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Reviews of Tien Hotel Georgetown 4 stars

348, Chulia Street, Penang, 10200 George Town, Malaysia

#84 of 182 hotels in George Town

Guests' Choice

Review score

Based on 90 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 17 March 2024

    8.0
    Great location and good for small groups.
    • Leisure trip
    • Group
    • Charming King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was great and the communal area was really good.

    Stayed in March 2024

  • Reviewed: 30 December 2023

    8.0
    Comfortable room and great location, do not use the pool!
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 1 night
    • Submitted via mobile

    Must take off shoes at the entrance and door bell to the hotel rings until someone answers the door. Pool is very dirty!

    Location and comfortable room

    Stayed in December 2023

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Cozy Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy at night. Lots of noises in the room between the vents and air conditioning. The staff should be more approachable and offer suggestions/help.

    Great location, very clean and room was fully equipped.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cozy Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No door to the bathroom just a curtain

    Room features, location

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Charming King Room
    • Stayed 1 night
    • Submitted via mobile

    make sure to change the room amenities new. The slippers seemed to be used ,not the new.

    Good location. near love lane ,have small night market and restaurants,bars .

    Stayed in November 2023

  • Reviewed: 25 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Courtyard Suite
    • Stayed 4 nights
    • Submitted via mobile

    Every night you will be hearing music's from the bars nearby or downstairs. There is no kettle in the room, you need to go out to the kitchen area and make ur coffee or tea, a bit of inconvenient. Ironing board and iron is also provided but outside of your room. So u need to take it them when needed.

    The room is large and very comfortable. I love the bathtub, it is huge and they give u 2 bath bomb. The bed is big with comfortable pillows. The hotel itself is situated at a good location with a lot of food around and also easy to get to all the museums. Staff were friendly.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is a bit patchy. Netflix is available but didn’t work (staff came by but couldn’t resolve the connection issue either).

    Tastefully furnished, with common areas to hangout.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Everything is good, like the big mirror in the room.
    • Leisure trip
    • Couple
    • Courtyard Suite
    • Stayed 1 night
    • Submitted via mobile

    The hot water of bath tub is not continuously.

    The room is spacious and clean. There is a living room allow you can eat your take away food here and chitchat.

    Stayed in September 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 3 nights
    • Submitted via mobile

    The aircon was leaking water and my partner and I had to move to another alliance hotel (free of charge at least) but it’s still quite troublesome

    Nice area for resting

    Stayed in October 2023

  • Reviewed: 27 September 2023

    8.0
    Excellent location, cosy place for travellers.
    • Business trip
    • Solo traveller
    • Cozy Queen Room
    • Stayed 2 nights

    The "pool" is the biggest misrepresentation. It is literally a jacuzzi-sized water body, probably only a toddler would deem it a pool. It would also be great if the alfresco dining / work area has plug points.

    Absolutely love the location! It's walking distance to lots of good local eats, and has 24-hour convenience store and ATM just a few steps away. Love that the place is well kept, check-in and check-out was so fuss free.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    7.0
    Good for short stay
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit loud at night, toilet no doors, issues with wifi

    Near city centre, walkable distance to Penang road

    Stayed in September 2023

  • Reviewed: 28 July 2023

    7.0
    Great Hotel!
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi didn't work in our room.

    The location was brilliant and the plunge pool was very welcome after a long day in the sun. Staff were very friendly and the rooms were comfortable.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Courtyard Suite
    • Stayed 2 nights
    • Submitted via mobile

    the room is clean .. and comfortable .. will choose this hotel for next visit ..

    Stayed in July 2023

  • Reviewed: 29 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Courtyard Suite
    • Stayed 1 night

    1. The aircon noise was terrible 2. The security is of a concern as no one is available at night. 3. Cleanliness is ok but can be improved.

    1. The location is ideal right in the center of Georgetown close to eateries and attractions 2. The hotel facilities are homely with ample of freedom accessing to kitchen, dining hall, drinking corner with reasonably good view

    Stayed in May 2023

  • Reviewed: 21 May 2023

    8.0
    Small, comfortable hotel.
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was next to the street and noisy at times.

    Location was handy for the old city. Owner helpful

    Stayed in May 2023

  • Reviewed: 18 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and well presented hotel in central George Town. Staff were great in helping to arrange taxi at early hours of the morning to the airport. Only stayed for 1 night and left early hours of the morning, this is the reason for the 8.

    Stayed in February 2023

  • Reviewed: 14 December 2022

    8.0
    not too bad experience. but there is room for improvement.
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 1 night
    • Submitted via mobile

    1. require to take off our shoes 2. their hotel signage is too small. difficult to find it. 3. toilet seat is spoilt. 4. toilet is too small.

    Near to many eatery.

    Stayed in December 2022

  • Reviewed: 30 September 2022

    9.0
    great stag exploring Penang would stay again!
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 2 nights
    • Submitted via mobile

    a bit noisy until 2am when the bars close but not hotels fault

    great location next to lover lane and bar area, easy to walk to most Georgetown locations and street art.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Charming King Room
    • Stayed 1 night
    • Submitted via mobile

    Room 101 is slightly noisy at night

    Fantastic location in Georgetown.

    Stayed in September 2022

  • Reviewed: 15 September 2022

    8.0
    Boutique hotel
    • Leisure trip
    • Solo traveller
    • Charming King Room
    • Stayed 2 nights
    • Submitted via mobile

    I found the hotel overpriced for the value

    It is in the heart of the center where all the life goes on. The receptionists were very kind amd helpful, show you around the city. The decoration is very nice, rooms and the corridor is pretty,there is coffee in water in kitchen.

    Stayed in September 2022

  • Reviewed: 11 August 2022

    7.0
    Very good location
    • Leisure trip
    • Family with young children
    • Cozy Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No separate bathroom (just a curtain to separate it from the bedroom area), no breakfast option but good local cafes/restaurants, nobody around - no staff except occasionally and never saw any other guests

    Very good location, very pleasant staff, small room but very well organised

    Stayed in August 2022

  • Reviewed: 14 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Charming King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is quite small with just a curtain separating the bathroom and bed.

    Friendly and helpful staff. Location is great.

    Stayed in June 2022

  • Reviewed: 28 June 2022

    9.0
    Very comfortable hotel in a great location
    • Leisure trip
    • Family with young children
    • Charming King Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a rustic hotel in keeping with the surroundings in a superb location for sightseeing and nightlife in the Georgetown historic area. The staff were extremely helpful in providing parking adjacent to the hotel in a cul-de-sac, allowing early check-in at 11am and upgrading our 2 rooms to Courtyard Suites. There was also great coffee facilities and refrigerator in the lobby.

    Stayed in June 2022

  • Reviewed: 20 June 2022

    8.0
    overall comfortable wouldn’t recommend for light sleepers but definitely a place for those who wants to stay near to eat
    • Leisure trip
    • People with friends
    • Charming King Room
    • Stayed 1 night
    • Submitted via mobile

    didn’t expect noise pollution from the streets can be quite high (it was a friday where many are drinking and making loud noises)

    interesting and unique design, clean toilet, shower is good

    Stayed in June 2022

Showing 1 – 25

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