locked did not seem quite to fit in the frame. The floors in the room felt wonky and there was a lot of creaking when you walked about.

Location is fantastic, we had a sea view room which had great views of the pier and sea. Staff were all very polite and friendly. Parking was handy right behind the hotel (you just pay at reception). Food in the bar was good and the entertainment was an unexpected bonus!

Stayed in May 2024

Disabled entry

Location

Stayed in May 2024

Room in desperate need of a deep clean (240). The inside of the toilet is almost black. High up furnishings in the room are thick with dust. TV remote filthy. I was there 2 nights and kept finding hair (all kinds!) that wasnt my own. I'm local to the area - a care worker who lives in a HMO. Occasionally i book a local single room to cover my day off & catch up on sleep. The room served that purpose but I've stayed in others that were far better. Also, the curtains are too short for the window.

Bed was comfortable, wifi was very good, staff very friendly. Great seafront location. Overall very quiet especially considering it was bank Holiday monday.

Stayed in May 2024

That you had to pay £6 for parking… the description said that there was limited parking but it was only mentioned after we had left the car, for the afternoon, that the hotel had a charge for this facility

The position, good breakfast and entertainment… good price and rooms value for money

Stayed in May 2024

I stayed in room 229 The heating didn’t work and also the shower was blocked but that’s a small fix it happens … I didn’t know at the time that the heater wasn’t working I tried the switch on the wall and went to sleep and through the night it was just so cold like ice, I got really cold through the night, I kept tossing and turning. I woke up around 7am my throat was hurting, and 48 hours after I left the hotel I ended up in hospital with a severe chest infection just on one side by the heart.. I did inform a member of staff that the room had made me really I’ll and I asked if it was possible to stay a few hours more to try rest because I had a 2 1/2 hour Drive home. I don’t think they believe me cause on checking out I heard them talking about it but anyway I bet they will now .. I asked if I could stay a little bit longer to try and recover, the hotel offered a late check out for 1pm with an additional charge of £25 on top to stay a couple of hours more.. At that point I was feeling really I’ll not good at all I ended up sleeping in my car outside the hotel just to try and get my bearings so I could drive home .. but I just couldn’t drive till later .. but all in all it’s a lovely hotel. A little old-fashioned but has a great location, with a little market and seafront but the room just made me really ill and now I have to take medication and antibiotics because I have a severe chest infection but only in one lung.

Has a great all you can eat breakfast for £10 and the location is perfect staff seem to be friendly .. location is right near the seafront which is great it also has a Little market clothes,bags and great street food only a 3min walk to the pier. I stayed just so I could see what Eastbourne was like. And it’s quite nice didn’t get to explore the whole thing like I wanted to because I got really sick ..

Stayed in May 2024

The lifts are very old

Very dated needed a lick of paint etc

Stayed in May 2024

The TV wouldn't connect to the wifi which meant that extras such as Netflix and iplayer were not available.

Breakfast was great and the sea view room was perfect, waking up to a view of the pier.

Stayed in May 2024

The breakfast is limited, just covers the basics.

The hotel is very central just off the front and the staff are very helpful.

Stayed in May 2024

breakfast plates very small,food not hot,no choice of egg, no fresh fruit phone in room not working,nearly missed breakfast both days,TV remote very dirty

room with side sea view,

Stayed in May 2024

The entire hotel interior, rooms, and corridors look a bit shabby; that's true. However, the place was clean, so it didn't bother me much. My window-opening mechanism was broken. There were no ropes to roll the frame up, so I just put a book in between to make a gap.

Perfect location, good value for the price per night, overall clean, comfy bed, good bathroom with additional hand-railers.

Stayed in May 2024

The room was clean and comfortable bed and pillows were very comfortable, but the bathroom could do with a makeover.

The location was good, close to lots of restaurants, pubs and the town centre. And right on the seafront.

Stayed in May 2024

Receptionist gave wrong info on Parking. Was told there was no parking spaces left. We tried an found half empty. Being a wheelchair user this was important information.

Good choice of breakfast. Good service.

Stayed in May 2024

Just dated

Good value for money. On the seafront.

Stayed in May 2024

The carpet on the room is too old

Location is perfect. Breakfast is good, and room is comfortable.

Stayed in May 2024

It’s position

Stayed in April 2024

Rooms need attention to detail Ie adequate toiletries and curtains

Price and location Good breakfast Friendly staff

Stayed in May 2024

Great location. Amazing staff. Comfortable bed

Stayed in May 2024

Corridor walls and lift need a lick of paint

lovely sea view. Good-sized room

Stayed in May 2024

Scary lifts, facilities could use some renovation, limited basic dinner.

Amazing, friendly, hard working staff, good location, great breakfast.

Stayed in May 2024

N/A

Position Cleanliness Value Welcoming Value for money.

Stayed in May 2024

Our room had an ensuite which needed updating. Basin should really be replaced. Windows need painting . No mattress protector was surprising but the bed was comfortable and clean.

Lovely position. Good architecture. Easy to access.

Stayed in May 2024

Next-door build sight. Unfortunately, it is closer to people who have taken drugs. The outside of the building, especially the back, needs tidying up. Boarded up windows. A repainting of the outside.

Close to the beach. Close to the town centre. Offer.

Stayed in May 2024

only fault was the state of the windows. The wood frame was literally rotten and huge gap when window down and there was wet stain in bathroom ceiling and mould plus mobility scooter access was horrendous. Bell on the outside never worked so I had to ring reception everytime, one day 1 rang 6 times and eventually had to go along to main entrance up stairs and tell reception as they didn't know phone wasn't working it would be much better if 1 side of entrance was steps and the other wheelchair friendly ramp

Staff were Fantastic,

Stayed in May 2024

The room could do with a bit of updating with the decorating

It was a nice peaceful stay

Stayed in April 2024