Lot 1852, Jalan Penarak, 07000 Kuah, Malaysia
#4 of 47 hotels in Kuah
Guests' ChoiceBased on 628 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
9.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 April 2024
Abd
MalaysiaNothing.
The breakfast was superb! The staff at the cafe as well as at the front desk and housekeeping were exceptionally professional.
Stayed in April 2024
Reviewed: 27 March 2024
Mohd
MalaysiaUnfortunately, I was deceived by the pictures of swimming pool of the hotel. It turns out that the hotel does not have any swimming pool. The swimming pool belongs to the condominium next door. I've highlighted the matter to the hotel receptionists but they said they can't do anything about it. The blunder was made by Booking.com. What a shame..
The breakfast buffet was pretty good. The menu was slightly different every single day. The location is excellent since it is close to Haji Ismail Group (HIG), convenient for you to shop till you drop.
Stayed in February 2024
Reviewed: 10 March 2024
Paul
United Kingdomgood breakfast. efficient staff. location is near town centre. comfortable room.
Stayed in February 2024
Reviewed: 1 March 2024
Salwani
MalaysiaWater heater doesn’t work sometimes.
Comfy bed, good breakfast buffet.
Stayed in February 2024
Reviewed: 16 February 2024
Riza
MalaysiaThe staff were all very honest, friendly and professional. Willing to go the extra mile to help. Excellent attitude. Kippiddapppp guys!
Stayed in December 2023
Reviewed: 4 February 2024
Joydeep
IndiaOne of the rooms assigned had malfunctioning aircon. Hotel moved us to another set of rooms the following day.
Good location. Good sized rooms. Adequate breakfast. Good wi fi. Helpful staff.
Stayed in February 2024
Reviewed: 3 January 2024
Norhasimah
MalaysiaOur room at first have problem with door lock, we ask to change to another room,
Very near to their market, Parking space available Food tasty
Stayed in December 2023
Reviewed: 30 December 2023
Shanoor
MalaysiaWifi was slow
Location Rooms Cleanliness Aircon Wster pressure View Staff Serrvice
Stayed in December 2023
Reviewed: 30 December 2023
Muhammad
Malaysianone
room
Stayed in December 2023
Reviewed: 29 December 2023
Muhammad
Malaysiaclean beautiful
Stayed in December 2023
Reviewed: 7 December 2023
Helda
MalaysiaNil
Near to HIG shopping mall & Kuah Town. Also near to new attractions place MAHA Tower.
Stayed in November 2023
Reviewed: 2 December 2023
Mohd
MalaysiaGood to stay
Stayed in November 2023
Reviewed: 28 November 2023
Awangku
MalaysiaThe carpet seems old and musty, and the bathroom is small. The aircon needs servicing since the air is a bit dense and gives me a headache. Need to have more TV channels as well, or at least smart tv where I can use my device with it.
The room is very spacious. I was surprised by how extensive the breakfast was, an excellent value to the stay. The staff are friendly, and the hotel is attached to their duty-free mall/supermarket next door. The toilet amenities are excellent and comprehensive. It is also near to this nice cafe, Tokopi.
Stayed in November 2023
Reviewed: 27 November 2023
Idayu
MalaysiaNone
Comfortable n nice room
Stayed in November 2023
Reviewed: 23 November 2023
Roshidah
Malaysiabreafast buffet not much variety
location because easy access to government building
Stayed in November 2023
Reviewed: 21 November 2023
Nur
MalaysiaAn upgrade of the interior design of the room, lobby, and restaurants.
Value for money for 2 nights Ample parking Spacious room Can easily access to HIG Mall to shop Free breakfast for 3 person for the Jr Suite Shariah compliant hotel
Stayed in October 2023
Reviewed: 17 November 2023
Azrina
MalaysiaWhat I didn't like was that my much needed time away came to an end and I had to leave Langkawi Island - and back to the real world!
Good location. Everything I needed was on site. The room was clean, bright and spacious. The buffet breakfast and the in-room dining, awesome. Plenty to choose from.. The burger set, worth getting!
Stayed in October 2023
Reviewed: 14 November 2023
Mohd
MalaysiaThe location really irongrid..
Stayed in October 2023
Reviewed: 24 October 2023
Dry73
MalaysiaNone
Location is near the city. Easy to go shopping
Stayed in October 2023
Reviewed: 3 October 2023
Norlida
MalaysiaBreakfast not delicious.
My room really big so comfortable to us hope again can get same room
Stayed in October 2023
Reviewed: 30 September 2023
Noor
Malaysiathe room quite big and clean.. the breakfast was good especially the mee goreng and nasi lemak.. the toiletries given was the best... have telekung, sejadah and good space for solat
Stayed in September 2023
Reviewed: 12 September 2023
Akbar
MalaysiaGood location
Stayed in September 2023
Reviewed: 2 September 2023
Nurshaheera
Malaysianothing
everything. might come again later
Stayed in September 2023
Reviewed: 1 September 2023
Mohd
MalaysiaBeen here almost every year. Good location. Ample parking. Clean. Friendly. Safe.
Stayed in August 2023
Positano, Italy
Essen, Germany
Rome, Italy
Tucson, USA
Taipei, Taiwan
Tanlay, France
Paris, France
Cochabamba, Bolivia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content