160-8336 Tokyo-to, Shinjuku-ku, Nishishinjuku 3-2-9, Japan
#1077 of 1,369 hotels in Tokyo
Guests' ChoiceBased on 2032 hotel reviews
7.1Cleanliness
7.5
Comfort
7.6
Location
7.9
Facilities
7.4
Staff
8.1
Value for money
7.1
Free WiFi
8.3
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End of dialog contentReviewed: 9 May 2024
Papanun
ThailandToo small room.
Good location, not far from station.
Stayed in April 2024
Reviewed: 9 May 2024
Michael
AustraliaThe bathroom was like a cruise ship bathroom, very little room. They have used a bathroom pod which has about a 20cm drop as you step out. The buffet breakfast was ordinary if you are after western style.
Shinjuku railway station close by. The bag lock up was great after check out.
Stayed in May 2024
Reviewed: 9 May 2024
William
AustraliaRooms smaller than expected, but that is Tokyo. The bed is pushed against the wall, just very limited space
Clean, well organised and staff were polite
Stayed in May 2024
Reviewed: 8 May 2024
Stephen
AustraliaWifi was poor. Kept dropping out through our stay. Checkin experience was below par. Accomodations and facilities were below average and dated. Toilet constantly had a musty odor.
Location was central to tours booked which made it accessible and a moderate walk to the train station
Stayed in May 2024
Reviewed: 7 May 2024
Taveesh
IndiaThe rooms.. specially the bathrooms are very tight
The location
Stayed in May 2024
Reviewed: 6 May 2024
Marcelo
BoliviaIt has a lot of restaurants
Stayed in May 2024
Reviewed: 6 May 2024
Huaxi
SingaporeDouble room was small with hardly any place to move about. Bed was also small for two persons. Room was not well cleaned on certain days.
Staff.were courteous. Three convenience stores 👍
Stayed in May 2024
Reviewed: 6 May 2024
Laurence
New ZealandTwin superior room was very small, but I understand this common in Japan.
Very central and close to Shinjuku station.
Stayed in May 2024
Reviewed: 5 May 2024
Kevin
CanadaIt's very noisy. The walls are not well insulated and you can hear your neighbors fairly easily. There's a reason why they offer earplugs in the lobby with amenities like lotion, face cleanser and razors.
The Airport Limousine bus stops there which is very convenient. Also, it isn't too far from Shinjuku Station.
Stayed in May 2024
Reviewed: 5 May 2024
Alkesh
AustraliaRooms on the smaller size
Good location
Stayed in May 2024
Reviewed: 4 May 2024
Leah
AustraliaRooms are super tiny
Great location
Stayed in April 2024
Reviewed: 4 May 2024
Louiedooey
SingaporeFar from public transport, underpass is closed in the morning (difficult to get to train station), room is very squeezy. Acceptable but not for the price...
Clean
Stayed in April 2024
Reviewed: 3 May 2024
Chooi
CanadaRooms were too small for a double but that’s expected of Tokyo. Lacking bottled water in room.
Location
Stayed in April 2024
Reviewed: 3 May 2024
Brishan
South AfricaThe room had ALOT of dust
Staff was available late at night when my flight got delayed and had to check in after midnight. The location of the hotel is good.
Stayed in May 2024
Reviewed: 3 May 2024
Hans
United KingdomTelevision did not have access to Netflix or Prime.
Decent room for price. Location was about 10 to 15min walk from Shinjuku Train Station.
Stayed in February 2024
Reviewed: 2 May 2024
Darian
CanadaThe pillows were awful and not being able to control the air conditioning were negatives
Good location
Stayed in May 2024
Reviewed: 1 May 2024
Maria
United StatesVery small room, standard for Tokyo.
Room was very small, amenities are fine, convenient access to train stations, shopping and restaurants. Staff was helpful. There is a convenient airport shuttle service pick up at the front of the hotel for going to Haneda and Narita airport.
Stayed in April 2024
Reviewed: 1 May 2024
Maria
United StatesRoom size was tiny, Unable to open suitcases
Location excellent, close to train station,restaurants,staff very helpful
Stayed in April 2024
Reviewed: 1 May 2024
Yumi
GuamCoin laundry is no longer operated(?) if so, please open again.
I like ladies room that was separated floor from others and really comfy. No any problem with wifi, and ther is 24hr opened convenience store also comfy.
Stayed in April 2024
Reviewed: 1 May 2024
Wei
SingaporeDidn’t really like the corner room that I was given. Though the room in terms of floor area maybe bigger compared to the normal room but felt a little cramp.
The hotel was very well located and there’s even an underpass from the hotel to Shinjuku JR station. There’s quite a few eateries at the hotel itself. There’s a laundromat at the hotel which was especially convenient and also have 2 convenient stores.
Stayed in April 2024
Reviewed: 29 April 2024
Dustin
United StatesThe bathroom was small even for Japan and the toilet cleaning system would not work. Air flow in the room was minimal and made it feel stuffy and hard to sleep in comfortably on warm nights.
The location to all the fun of Shinjuku was better than I could of hoped for. The place was quiet and had a great facility to store our bags before check in and before we left for the airport.
Stayed in April 2024
Reviewed: 29 April 2024
Christian
AustraliaIt’s very old inside the rooms.
The check in and out was fast and the staff pleasant to deal with.
Stayed in April 2024
Reviewed: 29 April 2024
Newing
AustraliaAs expected in Tokyo, the rooms were quite small. The bed / pillows weren't very comfortable.
Cleanliness, ladies only floor and location were great!
Stayed in April 2024
Reviewed: 28 April 2024
Sandra
United StatesNo intentional television stations
Location
Stayed in April 2024
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