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Reviews of Balai Serama Guesthouse

Kampung Padang, Taman Negara, 27000 Kuala Tahan, Malaysia

#3 of 19 hotels in Kuala Tahan

Guests' Choice

Review score

Based on 152 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    9.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    All good

    Even short,but such a good stay!!comfortable room. Lovely food and exceptional environment!we couldn't choose better place to stay while our visit to Taman Negara.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Very pleasant guesthouse where we would certainly like to stay again next time
    • Leisure trip
    • Family with young children
    • One-Bedroom Chalet
    • Stayed 3 nights

    The guesthouse was a bit difficult to find the first time, but you could also consider that an advantage. The house on the side of the parking lot is very spacious but a bit noisy in the morning (cars, roosters, etc.), so if you really want to sleep in, it is probably better to have a room on the garden side.

    Very nice guesthouse, well maintained, with a beautiful garden and, above all, a very pleasant welcome. Dinner and breakfast were excellent. On the second day of our stay we took a day tour organized by the guesthouse. In retrospect, this was one of the most wonderful days of our four-week trip through Malaysia.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    8.0
    Great host, food and location
    • Leisure trip
    • Group
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night

    A/C was not strong enough for the room and got a little stuffy.

    Great dinner, location was superb, and tours were easily booked

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    Beautiful but short. Would have loved to stay for another day
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Dinner was great. But breakfast was a bit of a let down could have been better

    The property was fantastic. Lovely to hang around or go for a swim in the river.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The only negative thing was that the bed and pillows were a little uncomfortable.

    The hosts were really nice. The house is a 10min drive from the national park but they always brought us there and picked is up. The location is also nice, directly at the river.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful place and the owners are super helpful.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Hospitality, friendly owners, great advices, totally delicious food. You will feel very welcomed and like in your own home. Next to the river, beautiful garden,.... Stop looking for something else. This is the place you would like to spend your time.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    Our stay at Balai Serama was amazing. The property is beautiful; the rooms face the garden and the river behind. The garden is like a botanical garden as it has so many beautiful plants. Breakfast and dinner are included. The cook prepares fresh dinner every day and it tastes delicious. We had a lovely and relaxing time in this luxurious guesthouse. On top of this the hosts were very kind. They drove us back and forth to Kuala Tahan (where all the trails and boat trips start) for every activity that we had. I can really recommend this property!

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Staying at the Balai Serama Guesthouse was an experience not to be missed.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely nothing - everything was as expected or better.

    A sample of true hospitality - the Balai Serama is such a unique and beautiful place, so pleased we were able to stay and enjoy the surrounding area, pretty gardens, and the generous meals on offer at breakfast and dinner. The owners Ijad & Marja are so welcoming and helpful - offering local pickups and suggestions on what to do. Their ‘ tailor made’ full day tour to Kuala Sat was such a fun and informative day, the highlight was trekking through the Orang Asli village and tubing down the river.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful surroundings - peaceful, stunning garden. Excellent assistance with questions answered in advance of stay, organised private yet affordable tour, and taxi to KL. Great breakfast and dinner

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    10 plus!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Amazing accommodation, we loved it and can definitely recommend it! It exceeded our expectations in every way, you can do nothing wrong by chosing to stay there :)

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Definetly worth to come !
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I can’t think about anything less good than great.

    The place is quiet, it has great views, good atmosphere the room was clean and spacious and the food is very tasty! The owners provide all the information you need. They drove us to kuala tahan every time we needed or wanted to. They arranged our excursions, they kept our luggage the last day… nothing more than THANK YOU. And hopefully see you soon

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Would gladly recommend to a friend!
    • Leisure trip
    • Family with young children
    • One-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t anything I didn’t like.

    Beautiful location by the river. Cosy home atmosphere. Food was very good quality and taste. Hosts very helpful, e.g. running us into village to get park permits in the morning and organising a great day trip to a remote location.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Nice place to spend 2-3 nights
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights

    The location is far away from the activities. There is nowhere to go on foot. Not very convenient if you don't have your own transport. Most probably owners would arrange transport for you. The air conditioner in the room was quite noisy and not very efficient.

