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Reviews of Sultan House

Binbirdirek Mah. Dizdariye Çeşme Sk. No.1 Sultanahmet, Fatih, 34400 Istanbul, Turkey

#1932 of 2,478 hotels in Istanbul

Guests' Choice

Review score

Based on 34 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    9.1

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 3 nights
    • Submitted via mobile

    The stairs

    It’s near everything

    Stayed in May 2024

  • Reviewed: 6 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room - Basement
    • Stayed 9 nights

    We got a basement room, and they were fighting some mold down there. Even through the staff were doing their best to clean it off and re-paint everything, it was noticeable. If you are allergic, I would not recommend, otherwise it was OK.

    The staff were really kind and helpful.

    Stayed in October 2023

  • Reviewed: 12 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 6 nights
    • Submitted via mobile

    Some of the beds were too soft for our liking. Sockets were at a distance, away from some of the beds.

    The delux room we had was very spacious. Had a dining table along with 6 chairs. This was a great feature considering I had my children with me so when we brought food back we were able to sit around the table. Location was great, all mosques and amenity was very close by. Bed sheets & towels changed daily. Room was cleaned daily. All staff were very helpful & friendly.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 3 nights

    The apartments were in a different building that does not have a lift. You might want to rethink your choices if you have big pieces of luggage and carrying a toddler. It will be unpleasant. Communication with the person on site is not really that great.

    the room was okay for the price

    Stayed in May 2023

  • Reviewed: 2 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Room and Bath size

    Location, Good Breakfast

    Stayed in June 2023

  • Reviewed: 27 May 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 6 nights

    Overall a good experience - G/F apartment in secure location and remarkably close to key local attractions including Sultanahmet square, the Blue Mosque and Hagia Sophia Grand Mosque. Apartment had two spacious rooms and also comfortable beds. Decor could do with upgrade particularly the flooring and better range of utensils for self catering meals would be useful - although breakfast is also offered at the hotel opposite.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 4 nights

    No elevator in the apartment building. So if you have difficulties to climb stairs, book in the main hotel building (which has elevator)

    Great location. All tourist attractions are on walking distance. Also restaurants and mini market nearby. Hosts Mr. Arif and Mr. Haleen were very helpful.

    Stayed in April 2023

  • Reviewed: 23 December 2022

    8.0
    Mr Arif Erden very helpful & verykind person
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Trash bin in bathroom smell bad,stinky. Hope its wash before guest check in

    Situation in the centre of great location nearby sultanahmet area

    Stayed in December 2022

  • Reviewed: 6 June 2022

    8.0
    very nice stay and helpful staff
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 6 nights
    • Submitted via mobile

    no elevator in our building but others do have.

    very roomy apartment clean and comfy

    Stayed in June 2022

  • Reviewed: 16 August 2021

    7.0
    Fair and as expected
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 15 nights
    • Submitted via mobile

    Can be renovated and replace the furnitures Knowing Sultan Ahmed area and hotels in the area, everyone need to set reasonable expectations.. booking in Sultan Ahmed with reasonable price should expect normal services and room quality Laundry was not as expected and laundry partner destroyed one of my baby dress

    The staff were really supportive.. receptionists.. all of them are professional Location is defiantly super excellent .. close to tram & Restaurants

    Stayed in August 2021

  • Reviewed: 9 January 2024

    4.0
    Would not stay again!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 5 nights
    • Submitted via mobile

    The property stated that we would get a sea view which was not true! The property did not have a lift which meant we had to climb 3 + 1 floors to get to the room which was not good on the third floor. After speaking with manager he stated he couldn’t do anything! The iron board was broken and the fridge was not working and leaking. The boiler was also leaking. The shower head was filthy! The room service was no good at all. The lady would only come and take out the bin and thats all! No tea cups or cutlery! Windows were filthy and not clean.

    Plenty of bath towels.

    Stayed in January 2024

  • Reviewed: 27 October 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Too compact, regular cleaning is not done, most disappointing is there are a few soft drinks given in the hotel room, the staff dod not inform beforehand that they are chargeable. No kitchen facilities in the room or lobby. Not suitable for family at all.

    Close to the tourist attractions.

    Stayed in October 2023

  • Reviewed: 3 August 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Two-Bedroom Apartment - Annex
    • Stayed 1 night

    Bathroom very cramp. one of the AC was not working.

    location is very close to Blue Mosque

    Stayed in July 2023

  • Reviewed: 1 August 2023

    5.0
    It could have been a way better experience the main staff was a little accommodating.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 6 nights
    • Submitted via mobile

    We met three staff members and one of them was not polite or caring at all. One of the children was not feeling well and was feeling cold, asked for an extra blanket, refused completely. The lady who came to clean only emptied the bin and did not change bedsheets or clean the tea area in 5 days. The kettle was broken and was replaced with another old one. The AC broke down and two of us were accommodated in another room mainly because the staff member changed. Rooms in the hotel are in a much better shape than the family rooms. 6 people, one bathroom and the water leaked as well.

    Roof top view and central location.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    Superb!!
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location. Things were addressed almost instantly. Staff was very polite and helpful. The property is located very close to the main attractions in the city and also just about 5 mins walk from the sea side.

    Stayed in June 2023

  • Reviewed: 3 February 2023

    9.0
    Great Holiday & Friendly Staf
    • Leisure trip
    • Group
    • Two-Bedroom Apartment - Annex
    • Stayed 2 nights
    • Submitted via mobile

    None

    My family stay in Sulthan House apartment so we just prepared our breakfast. This property meet my expectations and we will come again for our next visit.

    Stayed in January 2023

  • Reviewed: 9 November 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent staff

    Stayed in November 2021

  • Reviewed: 15 February 2023

    9.0
    friendly staff and manager, always willing to help, Mr Khalil was v cooperative and helpful
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    main door a little loud, but acceptable

    great location,

    Stayed in February 2023

  • Reviewed: 7 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 10 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 2 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Annex
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 3 June 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment - Annex
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment - Annex
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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