air-cond not cool

room very clean, everything nice. I like the breakfast

Stayed in May 2024

There are also a couple of things that I found odd / less than satisfactory. * My pillows smelled of other people. In hindsight, I could have just called housekeeping to have them replaced, but I didn’t * No hand towels, only bath towels * Shower cleanliness - mold on the edges and on the corners and my shower drain cover was broken/missing * 3 out 4 pieces of cardio equipment in the gym was out of order. That's quite unacceptable.

There are a couple of things that are really special about Lone Pine: * The retro design and vibe * The rooms with balconies that directly face the sea and are close enough that you can hear the sound of waves * My room had a tub on the balcony! which is a pretty unique feature. Didn’t have a chance to use it though. * The poolside cabanas which are very comfortable and have a retractable canvas shade that blocks out the strong sunlight

Stayed in May 2024

Did not like the beach and sand. It did feel a bit dirty and there were rubbish seen on the sand. Breakfast spread was okay, not extensive, just okay. The tub outside the room looks a bit dirty, but also because it could be outdoor and it will get dusty easily.

Like the quietness and serenity of the entire place. The stay does feel like home and although the building has been around for many decades, it is still well maintained. It is the perfect place to be there to unwind and think about the meaning of life.

Stayed in April 2024

Construction around made a very dirty stream that needs to cross to get down beach. Realize not in their control

One member of staff at reception very helpful in finding a guide for the National Park

Stayed in April 2024

The breakfast could be better in variety. My friends and I are quite particular when it comes to pastries specifically. Could have been better. But the upside was that they made sure to keep certain food fresh by keeping it in the fridge cabinet. The other thing that threw us a little off was the person selling packages for jet skis and what not at the beach. Though I believe it's not the hotel's fault. The guy called us "bisu" for not replying to him but in total honesty we were all introverts and just did not want to be bothered during our trip. I did however replied to him saying I don't need it, but I guess he didn't hear me. Woops.

The staff were very welcoming. My friends and I enjoyed our stay here after a much needed vacation. The place is very well kept and clean. We would like to thank the concierge lady "Kak Su" for making the check in easy for us and for setting the tone of our stay. As soon as we talked to her we knew the staff were welcoming and very helpful.

Stayed in May 2024

Nothing.

The decor and ambience of the rooms, restaurant, pool etc. The close proximity to food stalls and night market.

Stayed in May 2024

Nothing

We had a really lovely holiday stay. Staff were the best ever, friendly, happy to please, and always so friendly. Had a wonderful stay, would definitely return and would highly recommend.

Stayed in May 2024

Service to be improved

Vibe

Stayed in May 2024

The room is spacious, bright, clean and perfect for relaxation or work-from-home.

Stayed in April 2024

No

Environment

Stayed in April 2024

Rooms are a little old but still comfortable

Nice pool area

Stayed in April 2024

I wish there were more food options at the bungalow as we ate there almost everyday for a week and got a bit bored of the limited options. However everything was super delicious. The team at the reception were a bit slow to grasp and did not accommodate our extra requests. We asked for an extra hour for late check out, however our request was declined which seemed quite unreasonable especially since we paid so much for our stay!

Beautiful stay amidst the lap of nature! Great location, good rooms, lovely beach access, delicious food and overall great ambiance and facilities

Stayed in April 2024

The restaurant menu could've been a bit more varied.

We liked everything. The setting, the pool, the cooling aircon in room, powerful shower, variety at breakfast, and all good value. A perfect spot to relax in, take a day out in Georgetown, explore the countryside to the south of the resort. A great 3-4 day break destination.

Stayed in March 2024

Despite paying for a Seaview room, the view was blocked by another building.

The pool is lovely

Stayed in January 2024

Beach area near the hotel was very noisy all day and prevented us from sitting round the pool or on our balcony. Not the hotels fault but just one of those things.

Very nice ambiance. Very clean. Good bed and bedding. Well equipped room. Pool area lovely and pool gorgeous. Breakfast very good with a great choice.

Stayed in March 2024

Room service

Stayed in March 2024

The pool chairs could do with a clean

The location and the friendly staff

Stayed in March 2024

Intrusive daytime noise of water sports activities - especially jet skis

Buildings & decor stylish; new blended in with traditional very well. Lovely pine trees and pool area.

Stayed in March 2024

Some kids at the pool diving , running and playing football..i think the management or security should keep monitor what happen around the swimming pool area.

The room and the environment so peaceful

Stayed in March 2024

Hotel is a little tired, and balcony plunge pool needs to be cleaned. This is a staff training issue.

Lovely hotel right on the beach. Staff excellent, bed comfy. Every review is subjective, so for us this was perfect. Chilled, and also in the middle of where you want to be. Would definitely stay again. Only minus point is hotel is a little tired. But beds are clean, room is large, pool is clean, and bar is lovely. Sand underneath your toes. Syafiq at the Bar is by far the most attentive and pleasing member of staff I have encountered in 40 years of travelling. Marriott take note: This young man is Management material. Look after him, guide him and nurture him. Do not lose him. I had a specific request, and even on his day off he rode around the island looking for an item I couldnt find. Simply above and beyond, and this act 'made' our holiday here.

Stayed in February 2024

1.towel was not provided and only sent to our room after we made a call twice to the officer on duty

Very good location Near to the beach Near to many food seller

Stayed in March 2024

Peaceful

Stayed in January 2024

No movie channels.

The rooms are large with high ceilings. The bed was super comfortable. The staff are very friendly and helpful. The breakfast buffet is great. Late check-out.

Stayed in February 2024

None

The overall location is excellent, with the beach and pine trees! Breakfast is good! The game facilities are also excellent!

Stayed in January 2024