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  5. Reviews of Leonardo Royal Hotel Den Haag Promenade

Reviews of Leonardo Royal Hotel Den Haag Promenade 4 stars

Van Stolkweg 1, 2585 JL The Hague, Netherlands

#22 of 52 hotels in The Hague

Guests' Choice

Review score

Based on 570 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 22 May 2024

    8.0
    Good Choice
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    From the outside the hotel doesnt look that modern.

    Great Breakfast and pretty cool Wellnessarea in the basementfloor.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Corner Suite
    • Stayed 2 nights
    • Submitted via mobile

    The weather

    Very good breakfast

    Stayed in April 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 2 nights

    Comfy bed, hot water, good wifi, really good breakfast, near greenery, the sea and a tram line through the city.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    We had a nice stay. Thank you.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive drinks & parking. Sauna area very small and not that clean. Big road right next to the hotel is very loud so sitting outside is not an option. No supermarket or restaurant near the hotel.

    Hotel is located midway between city and beach. A nice park and tram station are right next to the hotel. Nice gym with free towels/bathrobes etc. Friendly employees. Bike rental available.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some families leave their kids at pool alone, which is a safety and discomfort issue, there should be warnings (visible ones not on the wall, at the pool). Thanks.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Quiet and peaceful stay, a good value for money
    • Business trip
    • Group
    • Comfort Twin Room
    • Stayed 4 nights

    Were were not allowed to check-out early as we had paid in advance

    clean environment Good breafast

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Plus King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and looks

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Comfortable, great amenities and wide selection breakfast
    • Business trip
    • Group
    • Superior Plus King Room
    • Stayed 3 nights

    In the room there was a hand body wash shampoo combo, I would have preferred these to be separate. Especially when it comes to conditioner. They had nice products in the health club though!

    I really enjoyed the personal touch at check in, the room was very comfortable and the breakfast was really nice too. My favorite part for sure was the health club: the pool, sauna, steam room and outdoor area were so nice and relaxing. Highly recommended.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Very good, a little bit overpriced hotel.
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights

    Our room was towards extremely crowded street. The price for the dog and parking too high.

    Very nice stuff, room was clean, very good breakfast, very dog friendly, good location near tram station and park.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Great spa, great staff, big hotel... a few minor hiccups but most rooms would not suffer from surely
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night

    - Shower leaked water all over the floor even though the door was firmly shut - The road outside was quite noisy with the window open. More than half the rooms do not face the road so I would book those next time - No staff at the spa - No food or snacks available out of hours - Powdered milk for the room coffee/tea, I would expect proper milk in a 4star hotel

    + Loved the spa because it had many different types of sauna including an outdoor barell sauna and a very effective steam room + Swimming pool was a good size and depth but lighting a bit dark + Hotel next to a beautiful big park and an easy bike ride for Den Haag centraal + Late checkin after festival at 3am was ok! + You can open the windows ( some modern hotels don't have this 'feature' :/ )

    Stayed in April 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Plus King Room
    • Stayed 2 nights
    • Submitted via mobile

    Too many people in sauna

    Sauna and Pool

    Stayed in January 2024

  • Reviewed: 19 February 2024

    7.0
    Comfortable hotel, nice Spa. The hotel has to improve the professionalism of its staff.
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I had a very bad experience at the bar/restaurant if the hotel. I checked in late (around 21:30) and the restaurant had just closed. At the reception I was advised that an option could be to order some food from outside, so I did. I sat at one table of the bar / restaurant to eat the food I had ordered (sushi), and I ordered (and paid) some wine. The waitress told me very impolitely that I had to move away from the restaurants because it was not allowed, and she did bring back the glass of wine I had ordered and paid! I couldn’t believe that! The manager of the restaurant came right after and explained me the hotel policy in a polite way. Rude waitress , very unprofessional. This cannot fallen in a 4 stars hotel.

    The hotel is fully renovated, room was spacious and comfortable and the Spa area is a plus. Comfortable bed and very clean room.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Top!!
    • Leisure trip
    • Couple
    • Superior Plus King Room
    • Stayed 2 nights
    • Submitted via mobile

    Leo’s burger met royal fries en truffelmayo pff perfectie !!

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Warm welcome, super comfortable room, excellent spa and pool facilities, and delicious food!
    • Leisure trip
    • Couple
    • Corner Suite
    • Stayed 1 night
    • Submitted via mobile

    Good food, good service, great room, good facilities

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    My stay was good I love it and that’s my second time in the hotel I totally recommend it
    • Leisure trip
    • Couple
    • Superior Plus King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was really noisy we could hear the wind blowing the whole night

    The staff of the hotel are so nice 😊

    Stayed in January 2024

  • Reviewed: 12 January 2024

    7.0
    Good location, not the best value for money
    • Leisure trip
    • Couple
    • Superior Plus King Room
    • Stayed 3 nights

    The open-air parking costs 25Euro per day. Apparently, the cost is the same for a garage day in the city center. The room furniture is not functional. For example, there was not a single drawer in the room. The wardrobes do not have shelves, but 2 coat hangers instead. The hotel spa is open for public. We encountered 5 families with small children in the pool. Not really a spa experience. Bathrobes are not offered/nonexistent.

    The hotel is located at the heart of The Hague international zone. Our room had a balcony with a nice view on the park. The breakfast was great. Public transport is easily accessible.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Really lovely experience
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Over 20 euros for parking the vehicle in one day in the car park I think is over the top.

    Very good breakfast with lots of different food choices.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    7.0
    Would stay again as it’s convenient for our location
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was ok but not like it was in past years

    Perfect location for us Staff very friendly

    Stayed in December 2023

  • Reviewed: 29 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    it was cold in the room although the setting was at 25C

    This hotel is like the other 4 star hotels. No special amenities

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Superior Plus King Room
    • Stayed 1 night
    • Submitted via mobile

    attentive and friendly staff. cozy lobby, christmas atmosphere, good spa area

    Stayed in December 2023

  • Reviewed: 19 December 2023

    8.0
    Decent
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Payment to use microwave

    Facilities

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Very happy with the stay.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    To be picky. The price of the car park was a bit steep. However, it was comparable with the prices of other hotel car parks in the city. Our room had only one bed side table for some reason. Also, there was no table on the balcony. But this was rather a minor issue, considering that we ere staying there in November.

    The hotel has a good location. The tram to the city centre stops nearby. We loved the complementary spa and gym. The staff were very friendly. We were allowed to check in early due to availability. The check out time is 12 o'clock, which is great. It gave us enough time to visit The Mauritshuis gallery on the check out day. The reception staff sells day tickets for public transport at no extra cost. We booked a superior double room. The room had a good size, a balcony with a view on the park, a coffee machine and a free safety deposit box. The beds were comfortable. The TV had multi-lingual channels.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    None

    Excellent

    Stayed in November 2023

  • Reviewed: 30 November 2023

    7.0
    Good but not great
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No bathrobes, no proper milk to accompany a nespresso coff in the room. No mini bar. And the room was cold. We could not adjust the heating ourselves. Apparently we had to ask the reception to do it. No info to that effect in the room.

    The room was spacious and clean. Good breakfast.

    Stayed in November 2023

Showing 1 – 25

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