    Remote (actually in the middle of nowhere) location on a river bank. Beautiful blooming garden. Amazing view from the terrace to the river and the jungle. Very calm. The room is big enough. The bathroom is also spacious. Very clean. Each room has its own terrace. Breakfast is average, but quite varied and sufficient. The dinners were nothing special, but you could choose meat, fish, vegetables - several different dishes. All activities offered in the area can be booked.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Beautiful peaceful garden
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Quiet river setting Really friendly owners who kept driving us nack and forth to Kuala Tahan. They also gave us good information.ation about what to do in the area Good breakfast and dinner, plenty of food

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful , peaceful place on the banks of the river with an amazing covered terrace for breakfast and dinner, and a beautiful garden. The owners could not be more helpful and did everything they could to make us welcome and enjoy our stay. Their day long jungle trekking activity was the highlight and was enjoyed by everyone in our small group and will provide us all with many special memories. One tip is that the guesthouse is a way from the village so if you need extra drinks or snacks, you would be advised to stock up before you go.. Having said that, the guesthouse provides you with a hearty breakfast and dinner so you shouldn't go hungry!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The garden view room as per booking was not available and we were given one of the rooms at the back, facing a wall and bamboo. Make sure if booking you really are getting the garden view room!

    Lovely peaceful gardens and view of the river from the terrace. Food was good too.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    The property is beautifully understated, in a peaceful riverside setting. Ijak and Martja achieve a subtle mix of their Dutch and Malay heritage to great effect. They are hospitable, helpful and professional.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Room doors to the shower/wc does not have a locker.

    I was a little bit sceptical about the included half board option but it turned out to be the best decision. There were quite a lot of options to choose from and it was delicious. Also I usually do not book tours from hotels due to overpricing but it seemed they have regullar price + it was a nice lift forward and backward in a Hilux trunk seats. My family also liked a very nice and maintained tropical garden.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Excellent choice
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    AC in room not great. HATE disposable toiletries large refillable bottles the way to save the planet. Please get new signage very hard to see on the road

    Beautiful setting, fabulous garden. Food excellent!! great idea dinner ,bed ,breakfast as far for the town IF not driving. Standard of food one of the highest but needs less Meat choice. Owners very welcoming and informative. Beer is on offer RM15 also, a great ideal but very expensive compared to beer RM10 in the local town.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Go there, you'll like it!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great, just remember: You pay in cash or via Wise! Since there is no ATM in town, you should bring cash in advance.

    A lovingly furnished and quiet place right on the river, opposite the jungle. The transfer goes smoothly, the food (buffet) tastes good and a beautiful garden completes the atmosphere.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The air con was too cold and a bit noisy. We put it on 24 But still too cold. No hair dryer in the room.

    The food is amazing. The staff too. And also the size of the room is Bigger than it looks on pictures.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    It gave us a good memory.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    None.

    We took a morning stroll in the garden, then enjoyed our breakfast by the river; the host Ijat saw to all our needs, from arranging rain forest activities, sending us there and picking us up , many times, to laundry, to little chats…adding comfort to every aspects of our stay. Food is good.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Amazing Guesthouse with the best hosts!
    • Leisure trip
    • Group
    • One-Bedroom Chalet
    • Stayed 3 nights

    The guesthouse itself is a nice building with a well-kept garden, next to a river. It's located outside of Kuala Tahan, but the hosts provide 4WD transport to any activities that you have. It's a much more peaceful place than the area around the park centre at Kuala Tahan. We stayed in the family room, which was a smaller building behind the main one. The room was spacious, clean and very well equipped. The owners of the Guesthouse are very very kind and extremely helpful. Take their advice about your daily activities because they really do know all the best places. We went on a full day jungle trip and it was legendary (also, we were very lucky with the weather). Breakfast was good and dinner was even better. The banana cake they have is almost addictive! We only spent a few days here but had the most amazing experience! I can truly recommend this place to everyone!

    Stayed in January 2024

Showing 1 – 25

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