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  5. Reviews of Sotetsu Fresa Inn Shimbashi Hibiyaguchi

Reviews of Sotetsu Fresa Inn Shimbashi Hibiyaguchi 3 stars

105-0004 Tokyo-to, Minato-ku Shimbashi 1-14-3, Japan

#537 of 1,381 hotels in Tokyo

Guests' Choice

Review score

Based on 518 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 May 2024

    9.0
    good hotel bad breakfast experience.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    If you choose Breakfast, there're 2 choices, JPN and western, I tried the JPN, it is a ootaya shop connected to the hotel . The ootoya shop staff are really bad, poker face and not nice to the customer at all !!! when we, foreigner, walked to the shop with breakfast coupon, they made a yucky face and seems like don't want to service. If the hotel management team found my comment, please improve in this point and please noted that the breakfast restaurant staff acted not good to your customer.

    the hotel location is very good, very close to the train station but in the raining and windy situation, it's also still difficult to walk, staff is good. The hotel link to family mart which is very convenience.

    Stayed in March 2024

  • Reviewed: 22 May 2024

    8.0
    Marvelous
    • Leisure trip
    • Family with young children
    • Twin Room - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    7/11 at the same building, breakfast ootoya so good.

    Stayed in April 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    None

    Awesome location, just a couple of minutes walk from exit 7 of Shimbashi station, walking distance from Ginza. There are numerous eateries nearby. Staff were friendly and helpful. We can grab our own toiletries supplies from the front desk, including bath salt, hair wax and face mask. The room was a little small, but that's typical of rooms in Tokyo.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    My room was facing the train station and it was a little loud at times- I’m not a light sleeper so it wasn’t a deal breaker for me but for those that are light sleepers it’s something to take into consideration. Also as a vegetarian I didn’t have much options for breakfast- so I can’t recommend the breakfast for vegetarians or vegans (you could get a voucher for the ‘family mart’ which is on the ground floor of the hotel, I just don’t think it’s a good reason to book the breakfast in advance.

    The location right by the train station, on the border between Shimbashi and Ginza. The room was very clean and the staff was very helpful.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    pleasant stay but only good for short stay with solo traveller.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    room size

    Small budget hotel with good location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was a wear smell and I have to do check in and out myself.

    I like the location near good restaurant area and four minutes walk from a station. Super central hotel

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast at a separate location and not very good

    Basic but comfortable

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    This hotel is new. Rooms are clean, staff are polite..it has what I need. Place is well located.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Great location, was very clean and comfortable
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location, was very clean and comfortable

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Small room

    Great location, helpful staff,breakfast was fine

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    A good choice near Ginza.
    • Leisure trip
    • Family with young children
    • Superior Double Room - Smoking
    • Stayed 4 nights

    Good location close to the metro and JR lines. Family Mart was on the first floor which was very convenient to get snacks or food. Free toiletries and luggage storage. Clean drinking water in the room. Friendly staff.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Excellent budget option close to train station
    • Leisure trip
    • Couple
    • Superior Double Room - Non-Smoking
    • Stayed 13 nights

    - Could use more laundry machines as it is a bit difficult to maneuver times with other hotel clients that use 2 hour option - Close to trains so it can be noisy (However, room has decent sound insulation) - Rooms were a bit small

    - Good location, close to Shimbashi station - Friendly staff - FamilyMart right downstairs - Frequent room cleaners - Easy self check-in/check-out process

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good if you aren’t sensitive with the noise
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    The noise from the train

    Location , clean , good service

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    good value, excellent location, I will be back
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 8 nights

    bed is a bit uncomfortable because of the plastic-feel cover. Room is kind of small but not too bad.

    Good breakfast. Room has everything I need

    Stayed in April 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Size of rooms is small especially if you are sharing

    Great location. Mins walk to Shimbashi station and on the Ginza line.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Clean hotel friendly hotel in a great location.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    If you are a light sleeper then the train might keep you up. I think this should be explained in the advert so people are aware before booking.

    Location was excellent. 5 minute walk to the train station which will take you anywhere you want to go. Good area for restaurants and nightlife. Hotel staff and room cleaners did a fantastic job, thank you. Family Mart is down on the ground floor so perfect for snacks and drinks. Definitely would stay again.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Amazing location, near so many trains and metro lines. Full of restaurants on the right and left side.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Convenient and clean, standard hotel.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights

    Standard rooms are small (by Western standards), but perfectly fine if you just need somewhere to sleep and freshen up.

    Great place for somewhere to stay near this part of Tokyo. Right next to the station, so easy to find your way around. Choice of Western (Lads de wine) or Japanese restaurants for breakfast (no need to pre-book, just turn up and pay). Very clean and quiet in the hotel. It is next to the railway, so you can hear the trains in the morning - but sound insulation is decent.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, breakfast was delicious

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Very good overall and would recommend them
    • Leisure trip
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not having any breakfast for western european tastes Lads bar next door was poor quality so we used Lawsons and bought our breakfast in there i have stayed at other fresa inns all over japan and the breakfasts were very good maybe this is just a odd one out

    Very convenient for the main train station

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    More coin laundary machines should be installed.

    This accommodation is easily accessible to Shimbashi station. Also, complimentary breakfast is highly recommendable.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice location, easy access to Yamanote

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room - Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Small rooms, so had to upgrade. The upgraded room bed was not very good quality

    Good location, able to upgrade.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    the room was smoking room, we would have preferred none smoking. it made the room smell so we had to open the window

    central and easy access to station 7-11 downstairs

    Stayed in April 2024

Showing 1 – 25

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