Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
#97 of 493 hotels in Kuala Lumpur
Guests' ChoiceBased on 4690 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 29 May 2024
Suriani
MalaysiaBuffet dinner was so good...breakfast also very good...nearby go to mall...n enjoy go to Hard Rock Too ..for adult can enjoy life band at night..my children enjoy the pool... highly recommend 👏🏼
Stayed in May 2024
Reviewed: 27 May 2024
Zurina
MalaysiaA concierge team member named Sobri behaved unprofessionally with us,Management must train staff on how to properly interact with guests,during our stay we chose not to escalate the situation to avoid ruining our holiday, but it's important to note that hospitality requires respect we feel which Sobri lacked,If management doesn't provide him with the necessary training it may result in finding unhappy guests in future, might they does not share their experiences but it will end with unsatisfied guests.
We enjoyed our stay, including the beautiful view from our room, the tidy Room, and the excellent room amenities,The huge swimming pool and the multiple restaurants and outlets were impressive,and the variety of breakfast options was delightful,Mr.Aidel made a smooth check-in,and we appreciated his hospitality,The concierge team members were helpful in guiding us through nearby areas,Overall, everything was great.
Stayed in May 2024
Reviewed: 26 May 2024
Elizabeth
AustraliaNothing
Close to Twin Towers - 10 minute walk from hotel. Close to monorail station, 5 minute walk. Pool are great on 1st floor. Staff great and helpful.
Stayed in May 2024
Reviewed: 26 May 2024
Sukanya
VietnamWe got upgraded to the Petronas view room . We booked for a King bed but we're upgraded to KING + SINGLE BED for our child free of cost. Thank you Concorde and Booking.com. We would continue to book through you.
Stayed in May 2024
Reviewed: 26 May 2024
Mr
Malaysiathe breakfast buffet has room for improvement
very warm and friendly reception upon arrival. the room was clean and comfortable dinner at the HRC was great
Stayed in May 2024
Reviewed: 24 May 2024
Latha
MalaysiaThe service , the convenience, the good breakfast and the reasonable price
Stayed in April 2024
Reviewed: 24 May 2024
Hairuddin
MalaysiaFoods were delishes Location very convenient . Easy to take monorel.
Stayed in May 2024
Reviewed: 23 May 2024
Hafiz
MalaysiaGood menu, good taste and good place !
Stayed in May 2024
Reviewed: 22 May 2024
Jack
SingaporeNight time feels a bit secluded
Convenient yet value for money. Breakfast had a lot of variety
Stayed in May 2024
Reviewed: 22 May 2024
Samani
SingaporeTeh tarik was missing
The varieties
Stayed in May 2024
Reviewed: 21 May 2024
Gupta
IndiaNot much choice for vegetarian in Break fast.
Very convinient location.
Stayed in May 2024
Reviewed: 21 May 2024
Mick
AustraliaBeds are a bit hard.
Central location within walking distance of Petroniss Towers. Bus and Monorail at door. Good size room and excellent breakfast. Bar with live music from 5.30 to 1am and next door to Hard Rock Cafe.
Stayed in May 2024
Reviewed: 20 May 2024
Karanbir
IndiaI got laundry done and instead of putting that in the room bill which I could settle later, they insisted on it being cleared. Only post that is when they will handover the laundry
Location
Stayed in May 2024
Reviewed: 18 May 2024
Nima
AustraliaThe spa-sauna-pool area close very soon (7p.m.)
Very nice hotel. Always some event happening. Especially lobby area is lively
Stayed in May 2024
Reviewed: 18 May 2024
Sohaib
PakistanRooms on 17th floor are not updated, they need some renovations.
Location, Breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Zalina
MalaysiaParking lot is quite far from the main building.
The varitey of foods and the staffs quiet friendly and helpful.
Stayed in May 2024
Reviewed: 15 May 2024
Simon
MalaysiaNone
All nice
Stayed in May 2024
Reviewed: 13 May 2024
Ishan
Sri LankaWe stayed on b.b for 5 days. All 5 days, the same buffet menu was given. Even the bfast juices also same thing, there weren't any changes in the menu at all
Everything about the stay was perfect.
Stayed in May 2024
Reviewed: 12 May 2024
Ismail
MalaysiaEverything was good and nice.👍🏻👍🏻
Stayed in May 2024
Reviewed: 12 May 2024
Kipa
Papua New GuineaNothing everything was OK for me
I like about lovely hospitallty and staff were all very helpful tome like helping to get my grab taxi food was also good. The staff their were helpful too
Stayed in May 2024
Reviewed: 11 May 2024
M
MalaysiaAircon too cold even when reduced.
Location
Stayed in May 2024
Reviewed: 10 May 2024
Haitham
Saudi ArabiaNot that clean
Near to everything
Stayed in May 2024
Reviewed: 9 May 2024
Samuel
OmanNo hand towels were kept Furniture carpets looked outdated
Location is good Had a free upgrade Staff were good
Stayed in May 2024
Reviewed: 8 May 2024
Linda
MauritiusHotel well situated. Monorail access within 5mins walk. Near twin towers on a walking distance 10mins. Nice buffet breakfast. Will come back.
Stayed in May 2024
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