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Reviews of Cebeci Grand Hotel

Cumhuriyet Cad Carsi Mah. Merkez Trabzon, 61040 Trabzon, Turkey

#57 of 131 hotels in Trabzon

Guests' Choice

Review score

Based on 958 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    ფანკრებიდან ისეთი სიცივე შემოდიოდა ოთხ ადამიანზე იყო გათვლილი ოთახი და ოთხივე გავცივდით :))ცუდი ოთახი შეგვხვდა

    It wasclose to the city center

    Stayed in March 2024

  • Reviewed: 27 May 2024

    7.0
    A nice property would recommend
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The front desk was hit & miss, perhaps due limited English speaking skills however some staff were more responsive than others. A special mention to Mr Omar who was very helpful

    The location is very central to meydan square & taxis or public transport vans are also easily accessible. The room was very spacious & bed comfortable. Breakfast had a variety of dishes though some fresh fruit would have been nice.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Exceptional Service and Prime Location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Smoking smell

    When I completed my booking at Cebeci, Mahmoud contacted me to check if I was interested in hiring a car. At that time, I had already booked a car in advance from a company 9 minutes from the airport and paid everything in advance. When I arrived and went to get the car, my credit card did not work due to issue at the company's system and I spent 2 hours trying to find a solution. In the end, it didn’t work. I had one person to contact to get me from there: Mahmoud. He sent his friend Abdullah in less than 10 minutes, who picked us up and dropped us at the hotel. Abdullah arranged a nice new car for us in 20 minutes. He was very nice, respectful, and caring, making us forget the terrible experience with the rental car company. If you want to know someone at Trabzon it would be Abdullah for sure. Mahmoud and Abdullah’s assistance didn't stop there. Throughout our stay, they checked in regularly to ensure everything was going well. They provided us with excellent recommendations for local restaurants and attractions, which truly enhanced our trip. Their exceptional service turned what could have been a stressful situation into a positive experience. Thanks to their help, we were able to enjoy our vacation without further issues. This level of customer care was beyond what we expected and left a lasting impression. We highly recommend Cebeci for their outstanding support and dedication to their clients. Cebeci hotel's location is wonderful, near the shopping streets and everything. The convenience of having restaurants, cafes, and popular attractions within walking distance made our stay even more enjoyable. The hotel itself was clean and comfortable, with friendly staff who were always ready to assist. This prime location allowed us to easily explore the city without the hassle of long commutes, making our trip both relaxing and memorable.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    It was ver comfortable
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Had booked same hotel before

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    A big appreciation to CEBECI and staff Mohamed. And also the driver Abdullah.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights

    Everything was great.

    Our family loved everything. The staff was amazing the location was good. Everthing about the hotel was perfect.They took care of our needs and also arranged cars for us. We wish Mohammed and our guide cum driver Abdullah all the best and hope you continue serving your guests the same like you did for us.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    9.0
    Seaside relaxation
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The receptionist who had very little knowledge of English always was in a bad mood. For every question you ask it's a "i don't know". We get that we need to know Turkish but we don't live in Türkiye. Next time I would come with a good Turkish language knowledge because no one speaks English in the city.

    Rooms were cleaned every day. It was very comfortable. Breakfast had a variety of options to eat from. Overall a really good hotel.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    great location but it can be improved
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    breakfast is very limited options

    the first time I stayed at the hotel was more efficient and successful compare to my second time because the second time I shared same floor with very noise guests

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Got
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothinh

    Very godt

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Great location but don’t be fooled by the pictures on booking. The room was normal at best and is definitely not worth w
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pictures do not match the actual room.

    The location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Staff very helpful and easy to communicate in english.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room very spacious and comfortable

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Ideal for a visit to Trebzonda and Sumela
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 2 nights

    Perfect breakfast. Very good location in the very center. Wi-fi extremely good. The day we arrived, very early, the hotel gave us for free the breakfast. Thank you very much

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    I stongly recommend this hotel.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights

    Breakfast

    Location, service and front office

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    A good option near the center and the sea
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Nice
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - no foot towel available on 2 first nights of my stay - no soap on the first night of my stay - shower heard holder was broken - thought it was a sea view but it was another building view

    The location..easy to walk to everywhere - price is right for the quality - breakfast was great

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    We recently stayed at cebeci in Trabzon and had a wonderful experience. The hotel is perfectly located, making it easy t
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room size is small

    Good location,

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Great hotel
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Towel and duvet ( mattress) should be changed i remember last night it’s very cold and duvet to short ! This my suggestion

    Very good location, clean and comfortable Have good staff and help you if you need visit Uzongle and different places!

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    It's a match to what it costs, but can be improved in some areas.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Only problem I have is with car parking lot, because it's really dense and sometimes person who parks the cars is not carefull with them. Besides, I would suggest to renovate tables in the rooms. Additionally, even though there is heating system, it's a bit cold in the rooms, supposedly due to windows. Breakfast also can be improved quality wise.

    Location is quite good, literally 2 steps away from Trabzon Meydan. Rooms are nice. I stayed in the hotel for 2 times with my family, had booked several rooms for both travels and everytime hotel staff provided me with much bigger rooms. Staff is very welcoming.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    It was good stay
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 8 nights
    • Submitted via mobile

    The room floors could have been cleaned better, but bedibg was good. Staff in reception not very helpfull and kind of rude.

    The location was excelent near abd breakfast was good.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The staff, at least those I was talking to, spoke very basic English. There is no reserved hotel parking - the hotel has a garage, but it is full of rental cars. The beds were pretty hard. Despite the breakfast having many options, the drinks offered were terrible - you could choose between orange juice full of aspartam and water full of chlorine.

    The location is nice, 10 minutes walk to Meydan and maximum half an hour to Ortahisar. The room was nice and clean.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights

    Very thin walls and noisy, should put "quiet hours" so people don't make noise in the middle of the night, add do not disturb signs in the rooms.

    Good location, breakfast with a good view, staff taking care of car parking and overall nice and helpful staff.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No bidet. No view.

    The location was close to the city center. There is a bus and taxi transportation nearby. The lobby area was clean. The staff Mohammed, Mahmood & Abdullah were great. Very good service. The tour to uzangoul was great. The breakfast was good. The room was cleaned during my stay. The weather was cold, but the heater was working. The shower area was good. In general, the room was great for my need. I slept well and enjoyed my stay.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Stay with family
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Best

    Good staff and best brick fast

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The building is old. Sound comes from rooms to other rooms. There is very little variety at breakfast.

    The hotel is located in the city center. We booked in November for February. When they arrived at the hotel, they did not give the room indicated in the Booking. The room was very small and didn't even have a wardrobe. We protested and they changed the room. The staff was friendly, they clean the rooms every day. We didn't like the breakfast.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Location

    Stayed in February 2024

Showing 1 – 25

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