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Reviews of Mercure Kuala Lumpur Glenmarie 4 stars

Jalan Kontraktor U 14 Seksyen U1, 40150 Shah Alam, Malaysia

#9 of 53 hotels in Shah Alam

Guests' Choice

Review score

Based on 1749 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.2

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    less public transport even Grab car

    love the hotel and all

    Stayed in March 2024

  • Reviewed: 30 April 2024

    9.0
    not bad
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 6 nights

    - some staff English wasnt too good, he had some trouble understanding my questions - the pool was okay, abit small

    - the road leading back to the hotel from central KL was blocked at night, grab has to make a huge loop/detour to get back to the hotel. - breakfast was lacking variety and meat. maybe because it was a weekday, also fasting period. - love that the sink, shower and toilet are separate

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Quiet getaway
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Really limited choice of channels. It said that it has Axn and other channels but didn't work until my last day (after I complained).

    Nice and quiet. Not for those who want to be in a happening place. It does however have a mini mall in front of it with a rock climbing place, laundromat, Mr DIY, a good Korean restaurant and Texas fried chicken. The room service was very good.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    just a nice visit
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    toilet in the room is not giving privacy & food(breakfast) need to improve(main dish noodles - make sure not overcooked or thicken while it served on the table)

    hotel deco and lighting is nice

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    there is no hook provided in the toilet...so not convenient to take a shower. u need to put the towel outside

    the bed coziness. nice room layout and decoration. convenient swimming pool area and dining. all foods were delicious

    Stayed in February 2024

  • Reviewed: 19 March 2024

    8.0
    Nice stay
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    The design

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    The staff and hotel was excellent .
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    LocTion is near industrial area not a lot to do

    It’s very new and clean

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    comfortable hotel exclude the bathroom which is less spacious and separate between bathroom & toilet..others all good

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    All good but definetly improvement needed
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is less option for entertainment inside the room. Not event cartoon channel for the kids

    The facility

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    Toilet glass door difficult to open.

    Sufficient parking lot and free packing.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Magnificient weekend stay with my family
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    1) Only given one acces card. Quite inconvenient if some of members go out while others stay at hotel room. Have to ask hotel staff to use the lift - inconvenience to both guest & hotel staff. 2) Amenities only given upon request & only delivered to my room after my second request.

    The facilities & the environment are excellent. Room cleanliness also superb.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Perfect location if you attend an event at Stadium Malawati
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    Unable to assist with getting a taxi & told to use grab app.

    I liked the room & location as close to Stadium Malawati. Breakfast was excellent with so many choices.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    7.0
    Stayed for a concert
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is so far from the city center, there was a nearby "mall" but with limited options for dining. I don't like the elevator and the hallway.. it was too warm, like there's no AC at all! The weather is already humid and warm! Also, the room is not soundproof at all, the other guests were so noisy and you can hear everything. I must be just so tired that I fall asleep when there was someone singing karaoke or something. Airport transfers fee are is massively expensive, I have no choice as I don't trust the Grab app / drivers (for safety reasons).

    I booked this hotel because I thought it is near the concert venue, but heck it is almost like 20 mins away! It is affordable for two nights stay. Breakfast is also good. Bed is huge ( I am 180 cm) and security wise as a woman, I felt safe. If you need stuff like dental kit, slippers etc, you need to send them an email in advance to let them know you would want it. They were pretty quick to send it over to me after checking in. The hair dryer is at the bottom drawer of the bathroom sink. Most people doesn't like the open style bathroom, it is acceptable if you're solo in the room. The toilet and bath area has separate doors. I didn't encounter what other travelers have complained about bad smell, maybe I just got lucky with the room I got in the 4th floor? Water is provided but I didn't really took it as I have my own bottles straight from my flight. Will I stay again? Not really sure, but if the concert will be held at the same venue (Indoor Stadium Malawati), I might stay here again.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Nil
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet too small. No hanger/hook to hang cloth or towel.

    Comfort place and courteous staff

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Comfortable bed and pillows
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The sambal for nasi lemak at breakfast buffet spread was not cooked properly, causing my stomach ache quite badly.

    Location wise very close to office and other amenities.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Good
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Ok

    Stayed in January 2024

  • Reviewed: 13 February 2024

    8.0
    It was nice
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet separated, room a bit smaller than expectation

    Near to the wedding hall, well organised

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    The road to the hotel at night closed

    Location

    Stayed in January 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Good buffet breakfast

    Stayed in December 2023

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Good buffet breakfast

    Stayed in December 2023

  • Reviewed: 2 February 2024

    9.0
    All good except the food.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Breakfast

    Bed ok, sink at outside, the water will split out. Bathroom a bit slow, but the water pressure is ok.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the view

    the area and the room

    Stayed in January 2024

  • Reviewed: 26 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    Room No 814. Toilet door too tight to open from outside.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Lacking for bathroom...

    The room is clean and value for money.

    Stayed in January 2024

Showing 1 – 25

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