Orta Mah. Kaptan-i Derya Cad. No:37 Kartal, Kartal, 34880 Istanbul, Turkey
#1067 of 2,492 hotels in Istanbul
Guests' ChoiceBased on 155 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
7.5
Facilities
8.4
Staff
8.7
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Romano'
Italyno restaurant in teh surroundings, hotel restaurant food just average,
nice place, nice room, great gym, good breakfast
Stayed in May 2024
Reviewed: 12 December 2023
Mahmood
United KingdomEverything it’s fine class
Stayed in December 2023
Reviewed: 26 November 2023
Jeremy
FranceBreakfast which is not that various and average. Missing a support to put the luggage in the rooms.
Cleaniless and confort of the rooms.
Stayed in November 2023
Reviewed: 8 October 2023
Juergen
AustriaThe sourounding area is awfull, Construction works nearby, view on the motorway with lots of noise when opening the window. breakfast variety for non turkish people limited.
big spacious rooms and well equiped. The hotel was perfect for our business meetings close by but i would not go there as a tourist.
Stayed in October 2023
Reviewed: 26 June 2023
Mohammad
SwedenThe bathroom of our room could use a deep cleaning and maintenance. Some of the facets were old and a bit wobbly. But they still worked.
Decent hotel, we stayed only one night, nothing super special. Breakfast was good 👍
Stayed in June 2023
Reviewed: 22 February 2023
Yury
GermanyThe assortment of breakfast was not really as good as it should be for a 5-star hotel. A simple cappuccino was not available. The shower hose and showerhead were leaking a lot - those things should be checked and fixed before guests check into a 5-star hotel.
Stayed in February 2023
Reviewed: 25 December 2022
Nino
Georgiaroom need a renovation- not looks like a 5 star hotel , the breakfast- despite a very lot of variety was very untasty and and not good quality- the quantity don'ts mean a quality- we were very wonder of that because the evening meal in the hotel restaurant was tasty
Staff very polite, ready to help, lobby was ok for 5 star hotel, have had a evening meal - was very tasty, if you have the overnight stop via Sabiha Gokcen -it will be a very good choice, during the daytime you can visit nearest shopping center - but if you woude like explore an old town it very fare from the hotel
Stayed in December 2022
Reviewed: 11 December 2022
Tihomir
BulgariaThe rooms are no longer that fresh and crisp as in a new hotel. Not sure how long ago it was opened but it might need some refreshments.
It is a well built, high class hotel with all necessary amenities, especially for business travels.
Stayed in November 2022
Reviewed: 10 November 2022
Юлия
Russiamy card was constantly demagnetized
good hotel
Stayed in October 2022
Reviewed: 4 November 2022
Branko
Bosnia and HerzegovinaThere is noise from construction site nearby in the morning
We were given a free upgrade, huge bathroom, welcoming staff
Stayed in November 2022
Reviewed: 16 October 2022
Leonid
RussiaMy room has a nice view but windows were dirty. The only thing is not clean in the hotel are windows. Location is to far from center, but it's not guilt of hotel.
Romms, facility, staff.
Stayed in October 2022
Reviewed: 30 August 2022
Oday
Saudi ArabiaThe parking elevator in very bad situation
Room size, air conditioning and free parking
Stayed in August 2022
Reviewed: 20 August 2022
Farzan
FinlandThe dog were always lying in hotel entrance and they smelled very bad and it is terrible for a hotel. it’s better to take the dogs somewhere else. Hotel was not like the pictures in Booking.com but not so bad
perfect break fast. old but clean
Stayed in August 2022
Reviewed: 7 August 2022
Andrew
RussiaIt’s location is far from city attractions. It takes around 15-20 minutes to get to subway. But if you just want to stay away from crowds or prefer to use taxi, the place is great.
Very nice hotel, has Hamam & swimming pool in it, so as restaurant. Rooms are stylish & comfortable. Attentive personnel.
Stayed in July 2022
Reviewed: 3 August 2022
Anas
Saudi ArabiaNothing , it’s perfect at all
Every thing was good
Stayed in July 2022
Reviewed: 25 July 2022
Kamel
QatarLocation if far from evey thing, not suitable for family vacations.
Nice helpful staff Clean rooms Excellent service.
Stayed in July 2022
Reviewed: 17 July 2022
Monther
JordanAir-conditioned is very bad
Comfortable beds, good breakfast
Stayed in July 2022
Reviewed: 13 July 2022
Muhammad
Iraqbreakfast
everything were ok .. but should care about breakfast.. because no one tell you about breakfast.. but when you eat after that will take money you ..
Stayed in July 2022
Reviewed: 13 June 2022
Haya
SwedenThe 4th floor was a non-smoking area but it smelled smoke in the room and on the floor
Staff, facilities, breakfast, service and helpfulness! Almost everything!
Stayed in June 2022
Reviewed: 7 June 2022
Müller
Switzerlandtop amenities, top service from the employees and incredible sports place
Stayed in June 2022
Reviewed: 10 May 2022
Plamen
United KingdomClean, Fantastic Breakfast, Good business hotel
Stayed in March 2022
Reviewed: 4 April 2022
Laurens
NetherlandsThe rooms were very clean and spacious. Food and service was great. I was helped tremendously by the Guest Relations with a special diet and general support with finding my way around. Level of English of the staff is not always great but for me this was compensated by Guest Relations.
Stayed in March 2022
Reviewed: 19 March 2022
Iryna
BelarusThe management and stuff were great, extremely helpful and polite. We askes and they easily make special dicious for our small kid. Everything was on the highest level.
Stayed in March 2022
Reviewed: 9 February 2022
Rafid
IraqYou sent email to confirm payment acceptance for early check in. The other hotel far better treatment than yours.
Stayed in February 2022
Blaesheim, France
Stateline, USA
Glen Helen, Australia
León, Mexico
Hof, Iceland
Fátima, Portugal
Bukovel, Ukraine
Bad Kleinkirchheim, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content