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Reviews of Richmond Hotel Tokyo Shiba 3 stars

105-0011 Tokyo-to, Minato-ku, Shibakouen 2-3-4, Japan

#250 of 1,381 hotels in Tokyo

Guests' Choice

Review score

Based on 261 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Great location

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    We would stay here again if we ever came back to Japan.
    • Leisure trip
    • Couple
    • Couple plan - Standard Double Room - Non-Smoking - Check-Out 12:00
    • Stayed 2 nights
    • Submitted via mobile

    The only little complaint was that it was not as close to the train station as I had hoped. But it was only a couple of blocks away.

    We loved the staff. Yang Xiao Ying went out of her way to find us an Okinomiyaki restaurant. She had a hard time because it was a Sunday and many were closed. She found us a restaurant, printed us a map, and a restaurant flyer so we could make our way there without any effort. The restaurant was delicious and our last night in Japan was very memorable. The other staff members were also very nice and kind. What was cool was that you could see the laundry status from your TV screen. Whether it was available and the how much time was left in your clothes. The room was a good size forJapan also.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Couple plan - Standard Double Room - Non-Smoking - Check-Out 12:00
    • Stayed 3 nights
    • Submitted via mobile

    The location was great for us, near by everything you need. Room was comfortable and staff were kind. Didn't use the onsen but I'm sure it was great.

    Stayed in April 2024

  • Reviewed: 20 May 2024

    10
    Will stay again. Good location good rooms.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Close to Hamamatsucho Station. Good sized rooms and good base for Tokyo.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Convenient, Comfy and Clean.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    A little small if you have lots of luggage but you will manage.

    Great location!!, comfy and clean. Bathroom is lovely. 7/11 & Family marts, all just round the corner. Restaurants nearby also. Daimon station is a two min walk. Perfect for metro. Area is not too crowded and overwhelming but perfect for travelling wherever. Very convenient. Also a ten min walk from the Tokyo Tower 🗼.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Not super close to the major shopping areas e.g. Shinjuku and Shibuya, but that's fine :)

    Clean lobby and room, spacious room (by average Tokyo standards), great convenient location for guests arriving via Haneda Airport. Lots of food options nearby and a great view of Tokyo Tower! And Starbucks right downstairs.

    Stayed in April 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Love the part they prepared bath salt as part of the amenities. The location is pretty strategic, surrounded by lots of restaurants that operates till midnight. Walking distance to the temple and Tokyo tower.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Good base to explore Tokyo from.
    • Leisure trip
    • Couple
    • Couple plan - Standard Double Room - Non-Smoking - Check-Out 12:00
    • Stayed 4 nights
    • Submitted via mobile

    Easy to get to from Station. Close to Restaurants and other convenience stores. Helpful staff and a good location.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights

    Nothing!

    Location, connectivity of the hotel, polite staff, proximity of everything you will need... money exchange, cleaning, metro lines, taxi on call, temples, Tokyo tower, Roppongi......really great!

    Stayed in April 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wonderfull location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    A good C/P hotel for staying in Hamamatsucho
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    1. The room is a little bit small for opening a big suitcase although this is common for most of the business hotels in Japan.

    1. The hotel is near Shiba Daimon, Zojo-ji, and Tokyo Tower. Easy for accessing those sightseeing spots. 2. There is Starbucks under the hotel building, and there are lots of dining places around it.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Perfect stay for smaller budget
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Maybe will have put a 10/10 if there was a gym 😅

    Staff are amazingly kind, the room was good and the bed so comfortable ! Very well located in Daimon / Hamamatsucho station - very convenient to travel around tokyo - and few steps away from the Tokyo Tower !

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Great value for money and good location.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location. Easy walk from Hamamatsu Station. Good room size for Tokyo.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    A place to stay that I would recommend to others.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    The room was a little small, but considering it was in Tokyo, it wasn't bad. The refrigerator occasionally made noises.

    I liked the location and hotel management. There is also an air purifier in the room.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Great stay, great location
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Modern building with good sized rooms. In a lovely area away from the bustle of the main tourist areas, but easily accessible via subway. Had lovely parks and some great restaurants. Would 100% stay here again

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    If you book a room (including breakfast), they hotel will give you Starbucks gift cards. If you're looking to eat/ try Japanese food, it may be best to just book the room, and have breakfast elsewhere.

    The location is absolutely fantastic, there are so many cafés and restaurants nearby, and the Tokyo Tower is right down the street. It was also very convenient to get from the hotel to Narita Airport. The amenities stand in the lobby had a lovely selection. We also used the washing machine, which you can see if it's in use on the TV in your room.

    Stayed in March 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    Location is excellent

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Enjoyable, hassle free
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Cost of room could have included some breakfast choice at no additional cost.

    Well located near train station to go everywhere. Also near Tokyo tower and gardens

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Amazing
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Location was good, i enjoy my room it was big for only one person. and mostly i can see the Tokyo Tower in my room.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    I had a very enjoyable stay at the Richmond Hotel! Highly recommend.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    My room was perfect for a single traveler…. Might have been a bit tight with two people. But there are likely other room layouts to consider when traveling with others.

    Very convenient to 2 major train stations. While I wouldn’t classify this hotel as luxury, it is very well maintained with everything one might need for an enjoyable short stay in Tokyo. At check-in I was even presented with a Starbucks gift card, which came in handy at the Starbucks on the ground floor!

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Comfortable and relatively low cost hotel. Friendly staff and in a great location
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No breakfast available in the hotel but a rewards card for Starbucks was provided which was fine unless you want the full Japanese experience.

    Excellent location, close to Tokyo tower and great connections to the Tokyo Metro network.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Awesome location and great conditions
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only disadvantage I would say was that the breakfast was provided via a voucher at Starbucks. I don’t think they have a restaurant, so I understand that this was their only solution. All in all, not a big disadvantage.

    I like the most the fact that we were close to Tokyo Tower and other attractions from our list. The metro station was accessible which was very useful for us.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Perfect spot for access to Haneda Airport and other Tokyo spots.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night

    Even by Japan standards, the beds and pillows were very firm.

    We stayed only one night on our way to Kanazawa from Haneda airport, but liked that it was only 20 minutes on the Tokyo Monorail from Haneda airport and a short walk from Hamamatsucho Station. It is also extremely close to Zojo-ji Temple and the Tokyo Tower.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Good stay in Tokyo
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff could not speak english and understanding each other was difficult

    Good position and clean room

    Stayed in April 2024

Showing 1 – 25

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