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Reviews of Swiss-Garden Beach Resort, Kuantan 4 stars

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, 26100 Kuantan, Malaysia

#24 of 76 hotels in Kuantan

Guests' Choice

Review score

Based on 2949 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    Fun short trip for relaxation
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony (Renovated Dec 2023)
    • Stayed 3 nights
    • Submitted via mobile

    Pools have no shade. Quite difficult to enjoy on sunny days. Breakfast spread was quite simple; nothing fancy. Breakfast place was quite small; can be very crowded during peak hours and no place to sit. Since lobby is at first floor and parking at ground, always have to walk up the stairs to go up.

    Location, which is quite near of the beach. Views of the hotel and surrounding from the rooms. Availability of kids room to enjoy themself. Pools for adults and kids. Spa and massage facility.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Reasonable stay, the amenities were a somewhat limited, luckily there was a good beach bar next door
    • Leisure trip
    • Couple
    • Deluxe Twin Room (Renovated Dec 2023)
    • Stayed 5 nights

    The corridor was not carpeted and any sounds made echoed quite loudly along the length and consequently could be heard inside the room.

    Check-in was hassle free and we were quickly in our room. The room was, clean and with everything we needed and appeared reasonably new. Nice Balcony and reasonable view from the side of the hotel including partially the sea and beach. The hotel had a good beach front and well appointed pool with Sun shades and loungers with decent mattresses. It appeared to cater seminars and company meeting as well as for parties of all-inclusive international guests who stayed a few days before departing by coach presumably as part of a tour.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (Renovated Dec 2023)
    • Stayed 1 night
    • Submitted via mobile

    The room was newly renovated and comfortable.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    A good vacation
    • Leisure trip
    • Couple
    • Deluxe King Room (Renovated Dec 2023)
    • Stayed 2 nights

    The room my parent stayed was new, they did renovated the hotel and all the rooms are in good condition compared to before when we came last 2 years. The breakfast were ok, if there were more choices it will be good.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Deluxe Sea-Facing King Room (Renovated Dec 2023)
    • Stayed 1 night
    • Submitted via mobile

    It’s amazing place if you bring your kids here. Have swimming pool and beach also. Kids room and very plusere place for me and my family. Sure I’ll repeat again

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Family Room (Renovated Dec 2023)
    • Stayed 2 nights
    • Submitted via mobile

    On the second day of my stay, the electrical system in my room repeatedly malfunctioned, causing the power to trip. I promptly reported the issue to the hotel staff and requested a room change, which they subsequently provided.

    The property is conveniently situated in close proximity to my workplace. The aesthetically pleasing design and the presence of multiple swimming pools were greatly admired by my family. The family room was exceptionally impressive, featuring thoughtful design elements and individual rooms equipped with their own amenities.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    All excellent and value for money.
    • Leisure trip
    • Family with young children
    • Premier Deluxe Sea-Facing King Room (Renovated Dec 2023)
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Pool 💯 room 💯 breakfast 💯

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Overall good stay. A bit pricey in my opinion but overall was good
    • Leisure trip
    • Family with young children
    • Deluxe King Room (Renovated Dec 2023)
    • Stayed 2 nights
    • Submitted via mobile

    Water pressure could be better.

    Rooms were nice and clean. Breakfast buffet was good. Overall facilities were good and near the beach

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe King Room (Renovated Dec 2023)
    • Stayed 2 nights
    • Submitted via mobile

    The staff are friendly and helpful

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room (Renovated Dec 2023)
    • Stayed 1 night
    • Submitted via mobile

    There's no direct exit from the restaurant to the beach have to detour

    Everything

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Exceptional staycation
    • Leisure trip
    • Group
    • Deluxe King Room (Renovated Dec 2023)
    • Stayed 3 nights
    • Submitted via mobile

    Limited selection for breakfast

    Breakfast was very basic and we only had it once and basically went and sourced our own meals. Rooms where large n comfortable- king bed / bathroom very very new and water pressure exceptional. Toiletries were in place. Room overlooked the South China Sea , very relaxing. Pool was clean and glistening- we were the only peeps swimming so that was a bonus. Sun is scorching so bring a hat. Make sure you visit the tourist spots and had some amazing seafood at local warungs.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Deluxe Sea-Facing King Room (Renovated Dec 2023)
    • Stayed 2 nights
    • Submitted via mobile

    Everything is ok and perfect just for the water pressure for the shower...not satisfied when I get bathed, the water is too slow..

    The bed is superb! This new upgrade of furniture and renovation is very satisfying. Will repeat soon and recommended for family staying too...

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    An enjoyable short stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (Renovated Dec 2023)
    • Stayed 1 night
    • Submitted via mobile

    Lack of the entertainment activity

    location

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Perfect getaway
    • Leisure trip
    • Couple
    • Premier Deluxe Sea-Facing King Room (Renovated Dec 2023)
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Located exactly on the beach.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Excellent resort
    • Leisure trip
    • Family with young children
    • Family Room (Renovated Dec 2023)
    • Stayed 2 nights
    • Submitted via mobile

    Have to improve in serving food timing. Breakfast excellent. Had a lunch but have to wait 45min for our meal. Otherwise 10/10.

    Excellent resort and good clean environment. 5star Breakfast.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (Renovated Dec 2023)
    • Stayed 2 nights
    • Submitted via mobile

    The staff very friendly

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Nice Stay
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony (Renovated Dec 2023)
    • Stayed 1 night
    • Submitted via mobile

    Since it's not possible to request for an extra bed in the family room, suggest to have a sofa bed in future as an alternative.

    Awesome room and facilities. Nice pool and nice beach. Very friendly staff and great hospitality.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    It's as a whole excellent
    • Leisure trip
    • Family with young children
    • Premier Deluxe Sea Facing Twin Room (Renovated Dec 2023)
    • Stayed 2 nights

    Price was a bit high

    Breakfast Room

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Recommended specially for families with kids
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony (Renovated Dec 2023)
    • Stayed 4 nights
    • Submitted via mobile

    Beds were not very comfy

    The staff in this hotel are so professional and they are doing all the services quickly The sea view from the room very nice

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great location for family gathering & short gateway.
    • Leisure trip
    • Family with young children
    • Deluxe King Room (Renovated Dec 2023)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet is 'so-so'. Overall was ok

    Spacious room with newly renovated ID

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Decent weekend at the beach with your loved ones.
    • Leisure trip
    • Family with young children
    • Deluxe King Room (Renovated Dec 2023)
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast needs improvement.

    Value for money

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Great for a family beach break. Would go again.
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony (Renovated Dec 2023)
    • Stayed 3 nights
    • Submitted via mobile

    The food was basic. We ordered a pizza at the restaurant and it was just a cooked frozen pizza. Same when I ordered a salad, very basic. Breakfast variety was okay, but some of the food was inedible and covered in ants as it had been left out.

    Location, swim facilities for kids were great. Family rooms were ideal and comfortable.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (Renovated Dec 2023)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We enjoy a lot and very nice resort.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    9.0
    Excellent hotel with great staff
    • Leisure trip
    • Family with young children
    • Premier Deluxe Sea Facing Twin Room (Renovated Dec 2023)
    • Stayed 1 night
    • Submitted via mobile

    Buffet breakfast was not very good

    Newly refurbished

    Stayed in March 2024

Showing 1 – 25

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