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  5. Reviews of Kumru Hotel

Reviews of Kumru Hotel

Kucuk Aya Sofia Mah. Kardirga Limanı Cad. Yusufaskin Sok. No:6 Sultanahmet, Fatih, 34400 Istanbul, Turkey

#299 of 2,494 hotels in Istanbul

Guests' Choice

Review score

Based on 432 hotel reviews

9.0

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Coffee during breakfast was powder based.

    The receptionist were always kind and accommodating.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect.

    The staff was very helpful and polite.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The thin walls and Seagulls dancing on the roof.

    Location and breakfast!

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very good value for this reasonably priced hotel. Very welcoming staff 😀 and a excellent Turkish breakfast table. Close to the main attractions and restaurants. In a less noisy street with little noise.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    None

    The staff were very accommodating and always happy to help . The breakfast was nice . The location of the hotel it’s perfect and near all the old city attractions.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    10
    Excellent hotel, 10/10!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    No complaints at all. The hotel was top notch.

    This is a 10/10 hotel. Location is perfectly central, rooms were great; large with plenty of natural light. Bathroom was also very large and comfortable. Staff were extremely polite and helpful. Breakfast was also amazing.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Great staff, good value for money.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was ok

    Position of the hotel was very good, and the staff was great, very helpfull with all our needs

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great place to be!, very helpful and nice stuff, felt very comfortable, nice breakfast, clean rooms and good location. Reccomendable!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Perfect service in a good hotel, with wonderful staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Not sure anything could. Some have complained about the noise - we didn't hear anything other than you might expect in an inner-city hotel. I might argue that the patio was small. It didn't matter. All was good.

    Where to start. The hotel was perfectly sited for the four main cultural attractions: the Blue Mosque; the Aya Sofia; the Topkapi Palace; and the Basilica Cistern. There were some fabulous restaurants nearby, including the Lale Sultan on the corner, and the Arch bistro was amazing. But more than that, the staff were just superb. Nothing was too much trouble. Helpful, friendly, and informative.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Great location, amazing staff, well equipped place
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    Amazing, very friendly staff. My mom had bday and they had a surprise cake for her. Great location, good breakfast, I really cannot say anything negative. If we go back to Instanbul, we'll choose this place again,

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights

    very nice, friendly staff

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very delicious breakfast.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The towels and bed sheets were not always 100% clean and we found hair on then after checking in. The walls are quite thin sobyiu could hear everything from the other rooms and from the outside.

    The staff was super friendly both at the reception and the breakfast. It's located in a relatively quiet area but not far away from the main attractions of the old town. The breakfast was great and vegetarian friendly.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    10
    Wonderful, great staff, great location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Exceptionally helpful and friendly staff

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpful staff. Everything was as expected

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Everything was amazing! The staff is so friendly, rooms are clean. But the best thing there is breakfast. I was surprised how many different local food we had on our breakfast and how much tasty it was! I am sure i will be missing it at home

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Pleasant and comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was very small

    Confidently positioned to Istanbuls major sights. The staff were exceptionally helpful, organized tours, transfers to and from the airport. Willing to assist with sightseeing options!

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    This crew od people are the one of the best which my wife and me meet. Everyone are so nice and want help in any moment
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    EVERYTHING!!

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Great stay in Instambul
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We enjoyed a delightful 5-night stay at this small yet excellently located hotel. The personnel was friendly, and the breakfast was satisfying. Overall, a great experience that made our trip memorable.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Very nice and unforgetable.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Unfortunately the neighbors were doing some construction work. They were very very disrespectful with the noise.

    The breakfast was excellent. The personal was very polite and respectful. Very secure area.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    The people behind the reception: Alpay, Sinan and abdurrahman were all 3 really nice. All 3 of them are working at diffe
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing.

    The quality of the service was top-notch. The people that are working there are really nice and they always ask if they can help you with something and if everything is going well.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    great
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Most of all I enjoyed the personnel - very friendly and helpful. The location is also great - close to different attractions. Breakfast was tasty as well :)

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breacfast should be improved.

    So nice a place!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Great hotel in the atmosphere of old Istanbul
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights
    • Submitted via mobile

    A small, one might say “cosmetic” wish... I would replace the light bulbs in the room with “warmer” ones 🙂, that is, with a lower light temperature. According to my feelings, the bulbs are installed with a temperature of 4000K (Cool White or even higher) but I like something like 3000K (Bright White) or less...

    An excellent hotel (considering the location, price and quality for that money) in the very center of old Constantinople/Istanbul. Very close to Hagia Sophia and the Blue Mosque, Topkapi Palace, Basilica Cistern and other ancient iconic places. Just a huge mass of restaurants and cafes within walking distance and for any budget. The staff can recommend some “tested” places. The hotel staff is very responsive. We were on holiday with friends, their hotel was nearby. The hotel staff didn't mind when our friends came to visit us a couple of times for a couple of hours. My recommendation is to take the advice of the hotel representatives and book the airport transfer they provide. You will save a lot of nerves, as the hotel staff understands well how to deliver you to the airport on time, taking into account traffic jams and congestion in Istanbul at different times of the day.

    Stayed in February 2024

Showing 1 – 25

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