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Reviews of Primero Hotel

Eminsinan Mahellesi Pertev Pasa Sokak No:25 Cemberlitas FATIH, Fatih, 34100 Istanbul, Turkey

#100 of 2,492 hotels in Istanbul

Guests' Choice

Review score

Based on 415 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room A bit on the small size

    Excellent location short walk to main sights of Istanbul. Friendly staff .Good breakfast selection.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Delightful city break with helpful hotel staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The central location is excellent m, close to main tourist sites and bazaar and the staff exceptional. Very helpful and lovely attention to detail - the concierge brought a birthday cake up to my room and I hadn’t even mentioned it was my birthday. Rooms are bijoux city size & luxury, with balcony, modern bathroom and good free WiFi. It’s a quiet street at night so noise is not an issue. They do an excellent healthy breakfast with a lot of choice. Staff, English speaking, were super helpful. Highly recommend

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Writing review for my Mum who stayed in a room we booked for her. Staff were very kind and nothing was too much trouble. Hotel was clean and comfortable.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Basement Economic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were excellent, always available and really helpful. Great location, 10 minute walk from tram and 5 minutes from the Grand Bazaar.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Worth staying at the hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleans and quite close to the Main Street

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Thanks for help Mr Veysel and Yasin ,and good breakfast, clean and near more turistic plăces

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Small closet.

    Amazing, helpful staff. (Thank to Veysel for the birthday cake. :) Very good location (T1 tram, 3 min.) Good breakfast. Very clean.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Service is great. Everything was managed timely and thoroughly Location is great. Walking distance to all the important spots

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Good hotel Thanks Mr Veysel

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Great Service and location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Some parts of the roof top seem old and need to be renewed but overall it is comfortable and great !! I would definitely come back, I enjoyed it.

    The location is great! Just a few minutes from the center and bus station. Staff was very attentive all the time.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Best hotel Thanks Mr Veysel

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 12 nights
    • Submitted via mobile

    The breakfast quality is very low and repetitive and The room was a little small and the walls were thin, the sound could be easily heard.

    From the daily cleanliness of the room and great WiFi. The hotel is located in the best place. Najib is a very good and excellent staff and always guided us.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Will stay here again.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Get comfortable shoes - the hotel is located on the street that goes up and down the hill; there are lots of shoe shops on this street and the deliveries at night may prevent you from sleeping with the open window. Breakfast is the same every day, missed orange juice for breakfast.

    Excellent location and unbelievably attentive service. Veysel exceeded all expectations for good hospitality, and everyone was so friendly and very helpful. Room was clean and quiet. Good breakfast.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    I recommend hotel for good stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Deduction many form my cridet card and not return money till today

    Foods is good and receptionist is good Faisal is a nice person and cooperative

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    I didnt disliked anything.

    Amazing location and brunch was finger licking and a lot of varieties loved it. They given free a upgrade

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Basement Economic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice hotel good location,Thanks Mr Veysel And Necip

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Great stay!
    • Leisure trip
    • People with friends
    • Basement Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are a little too small for my liking but this isn’t uncommon in Istanbul.

    This hotel is a great location just off the main road near the grand bazar and blue mosque so everything is within walking distance. The rooms are quite small with hardly any space to move in if you are staying in the single or double rooms. Customer service was great however and would defo stay here again.

    Stayed in January 2024

  • Reviewed: 1 April 2024

    10
    Super stay, great staff, great location we will definitely return!!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    The Team at the Primero were exceptional. From giving advice on places to eat to organising a fantastic trip on a super motor yacht to watch the sunset over the city!!! I cannot recommend this hotel highly enough. I would have no hesitation in returning. Veysel, Yasin and Najib and the team are running a great hotel.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very well located for all main attractions. The staff were fantastic and could not have done any more.to help us especially as our time in Istanbul was short. We would definitely come back to explore more.of Istanbul and stay at the Primero. I would especially like to thank Yasin who looked after us when we arrived 4 hours before check in having had a night flight into SAW airport. The complimentary tea, coffee and water was very much appreciated. Breakfast at hotel is buffet style, spread great. Also woth noting that its on the edge of the expensive area near main attractions so local food and drink reasonably priced. Possibly the best customer service I've experienced, warm, friendly, knowledgeable and happy to share their pride in this amazing city and country. Our experience in general in Istanbul was that of a very warm friendly and welcoming place. Be careful with Taxi's. Arrange airport transfer with the hotel. And do go on night time boat trip with dinner and entertainment. A great night out and experience of local culture.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great hotel with friendly staff, in a good location. Veysel, Yasin, and Najib thank you for your support. We had a great time, and will visit you again in the future!

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The reception guys are very polite and pleasent ,especially Yarin. Everythig was Great!

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location, 10 minutes walk to the nearest sights. Rooms are not very big, but clean and cozy. Breakfast is delicious, everyone will find something to their liking. Very polite staff. Special thanks to Veysel for organizing present on my birthday

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Veysel was great and did all his best to ensure our stay feel great. Great over all

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Great location, being only a short walk to the major sights. Breakfast was varied and tasty. Room was small but very clean. Staff helped us to get the most from our stay, recommending trips etc. Thanks to Veysel, Yasmin and Najib. Good value and will definitely return.

    Stayed in March 2024

Showing 1 – 25

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