Horrible noise and bad soundproofing probably due to the new air conditioning/heating fitting

Great Quality/price Location Decoration Free parking off site

Stayed in May 2024

The snore of the room next to mine. I don't know if the walls were to thin or the guy to loud

Stayed in May 2024

View is amazing, everything is clean even if the decorations can be a bit outdated it’s cute ! The location is nice, there is free parking close to the hotel it’s quiet and there is also nice restaurant close by ! it’s a really good value for money !!

Stayed in April 2024

Small ants in room.

Good location and amazing view. Friendly staff. Good breakfast.

Stayed in April 2024

Very hot and could not activate the air conditioning so we had to purchase a fan. Unacceptable that the hotel is advertised with air conditioning but then it can’t be switched on in the room. The toilet seat is made of mdf wood and was deteriorated underneath the seat, this would cause a bacteria and germ build up in the wood, very unhygienic. Signs of rust on the heated towel rails and shower fittings, needs maintenance. The breakfast was good but one morning the bay Marie’s were not turned on and the eggs, bacon etc were cold. For some reason we were locked out of our room one night, the desk attendant asked me what day we were leaving (didn’t he know??) And reactivated the swipe card.

Great location and view from lake room Good shower size Pillows were comfortable

Stayed in April 2024

It is difficult to criticize anything.

Great location.

Stayed in April 2024

Wonderful location by the lake. I liked the wooden floor in the room a lot.

Stayed in April 2024

parking

Great lake front location with historic charme

Stayed in September 2023

We arrived in October on a day that was 28 degrees and there is no Air Con I would prefer to pay a higher rate than be very hot , we opted for Lake view but these are the Hot rooms ! It is ridiculous that only for a few months Air Conditioning is switched on

I liked the location as situated on a quiet road in front of the lake and very close to the boat station Pallanza ,

Stayed in October 2023

Mattress not comfortable. Price paid through booking.com was too high.

Excellent staff, good breakfast 👌 and clean rooms. Good WiFi reception.

Stayed in October 2023

More hot food choice at breakfast would be better

Excellent location. Hotel had character.

Stayed in October 2023

Lovely location and nice staff. A beautiful view of the lake from the room.

Stayed in October 2023

There was no fan or air conditioning in the room. It was a little bit of hot.

The breakfast was very good, with many options

Stayed in October 2023

I was disappointed to discover that there was no air conditioning in the rooms, despite it being mentioned on the website. On-site, they informed me that there was an issue with it. This seems to be a recurring problem, as many Google reviews have mentioned the same issue for months. During the night, the room became unbearably hot, and I suspect it might be due to an old fridge you could feel it like a heater in the room, as the temperature inside reached 29 degrees Celsius while outside was only 17 degrees.

I enjoyed the hotel's prime location right next to the lake and boat station. The breakfast was good, although not exceptional. The bedroom was spacious and comfortable, and the staff were incredibly friendly and helpful. Plus, the free parking was a great perk.

Stayed in October 2023

The AC in the room wasn’t working well

The location is breathtaking!

Stayed in October 2023

an issue with water pressure for shower

Location right on the lake. The friendliness of the staff, breakfast was good and reasonably priced. Beds were comfortable

Stayed in September 2023

We travelled for the 2nd time to Lago Maggiore, this place is fascinating, pleasant and not too hot in summer time. The location of the hotel is great, next to the promenade and offers a nice lake view. We particularly appreciated their pet friendly policy, almost all guests were accompanied by their fury friends, as we were. Delicious breakfast and friendly staff.

Stayed in August 2023

Do take into account that the building is a bit dated - not that this is bad but maybe not for everyone

The building and location are amazing! We had a nice and spacious room overlooking the lake

Stayed in September 2023

AC was not cooling properly and was noisy. Elevator shaft needs to be cleaned properly. You can see the dark dust flocks through the glass elevator shaft.

Nice location at the lake. Staff is very friendly and helpful. Payed secured car parking available at the hotel. Reservation is needed.

Stayed in September 2023

Some items in the bathroom need fixing or new painting

Car free zone Great view Small size Shower strong and hot Very good breakfast

Stayed in September 2023

Perfect location. Quaint little place with friendly staff.

Stayed in September 2023

Booking.com should instruct the management to review their policy regarding the facilities that the hotel are claiming to provide on their site. The Hotel advertises the rooms as having airconditioning. However, they then put a short sentence in the "Fine Print" section that the A/C is not available after the 31st August. Unfortunately, we missed the fine print. We arrived in the beginning of September and had to spend our stay with a noisy fan humming near our heads to enable us to sleep.

The location is perfect and the room was clean and spacious. The breakfast was good and the staff serving breakfast were particularly nice and helpful

Stayed in September 2023

Everything was really good

Nice place to be, the staff was really nice

Stayed in August 2023

Not much to dislike. If I could wish for one thing, it would be to have a swimmable beach on the lake directly adjacent to the hotel (nearest beach is a 10-15 minute walk from hotel).

Beautiful lakeside location with great views of the lake and mountains from our 4th floor corner room, easy walk along the shore & into town, easy access by car, free nearby parking, easy 1-hour drive to Malpensa airport Extremely helpful, friendly, & courteous staff Very comfortable bed & room + relatively large bathroom compared to everywhere else we stayed in Europe over the prior 3 weeks Scrumptious breakfast served on site

Stayed in August 2023