noise and lift

location

Stayed in April 2024

Location and space

Stayed in March 2024

There's no daily room service. They provide only once per week for our room. In the middle of our stay, we had no clean towels, no toilet paper. But fortunately they provide us when i asked for extra. In the other hand, the hotel doesn't have local laundry service which means I have to order it on line. I think it is not very convenient for me, especially it took me 2 days for clean clothes. We can't see the whole KLCC tower from rooftop swimming pool, we can only see a part of tower.

The hotel is quite well-located : approx 13min from KLCC by walking. The decoration is very modern and the room is clean.

Stayed in May 2024

In toilet in my room was unpleasant smell of urine.

Excelent localisation, elegant furnitures in room, comfortable bed and the outstanding view at the swimming pool on the top floor.

Stayed in April 2024

Near the central area. Very easy to access shopping facilities and site seeing areas. staffs are very nice always reply with smiles.

Stayed in May 2024

The water was a bit cold for me (during April) so I wasn’t able to use the pool. Nevertheless the views are good. One thing to consider - there is a building between the apartment complex and the Petronas towers and there is no direct view to towers from the pool as shown on the pics.

Very close to Petronas towers. Amazing view from the room and rooftop pool. Fast elevators. Quick check in and also let us to exchange money for the deposit.

Stayed in April 2024

Slow check in

Good location and pool

Stayed in May 2024

I did have a few problems but it could have been fixed if the front staff was trained better.

I stayed here for a whole month and loved the location. The building it self is always clean and rarely loud although busy. If you want somewhere to stay super close to the city this place is great value for money.

Stayed in April 2024

That was very good place. View was absolute amatching, room out side walls are glassthe walls outside the apartment are practically glass. You can watch the views, but even though you are close to everything, you are in a place where you have privacy. You can enjoy yourself

Stayed in March 2024

Had to organise our room being cleaned the day before and had to be in the room when they were cleaning

Really nice room, lovely swimming pool and bar on top floors with great view. Great value for money

Stayed in April 2024

Very noise at night, guests make noise.. Reception desk staff not so friendly. Also horrible smell from the bathroom from sewer drain.

Location alright

Stayed in April 2024

There was no room service so we have to ask to reception for toilet paper, we have no hand towel. The sheets, the windows (from the inside) and the overall cleaning of the studio apartment was really bad we also thought that there was gonna be a washing machine as seen on the pictures but there is no washing machine.

Loved the view, but if you are looking to see the Petronas towers you can barely see them. The gym is really good with an amazing view.

Stayed in March 2024

Nothing

the room is very clean

Stayed in April 2024

Very thin walls, even opening a Zipper and nightly activities from across the hall can be Heard. Better Bring ear plugs

The Pool, the Location

Stayed in April 2024

On my particular room, the washroom sink was clogged

The location, facilities and amenities. The room is clean, complete with what a traveller would need

Stayed in April 2024

My issue was that the blinds were not properly fixed because light kept coming into the room and disturbing my sleep. I recommend the blinds lap each other properly to avoid this or fix the cotton blinds which can properly cover the window area.

I love the location is within walking distance of the malls. The ambiance and facilities were perfect. I love the room, room decor, and all.

Stayed in April 2024

Shower water not warm enough.

The location, convenience to the malls.

Stayed in March 2024

No room cleaning even if staying longer

It felt like home. Shower was great and staff are friendly

Stayed in April 2024

Although in klcc not that close to transport options 18 mi ut walk to metro

Stayed in April 2024

-some rooms have strange smell in the bathroom, I guess it’s a sewage problem -no check in before 15:00 possible

-excellent swimming pool -good price -nice location

Stayed in April 2024

Lighting was not good especially in the bathroom ( couldn’t see well enough to do my makeup!) Kitchen had no plates

Good location Lovely large room and bathroom Staff were helpful

Stayed in April 2024

You aren’t booking with the hotel with these guys, it’s a third party that books and manages some of the rooms. When we first checked in we where put in a room that stunk so badly. They first came and cleaned the toilet and then eventually moved us to a new room. That room is not fit for people to stay in and based on reviews we aren’t the first to think that. They continue to book the room out. The rooms cleanliness is pretty sub par too, they haven’t had a deep clean in a long time. There is no room service at all. So you don’t get fresh towels or fresh sheets etc unless you pay extra. You also need to constantly contact the property if you need toilet paper etc, because you are given the bare minimum. We stayed for a week and ran out of everything. The location isn’t too bad, but there is a busy road you need to cross to get to the main area and it’s always a bit sketchy. Could be an amazing place to stay but staff need to focus more on cleanliness and check the rooms every couple of days to see if they require any refills.

There is a shop down stairs which is very convenient and the view from the pool is really nice. Having a kitchen in the room is always a bonus for us.

Stayed in April 2024

Nothing as such to mention

Location and other shopping options just at the hotel lobby. Nice view with full glass windows of the city.

Stayed in April 2024

Very good Hotel. Recommend it.

Stayed in April 2024