393-0015 Nagano, Shimo-suwa, 3306, Japan
#2 of 6 hotels in Shimo-suwa
Guests' ChoiceBased on 22 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.3
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
8.0
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Showing 1 – 22
Reviewed: 21 May 2023
Willem
NetherlandsHotel is located quite far from the station. In the evening not many options to eat. The hotel had no option to eat nor for breakfast. For us too expensive for what is offered.
Nice outside Pool. But closed at 20:00 so not good to combine with eating.
Stayed in May 2023
Reviewed: 23 April 2023
Yasmeen
United Kingdomno nice views. private bath too small for a group (or even two tall people).
lovely ryokan. nice atmosphere. great room. lovely people. village is quaint and lovely eateries all around
Stayed in April 2023
Reviewed: 19 January 2023
Chris
AustraliaNothing really
Great location and value for money, plus excellent management and staff.
Stayed in January 2023
Reviewed: 17 July 2022
Shunichi
United StatesThe small open air bath is well designed and made of fine woods located to right next to Japanese garden with a small pond of carps.
Stayed in July 2022
Reviewed: 2 January 2024
Jonathan
AustraliaIf I remember correctly, the wifi was a bit weak but it wasn't a big deal since I had data. For the room, I booked (not sure if it applies to all rooms) please expect your shower/bath area to be the indoor onsen so it's shared with others.
Great service, there's an outdoor and indoor onsen. The lady helped me with her food recommendations around the area. There's also an elevator so you don't have to carry your luggage up the ryokan! Please read the instructions provided especially for which onsen you can go to (so you'll have to remember the Japanese characters for Man and Woman) and know when the outdoor onsen is available to guests and when it is available for private use. I used a car so this place was good for me. It had a lot of parking.
Stayed in December 2023
Reviewed: 15 November 2023
Kristiyan
United KingdomFriendly staff and atmosphere, very relaxed. The outside bath was delightful.
Stayed in November 2023
Reviewed: 14 November 2023
Weronika
United KingdomN/A
I had the best night in Gingetsu. After onsen, I've slept like a baby. The tatami beds were really comfy, especially pilows filled with beans! The room was really beautiful.
Stayed in November 2023
Reviewed: 14 June 2023
James
South KoreaNil - Best place we've stayed at during our trip in Japan.
Exceptional service, comfortable and spacious traditional Japanese room, lovely bath house downstairs, friendly staff, decent internet, close to restaurants, I can't complain.
Stayed in June 2023
Reviewed: 16 April 2023
Jing
Singaporeno shower in the room
the onsen and their breakfast
Stayed in April 2023
Reviewed: 16 April 2023
Rie
United Statescomfortable size and clean
very clean
Stayed in April 2023
Reviewed: 15 April 2023
Lydia
GermanyNone. Was a perfect stay!
The staff was very friendly, english speaking and helpful! Also our room was amazing + the onsen (even a private onsen booking is possible) is fantastic!
Stayed in March 2023
Reviewed: 11 April 2023
Quentin
FranceOnsen excellent
Stayed in April 2023
Reviewed: 16 January 2023
Gary
MalaysiaThe service is great. The lady in the food hall was very welcoming and friendly. Would visit again next time for a longer stay. The kaiseki meal was very tasty!
Stayed in December 2022
Reviewed: 2 November 2023
Asaf
IsraelThere are no comments available for this review
Stayed in October 2023
Reviewed: 8 October 2023
Tim
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 31 January 2024
Helena
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 30 January 2024
Zhen
SingaporeThere are no comments available for this review
Stayed in January 2024
Reviewed: 23 December 2023
Calvin
Hong KongThere are no comments available for this review
Stayed in December 2023
Reviewed: 19 July 2023
Eoghan
FranceThere are no comments available for this review
Stayed in July 2023
Reviewed: 18 April 2023
Chai
MalaysiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 18 August 2021
Anna
JapanThere are no comments available for this review
Stayed in August 2021
Showing 1 – 22
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