Very small room

Good location

Stayed in May 2024

Although the rooms were comfortable and we expected them to be small, we didn’t expect the bathroom to be so tiny. It was difficult to get in and out of the tub because of how high it was. Although housekeeping did a good job of tidying up everyday, there was a lot of dust in the room from before we even checked into our room.

It was in a convenient location close to the station and other points of interest. The staff were nice and there were convenience stores and restaurants in the building. The check in and check out process was easy as well.

Stayed in June 2024

The only issue l would have either this hotel is that the bed is hard and you only get one pillow we stayed in a standard single and it was enough room for one person. The bathroom is strange you need to “step into it” and the bath/ shower is very deep so hard for an older person to get in and out .

Very close to Shinjuku Station with an underground walkway from the hotel , restaurants and convenience stores located at the property. Nice authentic Japanese restaurants just a 5-10 minute walk away. Airport bus stops right out front the hotel .

Stayed in June 2024

Nothing

Good location, clean, small rooms as expected for Tokyo but everything you could need provided.

Stayed in May 2024

very small room even for Tokyo standards and impersonal checkin and checkout

location and fact there was a tunnel connected to Shinjuku station and several restaurants and 24-hr convenience stores in basement

Stayed in May 2024

Lifts take aaaggeessss. On more than 1 occasion waited 5+ minutes for a lift.

Good location, relatively comfy albeit very small rooms.

Stayed in May 2024

First night we were next to lifts (a bit noisy) so staff very agreeably moved us for the rest of our stay

Position was great, 10 minutes walk from Shinjuku Station. Lots of eateries and shops closer to station area. I love that you have choices about your room eg don’t make up or just new towels - less imprint on the environment

Stayed in May 2024

Rooms are fairly small, especially as a couple. No space for luggage really, so would more recommend if you are travelling with light luggage.

The location is pretty decent, not in the middle of Shinjuku, but you can use the underground tunnels to get to the station easily and main Shinjuku area is about 20 minute walk.

Stayed in May 2024

The first room we stayed in was not clean. But the staff arranged us to move to a new room. Walls are a bit thin, but it’s the classic business style hotel

We had a problem with the room which the staff quickly rectified by giving us a new one. Great location.

Stayed in May 2024

Room wall is a little old. Overall room and toilet is not sparkling clean. Bed not so comfy. You can't adjust A/C temperature.

Good value for money. Not too bad location to Shinjuku shopping area. (walking time 10-15 mins.) Luggage storage is convenient. Has shuttle service to airport (with fee). Spacey compared to other hotels near Shinjuku JR.

Stayed in May 2024

It was an awkward shaped room but ok

Location

Stayed in May 2024

Location was good, it's close to the train station.

Stayed in May 2024

The location is abit far from the station and we have a hard time finding the hotel upon our arrival on our 1st day to Tokyo

The bed is comfortable and thank you for making our room clean during our stay 😍

Stayed in May 2024

Hardly anyone spoke even the slightest bit of English at reception. To get to the bathroom, there was a huge step up.

Good location close to the Restarant district, government Tower and not far from train station

Stayed in May 2024

Very thin walls.

Simple, clean, good amenities, ok location.

Stayed in May 2024

Less facilities and slightly away from the train station but worth the walk when the weather is cooling outside.

Clean and comfortable.

Stayed in May 2024

A bit tight space wise but great for a short stay

Great location with laundry facilities

Stayed in April 2024

Room had little space in floor to open suitcases

Convenient store and restaurants downstairs was cool

Stayed in May 2024

Rooms are as small - as all lament..

Great location. Good prices

Stayed in May 2024

- very small room (almost no room left to place your suitcases) - basic interior with minor imperfections (wallpaper ripped, scratches on the walls)

- location (10min walk to Shinjuku station) - restaurants and shops in the building

Stayed in May 2024

Room quite small

Location

Stayed in May 2024

Extremely long wait for check in due to low number of staff

Convenient location

Stayed in March 2024

We stayed for a week and only twice did we manage to get amenities. The rooms were also very small that we had to configure some furniture to lay our luggage on the floor. The sole window above the bed was also dirty so we couldn't even enjoy the tiny view we had. Bed took pretty much the whole space. The on site washing machine and dryer was not worth it at all-- we had to use the dryer twice and our clothes were still damp even after. The breakfast buffet was also overrated. No booking required but have to go early to secure a seat or else will be stuck in the queue. The food options were not the best and we think is not worth the cost. You're only paying for the view (but if you're not by thr windown seats, you have limited view to enjoy like we did). We ended up enjoying food from the convenience store better.

The location is accessible to public transport and bus limousine (from and to airport). On site shops for early and late meals.

Stayed in May 2024

Very small rooms

Close to station

Stayed in May 2024