Galata Şarap İskelesi Sokak No: 10 Karaköy, Beyoglu, 34425 Istanbul, Turkey
#37 of 2,494 hotels in Istanbul
Guests' ChoiceBased on 303 hotel reviews
9.5Cleanliness
9.6
Comfort
9.7
Location
9.7
Facilities
9.4
Staff
9.8
Value for money
9.2
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Xiao
United StatesI couldn't name a thing here, seriously!
The room was spacious and clean! Location is great! Close to the Galata Tower and Galata Bridge. Close to T1 line, which brings us to the old city very conveniently. Close to the Galataport Promenade. We particularly enjoyed the few busy streets close to it. There are many street vendors and shops there. We had the best fish wraps there, and my wife really loved the stores there. Hotel staff are very friendly and help and accommodating. I had two packages shipped to the hotel. They held the package for me and waited for me to pick up when I checked in. If you need taxi, definitely book through the hotel. Yellow cab taxi drivers tend to rip off tourists. The only time we were NOT ripped off was through the hotel!
Stayed in May 2024
Reviewed: 20 May 2024
Adnan
United Arab Emiratesit was a little noisy at night
People were very kind and friendly
Stayed in May 2024
Reviewed: 19 May 2024
Bedri
AustraliaNone
Everything was fine
Stayed in April 2024
Reviewed: 16 May 2024
Kate
UkraineThe hotel is new and the rooms are big
Stayed in May 2024
Reviewed: 13 May 2024
Maria
BrazilThe staff in the restaurant is amazing ( Mustafa and Iram outstanding) The location is excellent.
Stayed in May 2024
Reviewed: 4 May 2024
Muhammad
South AfricaNothing
Centrally located, close to public transportation. Well maintained, luxurious rooms.
Stayed in May 2024
Reviewed: 3 May 2024
Furqan
United StatesNothing Everything was Perfect
One Of the Best Experience Ever Each and every Stuff was Very Welcoming Every Reception was so helpfull all the time In order to have a perfect day Eat breakfast with Mustafa Mustafa and his Team, Birol and Erum they all make sure you start your Day with happiness and With full stomach will defiantly visit Istanbul just to stay in this hotel
Stayed in April 2024
Reviewed: 30 April 2024
Bernard
FranceAll good
Location is idéal Staff is really great and helpful, with a special thanks to Mustapha
Stayed in April 2024
Reviewed: 25 April 2024
Jean-christophe
United Arab EmiratesAmazing staff and great location. Excellent value for money. The staff are truly exceptional
Stayed in April 2024
Reviewed: 20 April 2024
Mohammad
KuwaitThe windows were not solid sound proof. We could here the cars and bars noise from the outside.
Everything about this property is just amazing. Location, breakfast and staff hospitality.
Stayed in April 2024
Reviewed: 19 April 2024
عبدالعزيز
Saudi ArabiaThe mattress was not very comfortable, and the pillows provided lacked adequate support. These aspects detracted slightly from an otherwise pleasant stay.
My stay at this charming hotel was nothing short of exceptional. Situated in an excellent location. The spacious and well-furnished rooms provided a comfortable retreat, while the breathtaking view of the bay from the restaurant on the top floor added to the overall experience. The staff were incredibly friendly and accommodating, going above and beyond to ensure a memorable stay. Although breakfast was not buffet style, the selection of basic options served at your table was satisfying, and Mustafa, the restaurant manager, was more than willing to cater to any special requests. A heartfelt thank you to everyone involved for making my stay truly enjoyable."
Stayed in April 2024
Reviewed: 17 April 2024
David
United KingdomIt's an exceptional hotel with great staff! We were upgraded on arrival and sent a platter of fruit and a bottle of wine to celebrate our wedding anniversary. It's also a fantastic location to see the sights in the old city or to catch a ferry to the Asia side. A special thanks to Mustafa, Orhan, Iren and the rest of the team.
