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  5. Reviews of Ceylonz Suites KL City by One39KL

Reviews of Ceylonz Suites KL City by One39KL

Ceylonz Suites KLCC, 3, Persiaran Raja Chulan, Bukit Bintang, Wilayah Persekutuan, Bukit Bintang, 50200 Kuala Lumpur, Malaysia

#431 of 1,982 Holiday rentals in Kuala Lumpur

Guests' Choice

Review score

Based on 682 apartment reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    Need double check price, it jumps a bit and sometimes pay double compared to others

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 2 nights

    Overall the facilities are a bit lacking in terms of a hotel, for example we couldn't find hand towels. It was ok though for a short stay.

    It offers a great cost benefit and convenience, since it's fairly well located and it has a convenience market inside the building. The pool and the views are amazing as well!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    Great infinity pool overlooking the city. Centrally located and easy to get to with Grab. Room was basic but had what you needed for a stay exploring KL.

    Stayed in March 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night

    Strategic place to the town. Good to stay.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    The floor was damaged and the shower didn’t have the glass so every time we took a shower the bathroom was all wet. Overall, the room was old

    The view from the rooftop is amazing

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 6 nights
    • Submitted via mobile

    there was a very old steamless iron in my room. It was impossible to iron the wrinkled clothes. The ironing board is also in poor condition. There is no fence between the toilet and the shower in the bathroom. Therefore, all the splashes of water are flying all over the bathroom, all the water is on the floor, not a very good drain. Therefore, if someone goes to the toilet after you, then they will have to do it standing in the water

    Overall a good hotel for the price of a hotel stay

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    So so, but i will not stay here next time
    • Leisure trip
    • People with friends
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lack of towels, additional charge is un reasonable

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 5 nights
    • Submitted via mobile

    Room service and cleaning It wawn't like a hotel to privide routine daily cleaning and room service and also bath amenities. You have to call them and then they provide and it was not logical.!

    Location, view, pool, rooftop bar and early checkout

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    No lock door for bathroom

    Stayed in February 2024

  • Reviewed: 2 April 2024

    7.0
    The hotel is only 4* because of the pool, not their service
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are really small, the bed is uncomfortable and loud, the walls are so thin you can hear EVERYTHING from the other room, and the hotel staff doesn’t do basic hotel stuff as making up room, giving water, no coffee, no new towels unless you ask for it (but they don’t take the old one) they only take your trash and give you new toilet paper if you ask

    The location is perfect, the view from the room is beautiful, and the pool on the top is awesome

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Internet speed was horrible for my room. I was able to send messages from WhatsApp only. Toilet seat was too old and dirty

    Pool and garden on top of the building

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    Few issues upon arrival such as the door not looking from the inside. Informed staff and I was concerned about safety when sleeping as could not lock the door from the inside to which staff responded I would be fine. After complaining about this room was finally changed as the door could not be fixed. Feel as though this should have been the first response rather than trying to provide false security about a broken door.

    The rooftop pool was amazing and the room was clean

    Stayed in January 2024

  • Reviewed: 24 March 2024

    9.0
    Overall,tiptop
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    No netflix

    Stayed in February 2024

  • Reviewed: 21 March 2024

    8.0
    3 nights and 4 days
    • Leisure trip
    • People with friends
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    First day, a staff gave us a dysfunctional room - bidet cord was broken (when we use it, water leaks), room door lock was not working, no amenities such as bottled water, shampoo and shower gel bottle were so small (to use for 3 nights and 4 days????), clogged bathroom sink. We felt disappointed and complained and they gave us new room right away. (Which was good) New room - was dusty, we were not sure if the sheets were cleaned, windows are not cleaned.

    1. Location is 14 minutes away to Pavilion by walking or 5 minutes away through Grab 2. Room is new and interior is nice 3. Hot and cold shower 4. Nice overlooking view by the pool area 5. Safe 6. Reception staff are nice 7. Small shop is available

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    GOOD PROPERTY AT THIS PRICE RANGE
    • Business trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 2 nights

    THE CHECK IN TIME WAS 3 PM OTHER THAN 12 PM VARIOUS HOTELS .. I HAVE TO WAIT TOO MUCH AND THE STAFF CHARGED ME 78 MYR FOR EXTRA TAXES AND FEES THIS COST SHOULD HAVE BEEN SHOWN EARLIER WHILE BOOKING HOTEL .. OTHER WISE PROPERTY IS GOOD NICE ROOFTOP SWIMMING POOL NICE VIEW

    I HAVE ROOM WITHOUT BREAKFAST

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Good staying with nice skypool views
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    late check-in and early check-out need maintenance in bathroom especially in room 13A floor 25.

    the staff is friendly the sky pool is very nice the garden on the floor 😍 is so beautiful the location is nice..near to the city centre

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Excellent!
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    At busy periods, in the morning when people are arriving and leaving, the wait for the elevators can be quite long.

    Clean spacious room with kitchen facilities. Great pool area with amazing view and bar!

    Stayed in February 2024

  • Reviewed: 4 March 2024

    9.0
    Exc
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    small cockroaches lurking few times. no coffee/tea to make. toilet door cannot lock - broken.

    rm300 (weekend stay) for a nice room with nice trx view. was surprised to have 1 bed + sofa bed + bed at window. got netflix! rooftop is cool with menara KL & klcc view!

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Bad floor. The floor cracked so its difficult to open the main door

    Nice view.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    I went to go use the pool and there was no chairs available. So I sat at the high chair near the resto (mind you it wasn’t busy at that time). The employee told me I can’t sit there or leave my belongings. I didn’t want to put my bag on the floor and have it get wet. For the amount of people that stay there, the pool area is small and not enough chairs. A little annoying especially when you just want to relax

    The rooms are spacious and very clean. The location is amazing and easy to get around from. Views from the top floor are incredible

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Amazing rooftop for the pool, view and seeing the storms.
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    my bathroom had no toilet paper or soap which is unacceptable. They play Christmas music constantly on the rooftop (it’s nearly March!)

    I only stayed here for the rooftop pool and fantastic view of the city. The rooms were nice and good valu. it’s worth it for one night for the view. They provide pool towels, have a gym.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very comfortable and good price.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Close to all shops and attractions. Rooftop swimming and garden was amazing.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    It was a great room. But there is no water bottle in the room
    • Family with young children
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Some of the stuff was broken

    The room was great . Has a lot of safety

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    No basic things like water and coffee were provided

    View from suite

    Stayed in February 2024

Showing 1 – 25

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