No 49, Jalan Sultan Ismail, 20200 Kuala Terengganu, Malaysia
#13 of 68 hotels in Kuala Terengganu
Guests' ChoiceBased on 3122 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.2
Staff
8.5
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 28 May 2024
Azma
Malaysiathe sink - clogged sink drain
cleanliness
Stayed in May 2024
Reviewed: 24 May 2024
Ahmad
MalaysiaBetter to have breakfast in future.
Big room. Near to shops and restaurants. Clean and nice setup.
Stayed in May 2024
Reviewed: 20 May 2024
Han
MalaysiaShould improve on room card
Location
Stayed in April 2024
Reviewed: 18 May 2024
Letícia
AustraliaThe only thing I did not like was the wi-fi. It was horrible and it did not work during my stay there.
I liked almost everything, from the location to the facility. And I really love this city.
Stayed in March 2024
Reviewed: 18 May 2024
Letícia
AustraliaThe only thing I did not like was the wi-fi. It was horrible and it did not work during my stay there.
I liked almost everything, from the location to the facility. And I really love this city.
Stayed in March 2024
Reviewed: 17 May 2024
Radiah
MalaysiaNo toothbrush
The room can accomodate all my family member
Stayed in May 2024
Reviewed: 13 May 2024
Qianqian
Germanythe air condition is loud.
Stayed in May 2024
Reviewed: 8 May 2024
Aziruddin
Malaysia-sometimes noisy at night. Could be compressor sound -parking is limited and outside people can also park there. Not enough parking -no housekeeping -can hear noise when people doing ironing at coridor
-very spacious room -close to city centre -bathroom design is beautiful. I feel like sleeping in it -close to dining place -clean room and bathroom
Stayed in May 2024
Reviewed: 7 May 2024
Nizam
MalaysiaThe bedsheet…should consider a better threadcounts bedsheet.
Functional lounge Spacious room Excellent water pressure A few cafes/eateries within 5 minutes walk
Stayed in May 2024
Reviewed: 4 May 2024
Adnan
MalaysiaNow no more parking lot for hotel guest infront of the hotel
When i was booking before, i mention to get double bed but i just had single bed only😏
Stayed in May 2024
Reviewed: 2 May 2024
Mohd
MalaysiaA bit dusty
Spacious room for family 2 adult and 4 child
Stayed in April 2024
Reviewed: 1 May 2024
Nuhairi
MalaysiaNo
Yes i like it
Stayed in May 2024
Reviewed: 1 May 2024
Siti
MalaysiaThe room is too small. Theres just not enough room to pray, I have to squeeze myself in between the bed and the wall to pray. I think this might be the smallest room they have, because I have stayed in one person room before in this hotel and it wasnt this small.
I have stayed in this hotel for several times already, one of the better hotels in kuala terengganu for sure
Stayed in April 2024
Reviewed: 29 April 2024
Alia
MalaysiaThe window in the toilet cannot close
Stayed in April 2024
Reviewed: 25 April 2024
Gan
Malaysiato improve toilet cleanliness and hot water not properly functioning.
Cozy, Comfort and nice noice insulation
Stayed in April 2024
Reviewed: 25 April 2024
Fadilah
MalaysiaCan approve cleaning at bathroom
Good
Stayed in April 2024
Reviewed: 21 April 2024
Jemima
AustraliaSome of the staff were quite unfriendly and unhelpful. If staff attentiveness and customer service was improved this would make a huge difference.
Bed and pillows were comfortable. Room size was generous, AC good. The gym is very handy and well equipped too.
Stayed in April 2024
Reviewed: 20 April 2024
Ahmad
MalaysiaSingle lift
Strategic place
Stayed in April 2024
Reviewed: 18 April 2024
Aina
MalaysiaReally basic amenities (shower gel & shampoo) only. My room has just enough space for praying. Netflix can't be used & wifi cannot be connected unless at the lobby.
Location. Middle to almost everything. Walking distance to Kampung Cina, Pasar Payang (if you are keen to walk). Plenty of cafes to explore around as well.
Stayed in April 2024
Reviewed: 17 April 2024
Alwira
MalaysiaVery limited parking area for customers
Room are comfortable
Stayed in April 2024
Reviewed: 16 April 2024
Nur
MalaysiaBig room, clean
Stayed in April 2024
Reviewed: 15 April 2024
Natalie
AustraliaStaff were indifferent
Stayed in April 2024
Reviewed: 14 April 2024
P
MalaysiaNo breakfast and direct parking access to lobby
The smooth check in/out and the spacious room
Stayed in April 2024
Reviewed: 6 April 2024
Syuhada
MalaysiaThe Parking
Netflix
Stayed in March 2024
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