Good food, excellent location, nice clean room

Stayed in May 2024

Very nice practical, comfortable room

Great location with 2 nice pools, inside and out

Stayed in March 2024

The size of the hotel is quite small, so there is not that much of activities during the day as waterslides, pool games and sunbathing take place at the same pool. And that's the whole hotel's territory. The sea at the Cleopatra beach is very wavy, so getting into/out of water might be a problem for people with special needs or kids. Should be taken into account. But nothing to do with the hotel.

Well, our stay went amazingly (not a paid comment,but everything was just great XD). At the beginning we had some troubles with booking and payment transactions, but the staff at the front desk was super friendly and helpful, so everything got sorted out :) Thanks a lot for that! The hotel staff was great, the facilities were cleaned regularly, everything was kept nice and neat. Food was very good. The menu planned wisely for a week so it doesn't repeat itself much. There was a wide variety of dishes including meat, fruit and desserts every time and some special/themed foods couple around twice a week. The staff at the bar gets special thanks! Always smiling and friendly, ready to chat or suggest something new. There were some entertainment program as well. Pool games, aqua aerobics, darts, for kids: mini-disco at night and kids club at day. Nothing exceptional, but considering the small size of the hotel area, guys did their best 🙂 Some outdoors sport activities would be amazing though. Waterslides were open like 3 times a day, and that's a lot. The location is nice, everything is nearby. It takes around four minutes to get to the Cleopatra beach through the seaside park/alley. Close to tourist attractions and a small market, also bars and night clubs were quite nearby. All in all, would highly recommend this hotel especially to young adults and couples. Planning to come back next year ❤️

Stayed in July 2023

Good afternoon. Everything was absolutely delightful. Great food, great location of the hotel. Very nice hotel. Everything was super:) Except for one point - the reception staff wanted to dunk us on the first day. We had booked a room in advance. Upon arrival your staff took us to a room that does not correspond at all to the photos on the bookings. Oh, and with two different beds for a couple. It was horrible! When I asked where was the room we had booked, I was immediately told, give me 150 euros. Then we will move. I then had to go to the manager next to the reception and she immediately said something to them, after which they quickly handed over the keys to our room normal! If it wasn't for the past incident, I might have given it a 10/10, but as it is, sorry.

I will like everything except the staff at the front desk who cheat people out of money.

Stayed in July 2023

Some staff members were rude. Asked for toilet roll late at night at reception as the cleaner didn’t give any new products. He seemed not too helpful but got it in the end. Hotel cleaning wasn’t great. They just about re tucked in the sheets and changed towels. Didn’t give us new toilet roll or didn’t sweep or clean anything which was disappointing.

Great location. Right on the beach and didn’t have to take a cab the whole trip. Recently renovated so room was lovely and had a good view of the pool. Food was quite good on some days. Didn’t eat out much as we didn’t need to.

Stayed in July 2023

staff was rude and for a small child there was not much to eat.

location was good close to beach and attractions and price was very reasonable

Stayed in October 2022

Pool was a bit small, limited drinks til hour 23, staff was not happy when we wanted to use the last 15 minutes to get the drinks. The pool man sounded quite high as a kite.

The food was very tasty providing a big variety. Plenty of food, alway enough for every one. Lovely activities provided by the hotel. Very close to all activities in the city - night life, beach, cable to the top of the hill.

Stayed in October 2022

Lack of a table and a chair for work

Excellent

Stayed in June 2022

Nice time!

Stayed in February 2022

I complain everything

I also complain specifically communicated

Stayed in July 2021

———

It was perfect :)

Stayed in June 2023

in the first room the aircon did not work and there wereno curtains on the window. After a lot of discussions with the staff I got a new room. But only the day after and after demanding to talk to the manager In general an ok hotel with very bad staff

the location was good

Stayed in June 2023

not enough pool beds for the amount of guests

location to the beach.

Stayed in July 2022

This review has been hidden because it doesn't meet our guidelines.

Food was very poor, I think reason can be cost saving of raw material, maybe cook was also on holiday. Staf in food restaurant didn't like say nothing, maybe their problem was poor english language. Very haigh volyme music whole day it wasn¨t nice, room was opposite of music speakers. Alsoso I didn't sleep for four nights because there were a crying child in my neighbor room.

Location was good

Stayed in October 2021

I was in this hotel 3rd time but now I was. Very disappointed. Never come back... Thank you!

I was eating my dinner @21:00 and someone staff came to take the clothes of the table ... I told him I am in the middle of my dinner are you for real? He came back later when I was on my fruits he came back and try directly to take the clothes of the table...I took my plate in my hand to no throw up...

Stayed in September 2021

Very strict with them selves staff wearing all the time masks is so hard for them as well.

The best . Friendly staff. Delicious food and always different tips of food and fruits!

Stayed in June 2021

nothing

everything

Stayed in July 2023

There are no comments available for this review

Stayed in March 2024

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Stayed in September 2023

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Stayed in June 2023

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in March 2022