Nothing really. I knew what I was expecting.

So, there are loads of bad reviews about this place so I went in eyes wide open. The hotel is a long established hotel. And yes, cash needs to be invested to bring it up to date. The room was tired looking, but it was clean, comfortable cozy and had all I needed to put my head down for the night. Plus a most stunning view from the room. I chose to stay here over another hotel with my group of friends I was travelling with that Iv stayed in before. The other location there was no way I was spending £100 for a single room very tired and dated. Over breakfast my friends and I compared rooms and I lucked out over all their stays in the Royal across the bay. In my room, everything was functional and the staff are amazing and super friendly.

Stayed in August 2023

No elevator and very small t.v.

Close to the centre of town. Friendly staff. Quaint establishment. Breakfast was braw!

Stayed in July 2023

Hotel is quite dated and our rooms were small, but ok for 1 night as we were catching a ferry the next day.

The breakfast order was taken on arrival to the hotel, cooked to order and waitress served. Although full breakfast doesn't contain baked beans, mushrooms or hash.browns/potato cakes.. Being a coeliac I could only have bacon, egg, tomato and GF toast. It was cooked beautifully and the bacon was lovely and thick. The staff were very friendly and even brought our dog a sausage on his very own plate.

Stayed in August 2023

Hotel needs to be updated

Location is excellent with beautiful views over the bay

Stayed in August 2023

The room and decor was very dated. The hotel is rather run down. Needs some TLC to bring it back to an acceptable level for paying customers. In addition to this a breakfast was not included with the price I paid. Yes I could have paid an additional cost for breakfast, however, this was not clear when I booked.

The location was nice. It was on the sea front

Stayed in July 2023

Beds

Location

Stayed in July 2023

Great people - nice room with view

Stayed in June 2023

Location and view were fabulous.Friendly and helpful staff. Reasonably priced snacks .

Stayed in July 2023

Convenience

Stayed in July 2023

Bit pricey breakfast could be bigger

Location

Stayed in June 2023

The whole place needs a makeover, plus the stairs are steep for any one with mobility problems, can't get WiFi in rooms

The location was good, breakfast was excellent and our room had a great view. The staff were friendly and helpful

Stayed in July 2023

Beds

Location

Stayed in July 2023

Hotel needs a massive renovation and upgrade to current age standards. Looks as it it has not been renovated since it was build, many years ago.

The staff was nice and welcoming.

Stayed in July 2023

The hotel is so old fashioned and tired

Location is excellent and we had a room with amazing views.

Stayed in June 2023

Bed and showers

Location and staff

Stayed in July 2023

The building is really old, and it would take a fortune to bring up to modern times. The furniture very dated. Old sink taps that don’t work well. Decoration very poor.

The staff were lovely. All very helpful. The breakfast was exactly what was ordered, very well cooked . The bedding was clean and also plenty of clean towels. All the staff appeared to be working hard.

Stayed in July 2023

The property exterior was a bit run down and corridors and room doors looked a bit tired.

Great view from the hotel bar, v friendly helpful staff. Food and drink v good value for money. Room was comfortable and shower was good and reliable

Stayed in July 2023

Decor

Spectacular views friendly staff rooms very dated but clean would definitely stay again

Stayed in July 2023

Bed extremely hard - previous guests clothes in cupboard - but host was clear - no frills. Breakfast was great - staff very pleasant and friendly. Great location - easy to walk into town.

Stayed in May 2023

Knew it was old but was very disappointed the condition of carpets and unkempt decor. Our room No 12 was above boiler room and very small I would say a health hazard. Bathroom was badly in need of refurbishment basin taps were hard to manage, dull lighting and floor and toilet looked as if they were not cleaned properly. Didn't expect hotel to be 5 star but would find it hard to give it 2 stars. Sorry didn't take photos. I would have complained but my husband said we wouldn't return or recommend to anyone. Got same response from couple of guests we spoke to felt the same as us.

Reception on arrival covered all necessary points Staff were lovely and very helpful breakfast was good and served promptly. Very friendly staff.

Stayed in July 2023

Very dated and needs bringing up to date. Breakfast routine is out dated and a remnant of Covid. Move on

Location was good and a nice stroll to town

Stayed in July 2023

A bit tired, needs revamped, having to put deposit down for late key

Location was good, staff very friendly, helpful with anything, good company, lovely breakfast

Stayed in July 2023

Beds were a nightmare could feel every spring also stairs were hard to navigate .

Location was great and staff were friendly and welcoming

Stayed in July 2023

The room we had didn't have a view except for the side of a church

The food was OK pub crub comeing out the main door with the view of the water was stunning

Stayed in July 2023

There seemed to be a bit of a mix up about breakfast times one of the nights we stayed. Hotel a bit tired looking and cluttered but thats just personal choice, you could see improvements were in process. But a great two days there.

Fabulous view from our room, friendly staff, lovely breakfast and comfortable bed. Nice and clean, Nice lounge area on entrance.

Stayed in June 2023