Good location

Location , staff is very helpful and go out off their way to take care of you,

Stayed in May 2024

Non

The staff are very cooperative, especially the reception staff and also I would like to express my thanks to Mr Aladden and miss Mrowa

Stayed in May 2024

The hotel is situated on a slope so it was tiring to walk uphill/downhill, especially for our elderly parents.

Location was good - it was only a 2 minute walk from the metro station. Good breakfast spread. Comfortable rooms. Outstanding service by the hotel staff who were attentive and accommodated to our needs. For example, the staff helped us with bookings of the Turkish night tour, and accommodated to our special requests such as a late check-out. Special thanks to Ismail, Veysel, Alaattin, Murot, Dogon, Sumeyye and Nozor for being so helpful and welcoming.

Stayed in May 2024

The only tiny thing I could say is that if other guests make loud noises next to your room you can basically hear them. I needed to call reception 2 times during the night cause my neighbors were loud but it was basically guests fault, they were laughing and yelling at 2 a.m but the recepcionist on duty also helped me out by calling them and everything worked fine. Staff is really well educated and helpful. They are always there for you!!

Hotel is extremely well located. The facilities are amazing, clean and the staff is really helpful and friendly. Also the food they offer is delicious. The details in the room are a 5 stars hotel. The day we arrived we had a problem with our transfer and the recepcionist on duty (Mr. Veysel) saved us from a nightmare. He immediately arranged a way for us to arrive to the hotel at 1:30 a.m and still took care of our safety and pockets. As soon as we arrived he explained us how the city works and kept asking if we needed any kind of help during our stay. For me, to arrive into a hotel where you feel so well welcomed is one of the most important things while traveling. All the staff: recepcionists, waitresses, housekeeping and bellboys were amazing but definitely I'm very grateful about Veysel's help and kindness. I know he is great at his job cause I saw him working with other guest as much as he worked with me. In general, I will definitely go back to this hotel in case I visit Istanbul again.

Stayed in May 2024

Coffee could have been a bit better at breakfast but otherwise a really good stay.

Clean and comfortable. Good central location. Very helpful staff.

Stayed in May 2024

Worst staff, madame at Aprilis Deluxe who tried to charge us more in the parking than we had negotiated with aprilis gold

Best and very helpful staff: Murat and Veysel Position of the hotel Best and cheapest food in front of the hotel Very clean

Stayed in May 2024

It was close to the main attraction in istanbul and the staff was very polite and amazing Ismile expecially

Stayed in May 2024

Great location, 5 min walking from main attractions, the staff is very friendly and helpful , and the breakfast was very good :)

Stayed in May 2024

The hairdryer wasn’t very powerful

Great hotel, spotlessly clean and the staff were absolutely lovely. Our room was spacious with two false balconies so lots of light and ability to open and let air in. The bed was super kingsize with a firm but comfortable mattress. There is air conditioning/ heating in the room. The area is very quiet after midnight and not too boisterous at any time just a nice hum of voices/occasional vehicles. The bathroom was spotlessly clean and the shower very powerful with a rain and handheld shower head. Housekeeping comes in every day to clean and replace towels etc there is a good quality iron and ironing board available and room service that has food, drinks (including alcohol) and other toiletries, phone chargers etc should you have forgotten anything. The hotel will arrange tours if you would like them - boat trip on the Bosphorus was an enjoyable and a great way to see a macro Istanbul (which is huge btw!). They also arranged transfers from the airport for us - Sabiha Gökçen for €110 return which was cheaper than other options I could see online. The area is a few minutes walk to the tram which takes you all over Istanbul and the Grand Bazaar. It is also easy walking distance you the blue mosque, Hagia Sophia, Sultanahmet Sq, Gulhane Park etc I’d highly recommend the hotel.

Stayed in May 2024

The staff is super nice and helpful, the room is cleanef thoroughly everyday and everything is changed daily, h/24 service at the lobby Honestly, it was wonderful (This is Salma)

Stayed in May 2024

the air conditioner heated but did not cool

Breakfast was tasty, the room was cleaned very well every day, the staff were friendly. Location is great - near to Hagia Sofia; there are also several shops and restaurants. We got welcome drink and bottle of water per person was provided in the room for free every day.

Stayed in May 2024

The steep hilly going to tram and attraction

Love the service❤️ esp the front service Murat, etc

Stayed in April 2024

Very comfortable bed, clean and quiet room (brought ear plugs but did not need to use them), underground parking for a nightly fee at the sister hotel, delicious breakfast, the hotel is very close to the main attractions and means of transportation.

Stayed in April 2024

-

Location is excellent, nice breakfast, room is clean.The Front Office Manager Mr Murat is a great image of this nice hotel. Will return there definitely.

Stayed in April 2024

As the hotel is really close to the center, early on there's a lot of traffic and noise, but nothing the hotel can do about that.

We had a very enjoyable stay in the hotel. All the staff was very friendly and helpful. They even had a birthday Cake for my partner's birthday. The Room was spacious and clean. Breakfast had a lot of options and is pretty good. You can walk to the main sites in Istambul. Everyone on the hotel is really nice, specially Ismail, who even gave us card with discount to come back Next time.

Stayed in April 2024

The hotel was a very good value for money. Rooms are comfortable. Location very central. Staff was extremely helpful, friendly, and service oriented. Murat was great help in advising us on restaurants and tours and arranging everything from our Bosphorus tour to our transportation to the airport. Even though the entire staff was fantastic, I need to single out one more gentleman besides Murat. Unfortunately, I do not remember his name but my friend was asking for a very specific type of Turkish ice cream and where can we get it and he surprised us all and had these ice creams sent to our rooms. On the house. We are all very very happy with our stay. We will come back and recommend to our friends.

Stayed in April 2024

Excellent service! Great advice from the staff and they were very helpfull. Good, solid breakfast and good beds. Special thanks to one staff member from night shift (Neysel sorry if I am wrong in spelling) who made possible for us trying the helva icecream in the middle of the night. I highly reccomend, great value for price and great location.

Stayed in April 2024

At checkout the attendant kindly asked me for the online reservation. As I showed, he took my phone and reviewed the hotel with 10 points.

Good facilities, clean, comfortable, very attentive and helpful staff, short walk away from the main attractions.

Stayed in April 2024

Nothing. Couldn't fault it.

Staff were all excellent and could not have been more helpful. Room was spotlessly clean and comfortable. Location excellent - 5 mins from Grand Bazaar and 10 mins from Blue Mosque. Arranged Taxi transfer from Airport through hotel. Excellent service and vehicle would have been far more expensive to book elsewhere.

Stayed in April 2024

Great location for visiting main tourist attractions, quiet street, very friendly staff.

Stayed in April 2024

No real fault, just a picky eater so for myself and child maybe a few more options at breakfast. But this is not a negative as we always managed to leave breakfast full and ready for a day of walking around Istanbul.

From the first time we entered the hotel, all of the staff we met could not do enough for us. Be it the reception staff to the kitchen to the room cleaner. All are brilliant and friendly. The room was lovely, even with a baby cot we still had plenty of room for 2 large cases and a toddler back carry system. The bed was massive and comfy, the room facilities can't be faulted. The location is ideal, close to very good transport links either up or down the hill. Lots of the main attractions are very close by. Down the hill by the little kids park is lots of local little restaurants that all do great, reasonably priced food. All in all the hotel made our week city break a brilliant week away.

Stayed in March 2024

breakfast was delicious!

Stayed in March 2024

Staff was exceptional

Stayed in March 2024

Nothing.

Everything was excellent.

Stayed in March 2024