The chap at reception!! The mix of floors of smoking / non smoking — of the 3 wings — 1 should be smoking and the 2 non smoking rooms Location for team into main tourist area is brilliant — only less than 50 meters to Tram station!!! Saves a fortune on taxis and traffic and reduces pollution

The big downside is that the hotel has some floors where smoking rooms are available— why not make 1 block as smoking rooms and the other 2 blocks as no smoking ?? Also at reception there was a gentleman who was so sos o rude and we felt like thieves — I explain we have prepaid the rooms and why he was still asking for Payment — we stood in reception and he realised his error but did not applogises once !! Think the hotel either give him a warning or dismiss him as 2 other guests commented same in the guy Overall — Ergy and Serkan at reception and bell desk were excellent staff !! Breakfast was good and could improve with more choice of local fruits and fresh orange juice

Stayed in May 2024

Got upgrade to a junior suite and was very good except smell of cigarette smoke

The location is v v central and good access to public transport— Breakfast has excellent veg options

Stayed in May 2024

No comment

Very friendly and helpful staff.

Stayed in February 2024

Noise, disturbance from outside may be very close to public road.

Tram stoppage just opposite. They also have us travel card , we uploaded and travelled all through tram except airport transfers. In the same track all the tourist points , Indian restaurants were available. 3 night stay sufficient for Istanbul

Stayed in February 2024

No smoking room but smells like one

Nice location and close to tram station

Stayed in December 2023

this time was a bit too busy, we had a business meeting in the Delta meeting room, the guests were just too loud, but it's not about the hotel of course, just a bad coincidence. overall, everything was ok

location

Stayed in January 2024

The wall between the rooms is thin so you could hear the sounds from next room, the texture of beds and pillows is very bad with noisy sounds when you make movement in it, the stand of TV was little oblique and not straight so uou should tilled your head to watch tv.

Good location infront it tram station, if you like walk the center is not far away. Good cooperation staff.

Stayed in January 2024

Room service is not that good..

Stayed in December 2023

Nothing

Staffs are very helpful. Tq

Stayed in December 2023

drilling and some work was performed during afternoon

location beyond excellent

Stayed in December 2023

- I mentioned that I needed a quiet room, but what I got first was a room on the street and it was noisy, so I complained and I got a room on the poolside which is supposed to be quiet, but guess what, it was a connected room and I was bitterly hearing what is happening on the other room even the night activities and some times the fight between a man and his wife, which was super annoying and I did not complain because I do not want to spend my holiday changing the rooms. - I got some water and some nuts which were outside the bar and I thought they were free to be surprised I have been charged a lot for them :) so be careful.

- The location is so great and handy on the main street close to the tram. - The room is so big and comfortable and has good facilities. - The staff are nice.

Stayed in September 2023

The guests were a nightmare and very poorly controlled and managed, a bit crowded and messy, especially around the pool after midnight, we were offered to stay at the premises waiting for an airport cab, yet they opened sprinkles on us at dawn to push us out!!!! It was unacceptable since we offered to pay to stay for a few hours but they said no need! Won't affect my room review and my overall experience, P.S. Two bottles of water 330ml each were 100 tl 😅 at the bar

Its nice location, nice facilities, nice reception, good overall experience apart from the last minutes.

Stayed in August 2023

Breakfast and less English speaking staff.

it went well but breakfast should have more options and more vegan rest it was good

Stayed in October 2023

The prices of the food and drink were very high.

Facilities were very good and location was also good.

Stayed in October 2023

Just disappointed that we had to pay for mineral water! I've traveled so much all my life to many countries and have stayed at various hotels, yet this was the first time I had to pay for water! All other hotels provided bottled water as compliments, which got refilled/replaced on a daily basis.

Great location, with tram station just across the street as well as easy access to bus stops, a nice big park just around the corner to run/walk in the morning. Clean room, clean bathroom, and comfortable bed.

Stayed in September 2023

No complimentry water in the room even low grade hotels offer it Jacuzzi was faulty stream and shower rooms were filthy and smelly

Ut is in good location

Stayed in October 2023

The bathroom, location and breakfast

The room but not the bathroom

Stayed in October 2023

The gym was closed, swimming pool also, restaurant meals didn’t match the recipes in the menu

fitness area

Stayed in October 2023

The wife sometimes got interrupted. the attitude of 1 or two of the staff, but the majority of the staff were cooperative and professional, and kind. and I didn't like mainly the rules of holiday inn to keep alcohol drinks in the minibar of every room, and the guest has no choice to ask to remove it from his room!!!

The location was excellent, the room was comfortable with moderate size, the beds were very comfortable, the bathroom good, I didn't try the breakfast, the service and menu at the lobby very good.

Stayed in July 2023

Small rooms, relatively costly , away from centre , laundry

Clean, customer service, swimming pool

Stayed in July 2023

bedroom size and bed comfort

location is good but rooms are very small and bed is not comfortable as well other wise the facilities and staff is good

Stayed in July 2023

The pool is always cold!

We travel through Istanbul and this hotel is always the one we choose.

Stayed in June 2023

food was below average.

nice views. well built.

Stayed in May 2023

Not very responsive. Swimming pool closed

Location was amazing.

Stayed in May 2023