Nothing!

The staff are very friendly and helpful, the rooms are lovely and it’s in a great location, just a short walk to the city centre.

Stayed in April 2024

It was quite expensive for a 4 star and additional costs for all sorts, including parking

Location, friendly staff and nice décor

Stayed in May 2024

We prefer full self-service breakfast (here you have a self-service part plus a menu you can order from) - also, if someone is not keen on eggs it's a bit difficult to choose a meal, but this is a minor thing and it definitely does not impact the 10/10 score.

It's a truly beautiful place with a unique interior design that we loved. Findig our room was like climbing up the stairs in a maze (in a good way) and made us feel as if we were staying in a castle. The room was clean, with surprise Kit-Kat bars and Cadbury hot chocolate powder on the tea table. The bed was big and comfy, bathroom shower excellent with two shower heads. Staff was really nice and helpful (e.g. carrying my luggage to our room). We loved the little garden in the back and the location is also perfect, in a quiet area but ten minutes on foot from the city centre. We appreciated that at breakfast, the self-service table was monitored and restacked regularly. If we return to York, we would love to book this place again.

Stayed in May 2024

Absolutely nothing

Absolutely loved everything about this place from arriving to check out, the staff were lovely and the apartment was stunning and clean, will definitely return

Stayed in February 2024

We enjoyed relaxing in the garden with a cold drink!

Stayed in May 2024

Nothing

The hotel is simple beautiful. I love that they kept to the Victorian design but with the pops of bring colour in the decor giving it a great modern twist. The staff were also just lovely. All genuinely nice people.

Stayed in May 2024

None

Perfect place for a quick visit in York. Love the interiors.

Stayed in February 2024

Gorgeous breakfast, all hot food was cooked fresh, Selection of pastries and cereals. Staff were fantastic and very approachable. Room was stunning! Pictures really did not do it justice. Gorgeous quirky hotel!

Stayed in May 2024

Had a 1 night stay didn’t have breakfast

Stayed in May 2024

The cat!

Absolutely lovely staff, great bedroom, great breakfast. Perfect location for wandering around in York

Stayed in April 2024

Nothing

Great location and friendly staff

Stayed in May 2024

Quite a late check in 4pm

Quirky, different. Loved the decor. Very friendly helpful staff. Easy to find and able to park our car

Stayed in May 2024

One of my favourite hotels, will definitely be returning

Stayed in April 2024

We found that the bed in the room was very high by design compared to what we are used to, which was a little unnerving, and it wasn't very comfortable. The bathroom was adequate for our needs but a little small compared with most.

Friendly staff, spacious room but found the bed very high and uncomfortable. The parking area was small but adequate. Its a bit of a pain if you are blocked in but nothing major. The bathroom was adequate for our needs but a little small compared with most..

Stayed in March 2024

It would have been nice to get dinner at the hotel but it was only a short walk back into town.

The room was fantastic and the breakfast wonderful. We had the garden room and it was extremely comfortable and I would certainly stay there again.

Stayed in April 2024

Very aesthetically pleasing, very quirky and right up my street! exactly like the pictures :)

Stayed in April 2024

Paying for parking which we didn't realise would happen

Room & shower great, fab decor & location. Breakfast OK but nothing exceptional.

Stayed in April 2024

Bed could have been a bit softer or a mattress topper would have helped

Room had great lighting which is difficult to get in most hotels - bathroom was large and spacious and shower was amazing

Stayed in April 2024

The parking charges.

The room was exceptional and the bathroom was perfect. The breakfast was overpriced but lovely.

Stayed in April 2024

Couldn't fault anything during our stay

The hotel is a little gem. The rooms and decor are fabulously quirky and exceptionally comfortable. The beds and pillows were great, the bathrooms were very good and the staff and food were also great. We will definitely stay here again wen we visit York

Stayed in April 2024

The price of parking at the property was a bit much but I do understand why.

We absolutely loved this hotel. A short stay from York attractions on a lovely street. Gorgeous and quirky room. Smart TV with Netflix etc. Very comfortable bed. Daily coffee/tea/hot chocolate refresh. Large clean bathroom. And we even got a visit from the adorable hotel cat!

Stayed in April 2024

Nothing

Another super stay at the Clementine . Very friendly & helpful staff, cosy bedrooms with lovely decor and Immaculate bathroom facilities . Great location, just a short walk into the center but in a very quiet area.

Stayed in April 2024

Nothing

Great place and location

Stayed in April 2024

Checking out was a little difficult, but nothing too bad.

The service was friendly and fun!

Stayed in April 2024