We didn't have hot water... I was told after 6 minutes the hot water starts to come out but I don't like waist too much water...

The location of the hotel is in the middle of Mardin. The staff was always very helpful and kind. The room was always warm and comfy.

Stayed in February 2024

I stayed at the hotel for couple days in January. Hotel has perfect location in the heart of Old Mardin. All famoust place are very near - 5min. The staff is was very friendly and helpful. Room comfortable and clean, bedsheets uswell. The air condition made the room warm to sleep

Stayed in January 2024

Hotel rooms seemingly need some restoration and renovation. And considering rooms being similar to cave, air conditioning is not very well.

Location wise, it is one of the best hotels in the region. It is close to the main street, shops, restaurants and to other historic places. Hotel has nice view of the valley. People at reception are very helpful. All rooms are independent and access to the rooms are from open air hall. Different atmosphere..

Stayed in November 2023

Not the hotel's fault, but it is virtually impossible to park nearby. In a town like Mardin, which is built on the mountain, this means a lot of walking and climbing...

It's perfectly located in the heart of the former Christian old town, just above the main street, half a minute's walk from the town centre.

Stayed in September 2023

Even though it was an expensive stay, breakfast was way below our expectations and taking a shower was quite unpleasant.

Location was great!

Stayed in June 2023

We didn't like the bathroom. Many things to change. First, it was too small. It was easy to hit your head on the hot water heater (I hit myself). Electric instalation of this heater was deficient, and therefore dangerous. The ceiling needs to be painted.

Excellent location. Beautiful hotel. The staff, mainly Şeyhmus and Ismail, were great, very kind, smiling all the time, always willing to help. Thanks to you both. Breakfast was good.

Stayed in May 2023

Perfect position in the tourist part of Mardin with great views from the terraces and a very nice common room. OK breakfast, helpful staff. Recommended. Try the wine cave next door: charming owner, Nouri

Stayed in May 2023

The bathroom was constantly damp because the vent fan didn't work.

The staff were friendly and very helpful. The location was great, walking distance to the main square. The hotel itself was beautiful and interesting.

Stayed in April 2023

bathroom

Location,staff and the designer of the hotel

Stayed in December 2022

same breakfast everyday, no facilities for food drink or rest unless you were in your room or outside with smokers.

wonderful ancient building. helpful staff, no problem to change my room to a downstairs room when my walking stick was spotted. central to Mardin old district

Stayed in October 2022

My room had no window.

Overall it is a beautiful hotel with beautiful terraces and really nice staff. It was clean and the breakfast was good. But depending on the room you have the experience changes a lot. Some rooms are deep into the stone and have no window at all - which of course is due to the old building and the style of being carved into the stone. Just make sure you have a window in your room, then your stay will be nice.

Stayed in October 2022

When they built a bathroom inside the room, it made the room less spacy. Also, the bathroom was not compatible with the great architecture of the building. I was told that the room which I stayed was an economy room; however I paid much less for the better rooms during the same vacation in the other cities. My bed was not made during my staying.

I liked the friendly staff who was eager to help. They helped me to build an itinerary (my compliments to Veysi) for the sightseeing of the beautiful city of Mardin ( I stayed 3 nights but I could use more time because there were a lot of things to see). I also liked staying in this historical stone building which was built hundreds of years ago. The place was centrally located (in the hearth of the old town) and it was quick to reach from the airport. There were plenty of restaurants and shops around the hotel.

Stayed in October 2022

Everything was fine

Perfect location

Stayed in October 2022

cleaning

location

Stayed in October 2022

Good location, helpful staff. Good airco:)

Stayed in September 2022

The bathroom was a bit small.

Perfect location and amazing palace and terrace! Tasty breakfast (buffet) and kind staff.

Stayed in September 2022

Nothing

Great location with an amazing view over the Mesopotamian Plains from the terrace. Friendly staff, good breakfast.

Stayed in September 2022

The breakfast was pretty basic, but nice! Due to the historical architecture air circulation is not easy in the rooms. AC is great and works really good. There wasn't paid too much attention in the bath room design. There was not too much storage place in the room.

The staff was very friendly and helpful. The building and the rooms were very authentic! The bed was super comfortable. The location is very much central. In case you arrive with a car, make sure to ask the hotel first for a parking area because Mardin can get confusing with traffic!

Stayed in August 2022

bathroom was subpar and needed maintenance wall plugs were loose. Room WiFi was patchy at best

great location/ stunning setting

Stayed in August 2022

Poor breakfast

Friendly place with a great location. Rooms are small but clean and cozy

Stayed in August 2022

Ventilation was missing and bathroom was very small, but its not surprising as this is very old restored buildings.

Wonderful view, beautiful building and perfect location

Stayed in July 2022

I have been given unbelievable spacious room. Nice sleep during summer.

Stayed in July 2022

Wi-Fi connection very poor

Beautiful hotel with the best location in Mardin.

Stayed in June 2022

The room is a but humid and smelled like cigarettes. We couldn’t have a beer in the terrace upstairs. We understood it was the hotel policy but it should say it somewhere given that bars offer alcohol in Mardin.

Large room and good location. Breakfast ok. Great view!

Stayed in June 2022