The before and after experience. First of all, regarding the parking. We are given only one parking and even that we need to pay RM 10. So, the other cars, we gotta find our own parking spot which can be few metres further. First time experiencing issue with parking. Next, we had an issue with housekeeping, which made our checkout time delayed. Deposit was held by because of 2 towels were missing. Very bad communication between the owner and housekeeping agents. Accusation were made on us without proper checking. We had to spend time to clear it by checking the video details of the room and checking whether there were guests a day earlier or not. Finally because they can't find the proof, the decided to return our deposit.

The room was very comfortable and big.

Stayed in May 2024

1. The place was super comfortable and definitely worth the money. Standard suite was just nice for a family of three. 2. Located right beside Aeon Maluri, Sunway Velocity Mall, Ikea Cheras and in the middle of other KL attraction centres as well. 3. Deposit was RM300 and parking fees was RM10 per day. The deposit might be a lot but as long as you follow the house rules, there shouldn't be any problem and you will get your deposit upon check out...(right away 😬)

Stayed in March 2024

Deposit is to many

Stayed in February 2024

The apartment location is hard to find and access for taxi/grab. Would be nice if they had air purifiers in each room.

The apartment was very spacious and clean, beds and pillows were comfortable.

Stayed in December 2023

Nothing.

I love the swimming pool here and have repeated for many times only for the pool!! Also the location is strategic near to the mall and walking distance.

Stayed in November 2023

-Deposit of RM 600 for 2 suites were rather expensive. -We were only given 1 access card per apartment. Inconvenient for big families. -Laundry racks should be provided to allow families to dry their clothes since we were not allowed to dry them at the balcony. -We were charged RM100 due to some stains on the bed sheets.

Booked 2 3 Room suites apartments for my big family of 15 ppl (including an elderly on wheelchair) -Great location with great view. -Walking distance to Sunway Velocity Mall and other eateries and near to other places of interest such as KLCC & Kidszania. -Availability of convenience store at the ground level in case you need to get some stuff. -Basic facilities were provided especially washing machines which we requested for. -Swimming pool area @ 9th floor was big and spacious, suitable for family gathering. -Good security.

Stayed in December 2023

1. Don't have mirror except in the toilet only 2. The iron is not good enough have been burn by the visitor before us, hope u will change it 3. The dryer is not functioning not hot. kindly to share instructions for guest to use. 4. The sofa bed look like so fragile and could break anytime

The space is big, convinient for us staying there and clean. Comfortable for family also. The air-conditioning work well

Stayed in October 2023

Check in procedure

Cleanliness

Stayed in October 2023

We were there for a funeral. Last minute booking and arriving late. It was stressful to have to arrange for the deposit either thru interbank transfer or paying in cash as no one around. Thank goodness the staff we communicated with over WA was responsive. Tks.

Lovely and well kept apt. Close to where we wanted to be.

Stayed in August 2023

Staff poor interpersonal skills, they need training in public relations.

Great location Great views Lovely rooms

Stayed in August 2023

No toaster. Please get toasters in rooms. Netflix not working on tv. Well I signed it but it said tv needed upgrade. Too many rules at pool about not eating or drinking. Also pool area being cleaned as we were trying to sunbathe. One guy was on the tree behind me snapping off branches. Part of pool taped off as they mopped. This was 2pm in the day. Not relaxing. No music .lack of colour. Very soulless. Also 2 of my family were staying on another floor. Could not access the floor. Had to meet at G. level. Very awkward. Check in slightly chaotic. Please warn on website about having to pay a deposit of RM 300 on check in. Great view from room and good bathroom made my stay comfortable.

Nice room. Good bathroom.

Stayed in August 2023

Bed springs popping through Chevck in and check out was very difficult even though tried to sort through whats app Getting late check out took time to organise tried to chsrge twice. Girl on.reception speaks no english but she is very disorganised and unfriendly

Facilities were good pool was lovely.but felt like being watched by secuity guard when dryimg yourself Handy to 2 malls Good having washer dryer Clean and eberything you need.

Stayed in August 2023

The location is near to the main attractions in KL It also near to a number of shopping malls Very secure place

Stayed in August 2023

Hooks for hanging clothes at bathroom not sufficient.

Near to shopping mall and eating places.

Stayed in July 2023

1) The instruction has to be specific especially during check in process, parking and layout of building. Which I recommend the host to make a pdf file that include proper and specific instructions with pictures as well. 2) You have to pay for parking per day which Rm10. For me, it would be better if you can pay it only once if you stay here for few days. 3) The deposit is quite high for me but luckily their process of refund is good

1) The room facilities is awesome which very comfortable and nice with all equipment that provided. 2) The pool is nice and not much people here, so the ambience of silence is quite needed here. 3) The bed is soft, got cooking place, refrigerator, washing and drying machine as well. 4) Near to Sunway Velocity Mall which only walking distance 5 min, near to MRT and Aeon Mall as well.

Stayed in July 2023

i love the room

Stayed in July 2023

The check-in process was slightly complicated, we need to wait for the staff when we arrive. And there was slight miscommunication during check-in as the staff handed us a room card for a room that had been extended by the previous guest so we almost came to the room that is still occupied. Thankfully the staff realized before we left the reception and after waiting for approx. 15mins we managed to get our room card. Apart from the lingering smell of smoke (from smoking of previous guest) in the room, we enjoyed our stay there.

Great size for a family of four. Apartment facilities are good. The location is also great as you have the shopping mall right across the apartment, so it's easy to buy groceries, bread, or find meals. Overall, we enjoyed our stay there, pretty easy to commute anywhere around the city, plenty of Grab drivers around.

Stayed in June 2023

Nothing at all

The malls was across road, train is 5 mins walk. Easy access and the room was spacious!!

Stayed in June 2023

room fan and air cond not functioning, sofa is not in good condition.. wireless not so stable

near to shopping centre

Stayed in June 2023

im booking for 4 person but only have 1 double bed

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Stayed in May 2023

check out time too early... at least at 12am

location

Stayed in March 2023

There was no sheltered pathway to the mall, so it was a bit of a hassle when it was raining. There should be more frequent checks on the furniture as one of the beds was broken and the kettle was spoilt. However, the team responded quickly and changed it the day after. We also had an unpleasant experience with the security guard of the property, he was very rude to my guests and my family. Might want to work on that issue as these people are the first ones to welcome you to the property.

The living area was spacious for a group. It was near the Sunway Velocity Mall, which has a lot of things and food places. It was clean and comfortable.

Stayed in December 2022

TV can use Tv box...

Very comfortable, have wash machine n dry. I can easy to wash. This point is very good

Stayed in December 2022

nil

The facilities and overall cleanliness.

Stayed in September 2022