Stayed in April 2024
Reviewed: 11 April 2024
Jacobus
South AfricaNothing
E verything
Stayed in April 2024
Reviewed: 8 April 2024
Evgeny
Germanya little noisy outside. It would be nice to expand the assortment in the restaurant, it would also be nice to renovate the cafe on the ground floor
the location is excellent, I especially remember the spacious and well-furnished rooms, I also liked the view of the bay from the restaurant on the top floor
Stayed in March 2024
Reviewed: 7 April 2024
Yoon
United StatesThe only reason why I didn’t give it a 10 was because price relative to the view and price of other options near by, but I think we did get much larger space which was great for family.
Very large spacious rooms, very clean and new facilities, great breakfast, extremely convenient location, nice staff
Stayed in March 2024
Reviewed: 3 April 2024
Xlbojana
South AfricaNothing! Everything was perfect.
The location was perfect. Room very clean and very big. The sfaff was very helpful and made sure that they assisted us with transportation recommendation and places to visit. The guys at reception were lovely, throughout our stay. Mustafa made us feel like we were home. Mustafa is very loving and warm.. I can not wait to come back to Turkey and stay at this hotel.
Stayed in April 2024
Reviewed: 2 April 2024
Dorian
NetherlandsThe shower is a bit small
The location is amazing
Stayed in April 2024
Reviewed: 29 March 2024
Leander
BelgiumAmazing location, friendly staff, superb breakfast. Thank you to all staff. Our stay was exceptional.
Stayed in March 2024
Reviewed: 28 March 2024
Berenice
Spain—
Amazing staff and service. Great location
Stayed in March 2024
Reviewed: 12 March 2024
Azizbek
United StatesThe fact that we could not stay longer)))
Very convenient location. Nice boardwalk nearby. Very friendly personnel (especially Mustafa at the breakfast who made our stay even more enjoyable)
Stayed in March 2024
Reviewed: 11 March 2024
Marilenath
CyprusCharming hotel in an excellent location. Walking distance (approx 20min) to both Istiklal & Old Town, very safe and with lots of options for food & drink literary just around the corner! Hotel staff super friendly & helpful with everything. Breakfast not buffet style but with a selection of basic options served at your table instead. Mustafa, the restaurant manager, however will be pleased to cater for any special request. Thank you to everyone :)
Stayed in March 2024
Reviewed: 11 March 2024
Maria
BulgariaPerfect location, very kind people, super clean, amazing view from the rooftop restaurant, where they serve the breakfast. small hotel with many details. If you looking for a luxury accommodation outside of the big chains and hotels - this is a perfect place.
Stayed in March 2024
Reviewed: 8 March 2024
Vaidas
United KingdomSmoking restaurant
Stayed in March 2024
Reviewed: 27 February 2024
Betty
United StatesI recently had the pleasure of staying at a hotel in Turkey from February 22nd to the 26th, and I must say, it was an absolutely delightful experience from start to finish. From the moment we made our booking, the hotel staff reached out to us via WhatsApp, expressing their gratitude for our patronage and offering assistance to make our stay memorable. Their recommendations for local dining and attractions were invaluable, and they even arranged seamless transfers to and from the airport for us. Upon our arrival at Istanbul Airport, communication with the hotel’s front desk was effortless, and their directions to locate our driver were spot-on. The transfer service was impeccable, with a clean vehicle and a courteous, professional driver. The hotel itself exceeded our expectations in every way. Situated in a prime location, it offered easy access to popular landmarks such as the Galata Tower, ferry ports, and tram stations leading to iconic sites like the Hagia Sophia and Blue Mosque. Our room was impeccably clean, and the service provided by the staff specifically Umut and Enes was exceptional throughout our stay. Such kind and warm people! However, the highlight of our experience was undoubtedly the breakfast at La Terrasse, the hotel’s rooftop restaurant. The food was nothing short of amazing, with an impressive spread of delicious dishes to start our day. What truly set this experience apart was the impeccable service provided by Mustafah and Kabir. From the moment we stepped in, they treated us like cherished family members, greeting us with warm smiles and genuine hospitality. Their personalized recommendations ensured that every meal was a delightful culinary journey, leaving us completely satisfied every time. In conclusion, our stay at this hotel was nothing short of exceptional. From the seamless communication and transfers to the luxurious accommodations and unforgettable dining experiences, every aspect of our visit exceeded our expectations.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content