Everything. Helena was delightful and daily breakfast great. If you can walk hills, STAY HERE! It is a real gem.

Stayed in May 2024

Great location. Great facilities and wonderful host.

Fabulous property which was a perfect place to explore the Douro valley. The host Helena and her daughter were extremely welcoming. Breakfast each morning was a feast and served by Helena. The property is spacious, very clean and had all the facilities required for the perfect stay including a hot tub, pool table and honesty bar.

Stayed in May 2024

This was a very comfortable, large, and beautiful home with a hot tub and pool table, and nice views from the balconies. Breakfast was also plentiful and nicely presented!

Stayed in May 2024

Helena’s is a very comfortable, well appointed 4 bedroom property, well situated in the town (even though it’s a steep walk uphill). Helena is a wonderful host and very accommodating. She is a pleasure to meet and get to know.

Stayed in March 2024

It was a bit outside the main village so walked up and downhill a lot

Helena was a warm and welcoming host. Despite our language barriers she did all she could to communicate clearly with us. Her breakfast spread was beautiful and delicious. And her home exceeded our expectations

Stayed in March 2024

This is the best place I've stayed anywhere. All of the bedrooms had an ensuite bathroom. The views are amazing. Very large space. Fantastic breakfast. Helena was so kind to us and made an amazing breakfast. I highly recommend it.

Stayed in March 2024

Everything was perfect, nothing negative to report.

Helena was present to welcome us upon our arrival and to give us the keys to the house and show us how everything worked and where to find everything. Helena is such a wonderful person, so kind and helpful. The house is very comfortable and offers plenty of light from the outside. The view to the vines is beautiful. The house is very clean. The pool table was a plus. There is also a jacuzzi but we did not use. We enjoyed the hearty breakfast in the morning. The kitchen is very well equipped for the preparation of other meals. Lots of hot water and very good pressure. There is a dedicated laundry area on the first floor with full size and separate washer and dryer. This is rare in Europe. We also appreciated the bathrobes and slippers. The restaurants and waterfront are 5 minutes down the hill by car. Car parking was easy. We stayed 1 week and we would come back anytime. The house is centrally located to most of the vineyards in the Douro Valley.

Stayed in March 2024

House exceeded our expectations! Helena was very gracious and provided a great breakfast based on our schedule. The house was well appointed, everything you want and expect when traveling, including an extensive honor bar. Highly recommend and hope to come back! Saw many comments about being at top of hill which it is, so having a car was a big plus. Anyone traveling to Douro should expect hills!

Stayed in November 2023

Helena was super friendly, and her home was very clean and nicely decorated. It was large with plenty of space and a lovely family/bonus room on the bottom floor. We had a comfortable family game night downstairs with enough room (and seating) for everyone to spread out. The home is on a steep hill so if you are walking and have a lot of luggage (or are not comfortable with walking up a steep hill), you will probably want to grab a taxi at the train station for the short drive up. That being said, the views from the home are beautiful - looking at the side of a lovely hill with old stone walls. Helena offers wine, beer, and soft drinks in the unit at very reasonable prices - perfect so you don't have to go down the hill and back up for a run to the grocery store. Breakfast was amazing! Helena came over and put out meats, cheeses, breads, pastries, coffee, juices, yogurt, granola, and fruit! It was delicious (and quite filling)! The hot tub is small, so only 2 or 3 at most will fit, and it took about 3 hours for it to heat up to body temp, but we enjoyed a little soak before bed. Overall, a very nice stay and we will definitely be back!

Stayed in November 2023

Incredible home and great location. Helena was such a warm and welcoming hostess. She provided a wonderful breakfast and was more than willing to communicate with us through google translate. We really enjoyed the hot tub, pool table and big screen tv when not out exploring the Douro valley or the great local restaurants. We would highly recommend you stay here when in Pinhão with your family.

Stayed in October 2023

The breakfast was absolutely amazing. Lovely host!

Stayed in September 2023

Nothing - it was all fabulous.

The location was amazing, and the house too.

Stayed in September 2023

The only drawback is the location - if you don't have a car it's a real climb up from the station and taxis are few and the drivers lack any notion of customer service. This is, of course, beyond the control of the hosts.

This is a truly lovely house and in immaculate condition. The welcome given to us after a last minute booking was warm anto d charming. Everything had been thought of - from the well equipped kitchen to the well stocked honesty bar. Breakfast was a real tour de force - and far more than we could eat. A fantastic place to stay in the heart of port wine country - and there was a complimentary carafe to welcome us too!

Stayed in September 2023

Nothing

Amazing house with places to hang out as a large group. Breakfast was great.

Stayed in August 2023

Helena was an excellent and enthusiastic host. Eventhough she doesn't speak English, she makes you feel most welcome. Helena's daughter was of great help with the translation. The apartment is very well maintained, spacious and it was perfect for our family getaway as a family of seven. The apartment offers everything you could possibly need during your stay. The pool table and the jacuzzi were a big success! In the mornings Helena came to prepare a lovely and appetising breakfast. It is located in the pittoresk village of Pinhão with lovely views on the vineyards. We had a wonderful stay!

Stayed in August 2023

Perfect place for up to 8 people. Excellent and comfortable facilities with a very tasty breakfast. Good value. If travelling by train coordinate with Helena to pick you up at the train station

Stayed in August 2023

We loved our recent stay at Helena’s Family House. It was beautiful, clean and spacious with lovely views of the Douro. The outdoor space was also lovely in the evenings. The breakfasts were delicious and the hosts were incredibly kind and helpful. We would not hesitate to stay here again.

Stayed in July 2023

Wonderful spacious house with a fantastic host. We loved Helena, ever smiling and with a very rich breakfast. The house was perfect for a family with teenagers. While the parents visit a quinta, the kids enjoyed the jacuzzi and the pool table. Easy to park the car.

Stayed in July 2023

Nothing to dislike!

Helena is a very kind and helpful host! We arrived early, she made every effort to check us in earlier than planned. So wonderful to wake to an amazing breakfast! The house is perfect, everything we needed and more!

Stayed in July 2023

Everything was perfect.

Helena was an amazing host. She met us and walked us through the house details. The house is beautiful and has everything you need to have a wonderful time. She prepared breakfast for us in the morning with fresh bread, coffee, fruits and pastries. We travel a lot with 2 kids and I can say this was one of the best places we have visited. If you go to this area I cannot recommend this place enough. It is just amazing.

Stayed in June 2023

Nothing.

Helena's home was very comfortable, spotless and lots of amenities. Daughter and mom were exceptionally friendly and helpful. The breakfast was huge and nutrious. Best presentation ever! I would come back anytime.

Stayed in June 2023

Helena was an absolutely wonderful host! Also, many thanks to Daniela for all of her help and suggestions on local attractions! Helena's Family House is truly a home away from home - very clean, comfortable, spacious and in a great location just up the hill from downtown Pinhao. The delicious breakfast served every morning was a delightful perk too!

Stayed in May 2023

Helena is a fantastic and super accommodating host and has a lovely house. very well equipped, clean, with a jacuzzi and pool table. her breakfast is also delicious. highly recommended!

Stayed in February 2023

Helena was welcoming nad friendly. Had a great stay. Provided an amazing breakfast.

Stayed in November 2022