No 36 Menara Santa Jalan Ampang, 50450 Kuala Lumpur, Malaysia
#51 of 493 hotels in Kuala Lumpur
Guests' ChoiceBased on 3303 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
9.0
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 29 May 2024
Eyna
MalaysiaNo
The hotel lobby smells wonderful. It is very comfortable despite the limited space.
Stayed in May 2024
Reviewed: 29 May 2024
Duminda
United KingdomN/A
Location and the swimming pool
Stayed in May 2024
Reviewed: 28 May 2024
Humam
AustraliaThe hotel was clean with good breakfast!
Stayed in May 2024
Reviewed: 27 May 2024
Estelle
IrelandThe room was comfortable, breakfast was very nice and the rooftop pool was pleasant with nice views.
Stayed in May 2024
Reviewed: 27 May 2024
Wooi
MalaysiaBreakfast too clouded and it seem everyday are same varieties so recommend different menu as if stay more than 3 days then you will be bored for the same breakfast
Near to town
Stayed in May 2024
Reviewed: 27 May 2024
Amer
MalaysiaGood
Stayed in May 2024
Reviewed: 26 May 2024
Kenza
FranceToo much people at breakfast You will absolutly need taxi to go somewhere because there is nothing near hotel. Not much help to have a taxi or anything by concierge who is supposed to. I asked to book taxi for airport and he simply Said no. People at desk very Nice no problem apart from that
Nice rooms
Stayed in May 2024
Reviewed: 26 May 2024
Simon
MaldivesThe location of the hotel is great, situated few minutes walk away from the famous Petronas Twin Towers, with a lot of restaurants and shops nearby. My room looked nice, was comfortable with a beautiful landscape view of the horizon. The facility has a gym and a rooftop pool which were neat, in good conditions and always well maintained. Breakfast was tasty with a lot of variety to choose from, thanks to the very good Chefs. The staff are the best part of the hotel for me, they are friendly, warm, and helpful. I'd like to thank all the staff for their care and attention, especially to Mudi from reception who helped with my reservation and smooth check-in, Gilbert from Concierge who gave me all the tips and guides to navigate the city, Alam from Housekeeping for always keeping my room in the best condition, Akeel from Food & Beverage for helping with my meals, and Kamarul from the Sky Lounge for keeping my glass full with a smile and nice chats.
Stayed in May 2024
Reviewed: 26 May 2024
Mugarra
UgandaThe air conditioning too noisy. The hotel can install newer technology
The location is great,it's within minutes of major attractions like KL Tower and the Aquarium
Stayed in May 2024
Reviewed: 25 May 2024
Mauro
ItalyThe air conditioning in the bar of swimming pool
The swimming pool The breakfast
Stayed in April 2024
Reviewed: 25 May 2024
Alexander
AustraliaExcellent Place, Location and most of all Excellent Staff 🙏🙏🙏
Stayed in May 2024
Reviewed: 22 May 2024
Magdalena
IrelandTV
TV should be improved, it was very limited
Stayed in May 2024
Reviewed: 21 May 2024
Evgeny
RussiaIt feels like there is no staff that checks what is finished in buffet. Every breakfast (four days) I had to ask to bring some of the finished food 1-3 times. In one of the days, the egg cook told me they don't cook eggs anymore 30 min before the end of breakfast, so I had to call for manager that they make me eggs. They should manage the breakfast better.
Good hotel, pretty comfortable, reasonable breakfast, nice rooftop area and pool. Close to the center, convenient transport link to the airport. I don't recommend a standard room as it closely views just a wall of the adjacent building. Last time I stayed in superior, it was to a river side.
Stayed in May 2024
Reviewed: 21 May 2024
Rembri
AustraliaNot much
Location is not too crowded and the staff are great. Room is maintained and well look after with our cleaner Ismail!!
Stayed in May 2024
Reviewed: 18 May 2024
Javier
CanadaNot sute What...
The swimming pool close late... around 10:30pm A d the breakfast are good...
Stayed in May 2024
Reviewed: 17 May 2024
Matej
Czech RepublicNothing
Location in centre with view on Petronas Towers from roof pool. Helpfull personnel (Ridwan / Mugie. Good breakfast.
Stayed in April 2024
Reviewed: 16 May 2024
Amy
United KingdomThe food in the sky bar was not brilliant and service was extremely slow for how quiet it was. We only went here as arrived so late - but there are lots of alternatives around :) Breakfast was good but was very busy with guests - the same selection of food but over double the floor space would have been ideal. But overall good.
We booked this last minute and were not disappointed. Good location, room clean and good amenities in the hotel. Staff at reception were really helpful and made us up a takeaway breakfast as we were leaving early in the morning. Great view from room. Nice bathroom.
Stayed in May 2024
Reviewed: 16 May 2024
Mohamed
EgyptNothing
Location breakfast
Stayed in April 2024
Reviewed: 14 May 2024
Piyush
United StatesRooms were great. Hotel was excellent. Staff was very nice.
Stayed in April 2024
Reviewed: 13 May 2024
Max
RussiaThe view
Very good breakfast
Stayed in May 2024
Reviewed: 13 May 2024
Barbora
Czech RepublicI really liked the position of the hotel and the view from the room. The rooftop pool was also a nice touch. We enjoyed our stay.
Stayed in April 2024
Reviewed: 11 May 2024
Cario
AustraliaThe sauna was broken and didnt get fixed during my 10-day stay
Love the swimming pool on the roof floor where you can see the KL Tower and Petronas Twin Tower while you are swimming. The gym is well equipped. The breakfast place is spacious, and there is a variety of choices. The location is excellent, close to LRT and monorail. The famous food street is only 2 stops away by monorail. KL Zentral stop is only 5 stops away by LRT.
Stayed in March 2024
Reviewed: 11 May 2024
Sophen
MalaysiaThe staff at the reception and the Indian lady with the beautiful Malaysian dress were lovely. I think the chefs need a pay rise I guess. They all looked demure and it felt like they were bored to tears with the routine tasks of cooking and serving. Overall the ladies were super pleasant!
The room was spacious for three people and the shower was amazing. It’s rare to find a big shower cubicle with good amenities. The beds were extremely comfy and the bedside light was genius and saved space.
Stayed in May 2024
Reviewed: 9 May 2024
Joanna
AustraliaHousekeeping got forgotten on the first day, but was rectified within half hour of us arriving back in our room although the lady that attended did not seem very happy that I had called reception to let them know. Bath towels were not that soft or large and only 1 provided per person. I did ask first two more but they got taken out of the room again so I ended up going to the top floor and getting pool towels instead and taking them to the room each day. It seemed easier to do this than ask everyday and wait. Given only 1 coffee sachet in room.
Great location, comfortable beds and pillows, good shower pressure and plenty of hot water. Concierge, front reception and roof bar attendant very friendly. Buffet breakfast was a great variety and good food. Rooftop pool is lovely with great views. Water a good temperature after a humid day travelling about.
Stayed in May 2024
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