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  5. Reviews of The Majestic Hotel Kuala Lumpur, Autograph Collection

Reviews of The Majestic Hotel Kuala Lumpur, Autograph Collection 5 stars

No.5, Jalan Sultan Hishamuddin, City Centre, 50000 Kuala Lumpur, Malaysia

#34 of 493 hotels in Kuala Lumpur

Guests' Choice

Review score

Based on 2709 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 30 May 2024

    9.0
    Really great hotel. No regrets
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    There aren’t many places to eat cheap nearby.

    Stunning, well appointed, clean and restful.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No pool for kids

    Breakfast

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Relaxing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    Was hoping to have Malaysian dishes on the menu for room service.

    Whole stay went well

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were charged for parking RM15. Even though it’s flat rate but it’s supposed to be free because we stay there Small swimming pool Unable to access the terrace at night as only one entrance at the pool which was closed after 7pm

    Very spacious room and bathroom with bath tub Good dining space and varieties of breakfast spread Near to mall and other attractions

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Great hotel for a short break and to see the sights of KL
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    We walked to and back from the Chinatown area at night. Hardly met anyone and there were no threats. However we chose not to repeat this exercise at night. It was dark and involved passing under flyovers and round the railway station.

    Breakfast wasoutstanding with three distinct stations - eastern, western and a mix. Room was very spacious as we were upgraded to a suite. Bathroom was more than adequate with a very good shower. Views were also excellent. There is a natural colonial charm. The piano bar exemplified this. It was well located and on the relative doorstep of the National Mosque, Chinatown and the Central Market. We also walked to Merdeka Square. Hotel organised very reasonably priced Grab taxis.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    10
    Comfortable stay, value for money!
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night

    Breakfast is very normal.

    The room is very spacious, and I love the bathtub. It fills up quickly and comes with bath salts. I can even watch TV in the bathroom while soaking in the tub. The bed is huge and comfortable, and the WiFi is very fast. The staff is very friendly. When our room wasn't ready at check-in, we waited for 30 minutes, and they offered us a late check-out by an hour, which made for a great customer experience.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    It was a relaxing 2 day 1 night trip.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The location requires transport to the nearest transport nodes.

    The room was spacious and clean. The breakfast spread was great with many options to choose from. The staff are warm and friendly.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking fees of RM15 even as guests of the hotel. Limited TV Channels.

    The room was very comfortable, customer service exceptional and the check in and out was smooth and fast.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Perfect stay!
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Everthing

    Stayed in March 2024

  • Reviewed: 18 May 2024

    9.0
    Excellent service and great view
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The washroom is big but the door is pretty heavy and not convenient to use. Plus, the door is made of clear glass, so a curtain is used to cover it. I'd prefer the usual washroom door setting. The water is provided in reusable glass bottles, understood that it's more eco-friendly, yet as a traveler, normal bottled water is much preferred as it can be taken around.

    The receptionists are very kind and friendly. We were looking for specific goods and they helped us find the shop. Excellent service. The room is spacious and has a great view.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Staff supported my request as much as they can
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff and atomosphere

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Pleasant stay in a beautiful hotel
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    tea was very weak (1 bag in big pot of water), difficult to get attention of service,

    good selection and nice ambient, friendly staff at food stations

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    I didnt get the teddy bear

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The pool is small, sauna n steam room under maintenance

    The property was maintained properly. The breakfast spread was good. The food taste good too. The room is spacious and bed was very comfortable

    Stayed in April 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Slight noise of the train moving. But it still bearable.

    The bed is comfortable, easy access to travel location

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Wonderful stay in a classic hotel. However the New Wing needs a little refreshing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Corridor carpets smell musty

    The staff are very friendly and helpful from the minute we stepped out of the car. At reception we were upgraded to a junior suite even though we arrived before check in time due to early flight arrival

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was upgraded to a suite. Very clean and pleasant stay. Breakfast was good.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    A little gem in Kaula Lumpur
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing, exceptional all around.

    As always this hotel is one of the very best I have stayed in. I have visited 67 countries and the Majestic is certainly up there with the best. The staff so courteous and well trained. Thanks for a wonderful 5 nights

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Amazing service and really clean and nice room.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Expensive buffet/breakfast but expected for the hotel.

    Beautiful hotel and in a great location. Right next to the national mosque of Malaysia which was perfect during Ramadan. The staff were superb as most people in Malaysia. Service was great. The twin room was really nice. Really clean. The bathroom was amazing, defo a highlight. Rooms were cleaned daily which is great. The pool and gym area was basic nothing amazing but I wasnt really fussed. Still worth the money. Buffet was nice but on the expensive side. Same for suhoor breakfast, didn’t think it was amazing but still all good. Great location to get to places!

    Stayed in March 2024

  • Reviewed: 12 May 2024

    9.0
    Wonderful ambience that made our stay in KL
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Beautiful Hotel overall - enjoyed the beautiful old world charm with modern comfort

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Great 5-star experience! HIghly recommended!
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    My only complain is that water leaked from the toilet area to the dry area but that was a small issue. I also didn't really like the smell of the body lotion. There were no electric sockets of USB's near the bedside to charge your phone. And you cannot control the lights from your bedside.

    The room was HUGE. It was very nively decorated. The bed ws sturdy and the pillows extremely soft. The TV had excellent receptiion. The bathroom was nice. The bathroom had a huge bathtub with a TV in front! The AC in the room was also great with it being very cold making it nice to sleep. The breakfast was also amazing with a wide variety of choices. Highly recommended. The porters were extermely helpful in helping me with the luggage and opening the main doors for me. All the staff here were also extremely polite by greeting us with a smile and "Good Morning".

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. All superb

    The ambience and friendly service

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    World-class hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    I did not put 10 because the pool side could have been better (not as majestic as on the pic), and there was no shower in gym area.

    Arriving early in the morning we got an offer to get upgraded to a huge suite immediately available + breakfast for a reasonable price (after short negotiation). The room was huge, very comfy, walking distance from Merdaka place and the National mosquee, the service was top-notch.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    the best place to stay , easy access to everywhere , all staff very friendly and helpful

    Stayed in May 2024

Showing 1 – 25

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