29 Jalan 10/23a Medan Makmur, 53300 Kuala Lumpur, Malaysia
#318 of 493 hotels in Kuala Lumpur
Guests' ChoiceBased on 462 hotel reviews
6.9Cleanliness
7.5
Comfort
7.4
Location
7.3
Facilities
7.2
Staff
7.8
Value for money
7.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Norhayati
Malaysiano extra chair or stool. no trash bin in the room
the room is cozy but a bit small. i have everything but at basic level. good room service
Stayed in May 2024
Reviewed: 9 May 2024
Pirlly
Malaysiaair condition...poor
room is clean..nice
Stayed in May 2024
Reviewed: 8 May 2024
Ismat
MalaysiaParking because my wiper was stolen on the day i check out
Staff
Stayed in May 2024
Reviewed: 5 April 2024
Yusman
MalaysiaNo refrigerator, iron outside room.. So inconvenient.. Asking 2 cards but was rejected.
Room ok, price ok
Stayed in April 2024
Reviewed: 16 March 2024
Muhammad
MalaysiaThe hotel room needs frequent vacuuming and the air conditioner has to be serviced frequently. A bit dusty in the room.
It is located in a good location with accessibilty to shops and restaurants. Cozy and well-decorated. Staffs are helpful.
Stayed in March 2024
Reviewed: 26 February 2024
Vanes
MalaysiaThe hot shower was not working
Stayed in February 2024
Reviewed: 16 January 2024
Pei
MalaysiaROOM OVERRALL OK
Stayed in January 2024
Reviewed: 4 December 2023
Nurul
MalaysiaFloor not clean , hairs everywhere and got stinky socks under my bed . staff does not clean properly
Overall good
Stayed in December 2023
Reviewed: 30 November 2023
Kannan19
MalaysiaAir conditioning in the room was bad. Couldn't sleep well.
Location was nearby
Stayed in November 2023
Reviewed: 28 November 2023
Aidah
MalaysiaRoom not ready when i reached around 4pm
Stayed in November 2023
Reviewed: 5 November 2023
Lubynyy
MalaysiaSo noisy and can’t hear television of next door
Comfortable
Stayed in November 2023
Reviewed: 10 October 2023
Megat
MalaysiaStaff must alert what customer requirements anytime
Never having breakfast
Stayed in October 2023
Reviewed: 1 October 2023
Muhamad
MalaysiaNone
Clean
Stayed in September 2023
Reviewed: 18 September 2023
Janet
MalaysiaParking especially when came back late.
Convenience to get to places i want to go.
Stayed in September 2023
Reviewed: 6 September 2023
Chi
MalaysiaLocation is good
Location is good
Stayed in September 2023
Reviewed: 27 August 2023
Nurus
Malaysiadoor
bed
Stayed in August 2023
Reviewed: 20 August 2023
Guna18
MalaysiaParking
Location,comfort,cleanliness and price
Stayed in August 2023
Reviewed: 14 August 2023
Nur
MalaysiaThe room is not too spacious, and please clean the toilet bowl.
Location, calm at the night, near with setapak central, eateries, room is clean
Stayed in August 2023
Reviewed: 7 August 2023
Fizalzaidil
United KingdomToilet wasnt clean
The price and location. Spacious room
Stayed in July 2023
Reviewed: 14 July 2023
Nur
MalaysiaNo privacy as I can hear other people conversation outside the room and next room
Spacious room
Stayed in June 2023
Reviewed: 12 July 2023
Janetong
MalaysiaParking problem, no hanger for cloths.
Strategic location, easy and friendly,
Stayed in July 2023
Reviewed: 29 June 2023
Kamalia
Malaysiaparking at the hotel very limited
the place is near with restaurant, shopping mall, and groceries mart, good value for money also you can use public transport such as lrt because its nearby with lrt wangsa maju.
Stayed in May 2023
Reviewed: 19 June 2023
Mahsuri
Malaysiahowever it doesn't have its own parking lots, it's very hard to find parking
The room was very pleasant, it was cozy and clean.
Stayed in May 2023
Reviewed: 10 June 2023
Sky
MalaysiaReceivson person need to be more friendly ....
Room cleanse is good ....
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content