65 Lionel Street, Birmingham, B3 1JE, United Kingdom
#16 of 72 hotels in Birmingham
Guests' ChoiceBased on 5875 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
8.5
Free WiFi
7.2
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End of dialog contentReviewed: 13 May 2024
Steffan
United KingdomRoom was quite - in contrast other Birmingham City Centre hotels we've stayed in
Stayed in May 2024
Reviewed: 13 May 2024
Afrina
United KingdomThe room size could have been better. For the price we pay it is slightly on the higher side so we were hoping for a bigger space in the room.
The hotel was a good distance from the arena so we were able to rest a little extra, the check in process was really smooth and the toilet is nice. We really appreciate the drink station in the lobby as well as some good readings.
Stayed in March 2024
Reviewed: 13 May 2024
Rhian
United KingdomNo razor available when I asked despite a sign in the bathroom saying just ask reception for one, I was told there’s a Tesco 2 minutes away
Stayed in May 2024
Reviewed: 13 May 2024
Nicola
United KingdomNothing
Central with car parking
Stayed in May 2024
Reviewed: 13 May 2024
Joseph
United KingdomSome staff at breakfast a bit rude
Stayed in May 2024
Reviewed: 13 May 2024
Tania
United KingdomClean and good location
Stayed in May 2024
Reviewed: 13 May 2024
Amanda
United KingdomWas given the option to check in early but when arrived we had to wait around
Location was brilliant, breakfast was amazing!
Stayed in May 2024
Reviewed: 12 May 2024
Rose
United KingdomThe breakfast was good but the beans had ran out and also the Nutella for the pancake machine had ran out, and my daughter gave up waiting for the new one to come out as took so long. Also had to move dirty dishes of the table to sit down.
Great location, room very clean and comfortable, staff helpful and happy. Free tea, hot chocolate, water and coffee was free was a bonus
Stayed in May 2024
Reviewed: 12 May 2024
Harrison
United KingdomPoor WiFi. (My teenage daughters complaint!)
Room was clean and comfortable. Quiet. Breakfast was good - plenty to choose from.
Stayed in May 2024
Reviewed: 12 May 2024
Chlosaphina
United KingdomWe could have done with more or bigger towels in the room but I'm sure they'd have given us more if we'd asked. There was a complimentary curly wurly on the bed which is a nice touch unless you're vegan 🤣
Clean, comfortable room with desk and coffee facilities. The bathroom was clean and a fine size. Free coffee machine in lobby. Staff were super kind and readily available. The room wasn't huge but exactly what I was expecting for the price.
Stayed in May 2024
Reviewed: 11 May 2024
Helen
United KingdomNothing - all good
Excellent, friendly staff and so clean and well located.
Stayed in May 2024
Reviewed: 11 May 2024
Tina
United KingdomPillows
Room was big enough Breakfast and location was excellent
Stayed in May 2024
Reviewed: 10 May 2024
Ben
United KingdomSlightly damp smell. Bathroom needs an extractor fan
Good value for money, comfortable
Stayed in May 2024
Reviewed: 10 May 2024
Sandra
United KingdomRooms were very dim no view from windows
ALL of the staff we met were very helpful and a credit to the hotel.
Stayed in May 2024
Reviewed: 9 May 2024
Neil
United KingdomN/A
Convenient for the Utilita arena
Stayed in May 2024
Reviewed: 9 May 2024
Michael
United KingdomVery centrally located but on a quiet street. A short walk to both the jewellery quarter and the town centre. Ideal place to have a quiet night before the Brum half marathon - have stayed in other central hotels that are much noisier.
Stayed in May 2024
Reviewed: 9 May 2024
Abi
United KingdomGreat location v handy
Stayed in May 2024
Reviewed: 9 May 2024
Paul
United KingdomBed a little lumpy feeling, but then I camp a lot so that didn't bother me too much.
Location was good, breakfast was superb. Nice room, clean, good size. Lovely bathroom.
Stayed in May 2024
Reviewed: 9 May 2024
Kerrie
United KingdomThe only small thing was that it was quite cold in my room even though it said the heat was on. I'm sure the staff would have addressed this if I brought it to their attention so it's not a complaint, just a mention that it was pretty cold.
The room was clean, well designed, and a great price. The staff were all great. I would happily stay here again. The free tea and coffee in the lobby was a nice bonus.
Stayed in May 2024
Reviewed: 9 May 2024
Claire
United KingdomThe location was fantastic, especially as we were visiting the Birmingham Rep and civic centre / old business district. The room was excellent value for money, and there was a huge choice at the (very well priced) buffet breakfast. It was a nice touch to have complementary teas & coffees for guests. We parked for £15 in the car park behind the hotel, which has spaces set aside for guests, and access to the hotel directly from the car park.
Stayed in May 2024
Reviewed: 9 May 2024
Elizabeth
United KingdomNothing
Great location, nice room with a complimentary curly wurly! Powerful shower with a detachable spray.
Stayed in May 2024
Reviewed: 8 May 2024
Zaher
United KingdomPrice on high side
Clean , central to amenities
Stayed in May 2024
Reviewed: 8 May 2024
Bernd
GermanyWe had a problem in the bathroom, water oozed out from under the toilet or the shower and therefore the floor was constantly wet. The little complementary breakfast made the stay even more pleasant in the past, a pity that's gone.
I looks like the hotel has been renovated, the rooms looked better than in the past.
Stayed in May 2024
Reviewed: 8 May 2024
James
United KingdomThe breakfast didn't have as many vegan options as I would have liked, or have any milk alternatives out for use.
The staff at the hotel were incredibly friendly and helpful. Kudos to them!
Stayed in April 2024
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