Hotel is in a great location, right beside the bazaar. The architecture of the hotel is really good - a very clever reinvention of an old building.

Stayed in May 2024

Nothing!

Great conversion of a large old caravanserai with very atmospheric bedrooms and bathrooms converted from the original sleeping quarters. A huge internal courtyard with plenty of space. Good breakfasts and very helpful staff. Excellent location next to the old Bazaar.

Stayed in May 2024

Need some maintenance, kitchen is not at Gaziantep level, quite difficult to reach by car

Great building in a old caravanseray, there is a parking, staff is nice

Stayed in April 2024

The service. Quite slow, took 30 minutes for a sandwich (I must say it was 11PM). Also, had a problem with the payment, which I did before checking in. The receptionist insisted that wasn't the case and even though I showed the receipt, he tried to charge me again without asking. Checking out the next day, the problem was solved though.

The last time I went to this place was back in 2014. It's in a good location and has a very unique feel. It's clean and the breakfast is tasty.

Stayed in March 2023

The staff was very friendly and every time with a smiley face. The location is great, the heart of Gaziantep.

Stayed in December 2022

staff were very helpful, wonderful ancient building with a fascinating history, could walk easily to everywhere we wanted. fabulous weddings held here.

Stayed in October 2022

the staff is has bad apples. we stayed 2 days. no issues except for a bad neighboor one night. which the reception took care of it as soon as we called them at 4am.

the location is great

Stayed in September 2022

There could have been a gymo

The architecture of the hotel is lovely

Stayed in June 2022

poor facilities bad breakfast

location nice staff environmental

Stayed in December 2021

The air condition

Staff, breakfast and location

Stayed in November 2021

The breakfast was at the minus first floor and very different then the hotel’s environment.

It was very authentic.

Stayed in October 2021

Internet was not very good

Historical palace

Stayed in August 2021

COVID-19 measures where not in place and the staff was not wearing masks and guests, who were walking around on the premises where not asked to wear mask. Therefore, from the COVID-19 perspective, the performance was poor and should be higher with a hotel in that price range and with this name.

Stayed in August 2021

The hotel is very noisy and dated. Breakfast room is quite dirty and the food is not fresh. Staff weren’t welcoming. So nothing ticked the boxes…

Stayed in February 2024

The staff is kind, but they do not speak English. Even the check in or the check out is a challenge. In general, the hotel needs ventilation, especially in some rooms. No occidental dishes or other options for breakfast are available. Thus the buffet consists of local dishes, no black coffee, no fried or scrambled eggs, etc. I asked several times for invoices of the stay and/or restaurant consumptions, but they were not able to send it. It supposes that it is a typical request in any hotel, but not here. Although someone at the front desk said they understood the request and promised to send it by email, they did not.

It seems that the building is historical and well preserved. The parking is ample and it is located just behind the hotel. Despite the rooms needs ventilation, the facilities are clean. The hotel is located near to the Gaziantep Castle and some typical local restaurants.

Stayed in March 2023

Noise. I understand that this is a historical building and you cant cover it with plastic to improve the sound isolation but you can arrange your management rules accordingly. People were allowed to make noise, shout and wake everyone up at late hours Despite calling the reception several times, they did not manage to cut the noise and move the drunk noisy group out of the back yard where all rooms have window. Such property deserve a better management. I dont think it was worth the money.

Location and the building was beautiful. Authentic place

Stayed in December 2022

Breakfast same each day not enough choice no omelette station

Location was good

Stayed in November 2022

Nothing

Everything

Stayed in September 2022

The place is very unique. Very clean and nice. Deffinenty recomend to everyone.

Stayed in July 2022

It was over priced. The price at the reception board was half of what I paid for the room. Floor was damaged. Trip hazard. Broken lights. Broken bed. Restaurant gave me butter knife with my steak meal. Steak was burnt out.

Nothing.

Stayed in May 2022

damp smell in rooms - felt claustrophobic with very little ventilation

Stayed in May 2022

The room smell stinks

nothing

Stayed in February 2022

bad management even more very unprofessional no internet in the room manager and staff refuses any help did not want to change my room they said come to the lobby and your business which was crowded and cold not heated the manager him self was the worst booking again did not help even when massages them

nothing

Stayed in January 2022

Everything was excellent. The breakfast was amazing and the staff was very helpful. The location is incredible and the room had very high standards. The position was comfortable.

Stayed in September 2021