Nothing

Friendly staff, beautiful views, balcony, top notch breakfast with many vegetarian options. Excellent location. Will come back!

Stayed in May 2024

Everything was amazing! We were staying with my mum and booked economy room but it was upgraded to room with balcony for free. Stuff was amazing, so nice and friendly. They were helping us throughout our stay at the hotel with any question. The room was clean and there is a restaurant with delicious food. We also got a discount for the first meal. The breakfast was included and it was a big variety of food and drinks.

Stayed in April 2024

Kind Welcome!

Stayed in May 2024

Our stay here was fantastic. The rooms are beautiful and clean. The staff is extremely friendly, you can ask Levent anything, he will be more than pleased to help with directions and transportation. Ramazan put all of our luggage in the room as there is no elevator. We were lucky and even got a free room upgrade! Breakfast was great and dinner, though a bit pricey, was delicious! Really nothing negative to say here, if you stay in sultanahmed, don't hesitate to make this your home base!

Stayed in May 2024

I am a solo traveller and felt I had to work a little bit harder than others to gain attention in the restaurant. Once I was seated at a table at the back of the inside restaurant but they did move me into the garden restaurant when I asked. The second time I was placed in a family room. Couples were served before me even though I arrived after them. The food is excellent and the service for others was very good. Accessibility - there is no lift at the hotel - this is stated clearly when booking. Also, the roads to the attractions are uphill and many are cobbled. It is difficult to walk on pavements and the kerbs can be high. This might be something to consider for mobility issues.

Excellent location to all major attractions (walking distance). Quaint style. Friendly staff. Room was spacious with a good bathroom. Comfy bed, air conditioning and good wifi. Breakfast is included and the restaurant is open until 11 pm.

Stayed in May 2024

The breakfast was lackluster. No fresh freshed juice, and the coffee was all made from instant coffee powder. Minor stuff: Some confusion arose where we were promised an upgrade, but it wasnt actually for us, and was then retracted. The associated leather store was predicatable tourist nonsense, and the bospherus boat tour promoted by the hotel is one of the bad over priced knockoffs , instead of one of the good boat tours.

Extremely well located hotel in the old historic town. Co-located with a great (if quite pricy) restuarant that can serve great versions of the local dishes. The view is also good either to the garden or to to street with a view to the old hippodrome wall.

Stayed in May 2024

In principle, we liked everything, but as they say, there is no limit to perfection.

The staff was very polite and could answer all the questions I liked the hotel. The hotel is quiet, our room faced the street so it was a little noisy The breakfast is very good, although monotonous. Lots of fruits. Very tasty puff pastry The restaurant in the hotel is excellent. But it's quiet expensive.

Stayed in May 2024

The hotel staff, especially Selcuk, were extremely helpful, and we were grateful to Ramazan for carrying our bags up and down the stairs to our garden room. Selcuk explained the benefits of and process for the Istanbulkart, which proved invaluable. The breakfast was excellent. The location was perfect for the sightseeing we wanted to do. The airport transfers were good and worth the 55€. The Garden Restaurant, located in the hotel, was an unexpected bonus - excellent food and exceptional service from Kadir. Friends joined us from England and we had a lovely reunion to celebrate my husband's 80th birthday. Thankyou.

Stayed in May 2024

Very friendly and helpful staff, very good location in a quiet street, outstanding restaurant.

Stayed in May 2024

Nothing.

The property and rooms were clean and all the staff were extremely helpful.

Stayed in May 2024

Bathroom needed some renovation.

Good location, nice restaurant. Very big and beatiful room.

Stayed in May 2024

Area near hotel was very hilly and hard for elderly to get around to attractions.

Good breakfast, good staff service, and great location.

Stayed in May 2024

No

Good location, nice breakfast, friendly staff

Stayed in April 2024

Great breakfast, great location

Stayed in May 2024

We liked the locations and the staff were very helpful. The restaurant inside the hotel had good food.

Stayed in May 2024

Lovely staff, free room upgrade, perfect location. Would happily come back :)

Stayed in May 2024

Towels are bit old, breakfast could be better not much selection, staff in breakfast not really friendly and smiling, my room was clean and no smell but my family room was having a bit smell.

Elvin Russian speaking staff from reception very professional, attentive, approachable, he will not leave you without attention. Rooms are clean, great location, beautiful hotel, reception and lobby staff are very helpful and positive. Especially Ramazan bell boy, he’s very positive, energetic and polite.

Stayed in May 2024

Great location, very friendly staff

Stayed in May 2024

Nice antique property in heart of old city

Stayed in May 2024

Location is awesome, few minutes away from touristic places, with a beautiful garden. Room was very clean, breakfast was delicious. All the staff is very professional and do their best to ensure a great stay for the tourists. I highly recommend it. We will definitely choose the same hotel when we come back to Istanbul.

Stayed in May 2024

It was very convenient to have a good restaurant at the hotel, especially after a long day sight seeing

Stayed in April 2024

Several hours after checking in the hotel, while taking a walk, I fell and broke my ankle. People from the hotel came to my aid and called an ambulance. During the next few days, they were extraordinarily helpful to me and my husband in every way. The facility was wonderful but the staff was superb. I'll be forever grateful and can't praise them enough!

Stayed in May 2024

na

Staff, location, restaurant

Stayed in April 2024

Everything was nice!!!

Stayed in May 2024