2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, 26100 Kuantan, Malaysia
#24 of 76 hotels in Kuantan
Guests' ChoiceBased on 2949 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
7.5
Free WiFi
7.0
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End of dialog contentReviewed: 30 May 2024
Azizul
MalaysiaPools have no shade. Quite difficult to enjoy on sunny days. Breakfast spread was quite simple; nothing fancy. Breakfast place was quite small; can be very crowded during peak hours and no place to sit. Since lobby is at first floor and parking at ground, always have to walk up the stairs to go up.
Location, which is quite near of the beach. Views of the hotel and surrounding from the rooms. Availability of kids room to enjoy themself. Pools for adults and kids. Spa and massage facility.
Stayed in May 2024
Reviewed: 29 May 2024
Phillip
United KingdomThe corridor was not carpeted and any sounds made echoed quite loudly along the length and consequently could be heard inside the room.
Check-in was hassle free and we were quickly in our room. The room was, clean and with everything we needed and appeared reasonably new. Nice Balcony and reasonable view from the side of the hotel including partially the sea and beach. The hotel had a good beach front and well appointed pool with Sun shades and loungers with decent mattresses. It appeared to cater seminars and company meeting as well as for parties of all-inclusive international guests who stayed a few days before departing by coach presumably as part of a tour.
Stayed in May 2024
Reviewed: 21 May 2024
Jasminder
MalaysiaThe room was newly renovated and comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Hidayah
United Arab EmiratesThe room my parent stayed was new, they did renovated the hotel and all the rooms are in good condition compared to before when we came last 2 years. The breakfast were ok, if there were more choices it will be good.
Stayed in May 2024
Reviewed: 20 May 2024
Nurul
MalaysiaIt’s amazing place if you bring your kids here. Have swimming pool and beach also. Kids room and very plusere place for me and my family. Sure I’ll repeat again
Stayed in May 2024
Reviewed: 19 May 2024
Melissa
MalaysiaOn the second day of my stay, the electrical system in my room repeatedly malfunctioned, causing the power to trip. I promptly reported the issue to the hotel staff and requested a room change, which they subsequently provided.
The property is conveniently situated in close proximity to my workplace. The aesthetically pleasing design and the presence of multiple swimming pools were greatly admired by my family. The family room was exceptionally impressive, featuring thoughtful design elements and individual rooms equipped with their own amenities.
Stayed in May 2024
Reviewed: 19 May 2024
Nursyazwin
MalaysiaNil
Pool 💯 room 💯 breakfast 💯
Stayed in May 2024
Reviewed: 16 May 2024
Philip
MalaysiaWater pressure could be better.
Rooms were nice and clean. Breakfast buffet was good. Overall facilities were good and near the beach
Stayed in May 2024
Reviewed: 16 May 2024
Kwon
MalaysiaThe staff are friendly and helpful
Stayed in May 2024
Reviewed: 14 May 2024
Junaidah
SingaporeThere's no direct exit from the restaurant to the beach have to detour
Everything
Stayed in May 2024
Reviewed: 13 May 2024
Kazzmak
AustraliaLimited selection for breakfast
Breakfast was very basic and we only had it once and basically went and sourced our own meals. Rooms where large n comfortable- king bed / bathroom very very new and water pressure exceptional. Toiletries were in place. Room overlooked the South China Sea , very relaxing. Pool was clean and glistening- we were the only peeps swimming so that was a bonus. Sun is scorching so bring a hat. Make sure you visit the tourist spots and had some amazing seafood at local warungs.
Stayed in May 2024
Reviewed: 13 May 2024
Nurulain
MalaysiaEverything is ok and perfect just for the water pressure for the shower...not satisfied when I get bathed, the water is too slow..
The bed is superb! This new upgrade of furniture and renovation is very satisfying. Will repeat soon and recommended for family staying too...
Stayed in May 2024
Reviewed: 5 May 2024
Noor
MalaysiaLack of the entertainment activity
location
Stayed in May 2024
Reviewed: 3 May 2024
Norhisham
MalaysiaNothing
Located exactly on the beach.
Stayed in April 2024
Reviewed: 18 April 2024
Mohan
MalaysiaHave to improve in serving food timing. Breakfast excellent. Had a lunch but have to wait 45min for our meal. Otherwise 10/10.
Excellent resort and good clean environment. 5star Breakfast.
Stayed in April 2024
Reviewed: 17 April 2024
Shah
MalaysiaThe staff very friendly
Stayed in April 2024
Reviewed: 16 April 2024
Romuald
MalaysiaSince it's not possible to request for an extra bed in the family room, suggest to have a sofa bed in future as an alternative.
Awesome room and facilities. Nice pool and nice beach. Very friendly staff and great hospitality.
Stayed in April 2024
Reviewed: 16 April 2024
Mohammed
MalaysiaPrice was a bit high
Breakfast Room
Stayed in April 2024
Reviewed: 16 April 2024
M
United Arab EmiratesBeds were not very comfy
The staff in this hotel are so professional and they are doing all the services quickly The sea view from the room very nice
Stayed in April 2024
Reviewed: 15 April 2024
Mohd
MalaysiaBreakfast buffet is 'so-so'. Overall was ok
Spacious room with newly renovated ID
Stayed in April 2024
Reviewed: 13 April 2024
Azman
MalaysiaBreakfast needs improvement.
Value for money
Stayed in April 2024
Reviewed: 13 April 2024
Lisa
MalaysiaThe food was basic. We ordered a pizza at the restaurant and it was just a cooked frozen pizza. Same when I ordered a salad, very basic. Breakfast variety was okay, but some of the food was inedible and covered in ants as it had been left out.
Location, swim facilities for kids were great. Family rooms were ideal and comfortable.
Stayed in April 2024
Reviewed: 7 April 2024
Dipesh
MalaysiaNothing
We enjoy a lot and very nice resort.
Stayed in March 2024
Reviewed: 6 April 2024
Vijayasundram
MalaysiaBuffet breakfast was not very good
Newly refurbished
Stayed in March 2024
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