All good. Thanks :-)

great location. walking distance to public transport and shopping malls. spacious room with kitchenette. laundry service is available. breakfast is excellent and there are ample parking lots. highly recommended.

Stayed in May 2024

Since we had 3 rooms, one room was on another floor - due to security we could not visit our siblings nor could they come to our floor

The property is well maintained and clean

Stayed in May 2024

I parked in B1 (I thought was B2 as strongly suggested by video) but was mistaken, it's my fault, but a clear guidleine to park at any red lots in B1, B2 & B3 will be most helpful.

There should be clearer instructions for car drivers to park in red lots (this is clear) but instead of suggesting in video to park at B2, just mention can park in red lots only in B1, B2 & B3.

Stayed in May 2024

Due to construction and the hotel's location in the CIQ area, traffic to the hotel can be quite heavy.

The rooms are spacious, modern, and well-maintained. Will definitely repeat!

Stayed in May 2024

There was an unpleasant smell inside the room when we first checked in. Had to call housekeeping to spray some air freshener to get rid of the smell.

Breakfast was great! My family enjoyed our time there =)

Stayed in May 2024

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Me and my partner loves staying in Capri whenever we visit JB. We love the excellent room service, delicious breakfast and the fact that you have great facilities. We personal enjoy the self service laundry facilities.

Stayed in April 2024

N/A

I had a wonderful experience at Capri. The breakfast was delicious, and the rooms were exceptionally clean and comfortable. The staff was also very friendly and helpful. Highly recommend!

Stayed in May 2024

One thing about the room was the smoke detector near the door. It has a green light that is always beaming and we felt that the light was quite flashy and prominent especially after we off all the lights. We did verify with the service crew that the light was normal which they said it was. Hence, if you are sensitive to flashing light, you might want to consider eye mask. There was also nothing much around the hotel to walk and the location is quite out of the way.

The hotel lobby was clean and feels welcoming. The room was spacious, clean and bed was comfortable! Hotel’s service was good too, they dropped us a text before the check-in time to let us know that the room was ready while we were out.

Stayed in April 2024

The neighbour was very noisy at night

Clean and spacious. Friendly and helpful staff

Stayed in May 2024

The parking floor design of the building is very complicated. You need to go around the long internal complicated driveway to reach the hotel parking space, and the parking spaces on each floor are limited. Once a floor is full of cars, you have to go around the long and complicated internal driveway again to another floor. It is not convenient to use. The hotel guest lift lobby in basement 3 couldn’t find, unless use the staffs of BOH’s lift. And the signage direction to Hotel lifts lobby not clear indicated. Hope it can be improved.

Room with comfortable size, nice design, the ambiance of the room is great. The room have a small pantry , it very convenient for us to reheat our food order from grab food delivery.

Stayed in May 2024

The noodle soup at breakfast was a little too salty. The knob for the bedside table lamp was broken

All the staff were friendly and especially like the breakfast that was included in the room rate.

Stayed in May 2024

Be good if they have a minimart in the hotel. No need for guests to walk out to buy snacks and mineral water.

The room is clean and cosy. Complimentary Parking and good breakfast.

Stayed in May 2024

The curtain area was very dusty. The dust flew whenever we moved the curtain

Stayed in May 2024

Breakfast and view hotel

Stayed in May 2024

Very friendly staff, except for one girl in the restaurant who mar us our breakfast and our whole mood for the day! her name is Hani! very rude girl, she didn’t let us come for breakfast until we paid for the child! Although I didn’t find information in the hotel rules on booking.com that I should pay for breakfast for a child, the reception didn’t say the same when we check -in ! We had been eating for two days and no one said anything, but Hani came to replace her and behaved very aggressively and arrogant! Then she started to call the manager and put the phone to my face and demand to talk with him! It is unacceptable behaviour for hospitality personnel! The manager and the rest of the staff are very friendly, helpful and reliable people! Thank you )

very good hotel! Close to the border to Singapore! white bed, clean, comfortable room, good breakfast!

Stayed in May 2024

Not accessible. Though in front of custom it actually it’s not “walking distance”

Clean, quite comfortable

Stayed in April 2024

Variety of food at breakfast would be improved, with sweet cookies / croissants.

Very confortable room. Noise of A/C system lower than in equivalente hotels. Beautiful view

Stayed in April 2024

Nothing

Spacious room

Stayed in April 2024

Nothing

Everything in the hotel are the best.

Stayed in May 2024

The ladies toilet near the swimming pool has a very unpleasant smell. The car park for hotel guest is very hard to locate and quite easy to get lost.

I love that the room is clean and well maintained

Stayed in May 2024

Breakfast variety can be changed up a little more especially for those staying more than 1 night

Shuttle bus to CIQ every half hour until 6.30pm

Stayed in May 2024

N.A.

Staff is helpful with the ad-hoc requests and also friendly throughout the entire stay period. The room is spacious with a good view and cleanliness is awesome. Location is highly accessible with the shuttle bus services and also walking distance from CIQ and the City Square area malls.

Stayed in May 2024

Only one room access card was provided even though there were two occupants.

The free shuttle to CIQ (one-way) every half hour until 6.30pm was very convenient.

Stayed in May 2024

nothing

nothing

Stayed in February 2024