Jalan Tun Abdul Razak 80000, 8000 Johor Bahru, Malaysia
#6 of 165 hotels in Johor Bahru
Guests' ChoiceBased on 3474 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 30 May 2024
Ivy
SingaporeWe are happy with the location as it was linked to Komtar JBCC, and City Square entrance at Level 1 is just opposite the hotel lobby. The hotel reception is located on the 8th floor and has to change the elevator to the rooms floor. As we only stayed for a night so we did not make use of the facilities. About 15 mins walk will bring us to the heritage place whereby there are many nice foods there. Staff, Putera is very cheerful and helpful and really makes our day and stay great.
Stayed in May 2024
Reviewed: 30 May 2024
Salmah
SingaporeNone
The location accessible to shopping malls No wasting of time on the road as the malls just a step away..very convenient Room is clean. Fast response on request Staffs are friendly. Breakfast many varieties to choose For sure will come back again!
Stayed in May 2024
Reviewed: 28 May 2024
Nurul
MalaysiaNothing
Everything
Stayed in May 2024
Reviewed: 28 May 2024
Katherine
SingaporeBetter directions how to get into the hotel. At closing hours of the shopping centre, no access so found it a tad challenging to enter/exit the hotel.
The location is fantastic, just a short walk under sheltered walkway, if you take the train across the causeway. The size of the room is what is expected of Holiday Inn in many countries. The breakfast spread is good, with good coffee :-)
Stayed in March 2024
Reviewed: 27 May 2024
Kian
MalaysiaThe ramp going up to the hotel is very challenging
Clean and friendly staffs
Stayed in April 2024
Reviewed: 26 May 2024
Yahya
SingaporeNA
NA
Stayed in May 2024
Reviewed: 25 May 2024
Hazel
SingaporeEverything is good except t the pillows are abit soft. No support.
Good location. Near shopping malls and customs.
Stayed in May 2024
Reviewed: 24 May 2024
Sanmuga
SingaporeEverything was good. Nothing bad to write about.
The breakfast had a good variety comparable to the other hotels nearby. Tables were cleared very quickly by the staff. Good coffee. Service by the staff were excellent
Stayed in May 2024
Reviewed: 23 May 2024
Png
SingaporeNo
Clean and quiet
Stayed in May 2024
Reviewed: 22 May 2024
Afiqah
SingaporeBreakfast was quite bad.. the replacement of dishes were slow and the egg station was really slow.. maybe because they don't replace the scramble egg dish fast. One of the nights there, a neighbouring room had issues & the facilities crew were vacuuming late in the night and was pretty loud. It took about 45mins or so. The pillows were too soft! No point having labeled pillow cases but it didn't seem to be as firm as it should. All pillows felt the same.
Location & cleanliness.
Stayed in May 2024
Reviewed: 21 May 2024
Yen
SingaporeJust a little note that I didn’t quite like the toiletries provided. The fragrance was rather overpowering. Hope a more natural range of product can be provided.
Excellent location, comfortable room, good range of breakfast and very good service by the front staff!
Stayed in May 2024
Reviewed: 19 May 2024
Surayu
MalaysiaThe water pressure and heater need to be improved.
The area is congested due to construction work.
Stayed in May 2024
Reviewed: 18 May 2024
Kaushik
SingaporeNone
Fabulous location Great customer service Grear breakfast spread
Stayed in May 2024
Reviewed: 16 May 2024
Cy
MalaysiaCleanness of hotel room and very comfortable bedding are triple AAA plus
Stayed in April 2024
Reviewed: 12 May 2024
Wong
SingaporeThe carpet of our room was not thoroughly cleaned and there were some stains and remnants left by the previous guests.
The location is superb with City square and Komtar JBCC stone’s thrown away as well as the CIQ train station which is walkable within 2-3 mins.
Stayed in May 2024
Reviewed: 11 May 2024
Enun
SingaporeBreakfast
Stayed in May 2024
Reviewed: 9 May 2024
Azah
SingaporeReturn guest
Stayed in May 2024
Reviewed: 9 May 2024
Ying
SingaporeThe room too stuffy
Convenience
Stayed in May 2024
Reviewed: 8 May 2024
Shirley
SingaporeI appreciate the respective department would check the guest room before checking in the guest. The safe was not working, the coffee cups were not clean and the toilet smelled. please check the sewage pipe. I am thankful to the housekeeping, they tried to wash the toilet but, the smells came up from the toilet drainage hole.
I liked the steam spa and the pool. The room was bright and cosy. The staff's attitude was good and service was efficient. Most grateful to the housekeeper. Thank you for the great work in cleaning up the room. Just a little reminder, please vacuum the carpet daily, thank you. I appreciate the Hotel being more alert. Some guests brought Durian into the room and it stung the whole floor. I hope the guest can be more considerate, and do not make work difficult for the hotel staff and guests.
Stayed in April 2024
Reviewed: 6 May 2024
Karen
SingaporeAll good
Breakfast was excellent. Location was accessible n convenient
Stayed in May 2024
Reviewed: 4 May 2024
Zuraida
SingaporeStaff was friendly and helpful.Very easy to check out.It feels like a second home
Stayed in May 2024
Reviewed: 2 May 2024
Ali
MalaysiaParking wise was very pricy
Staff v friendly
Stayed in May 2024
Reviewed: 1 May 2024
Muhammad
SingaporeCould do better with more TV channels for movies and/or option of streaming platforms.
Great service, location and amenities.
Stayed in April 2024
Reviewed: 1 May 2024
Zafirah
SingaporeLocation is accessible, and breakfast spread is full of variety. Exceptional service at the front desk by Vijay who gave us amazing hospitality. Highly recommended.
Stayed in April 2024
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